UNITS Moving and Portable Storage is a locally-owned and operated business with decades of experience in the real estate industry. It specializes in fast, safe, and secure storage solutions for people looking to relocate locally or long distances and those renovating their homes who need extra space for their belongings. UNITS offers portable storage containers that are tough, clean, spacious, and competitively priced. They are lockable with ground-level loading and unloading capabilities and can hold immense weights. With the use of a state-of-the-art delivery system, this company is able to deliver containers to the tightest of spaces, such as short or narrow driveways, alley parking slabs, and tight parking spots. UNITS is based in New Berlin, but it serves all surrounding areas, including Cedarburg, Brookfield, Wauwatosa, Shorewood, and the greater Milwaukee, WI area.
UNITS Moving and Portable Storage
Ranked Top 10 Best Movers in Milwaukee, WI
About UNITS Moving and Portable Storage
Additional Cities Served: Waukesha, West Allis, Wauwatosa, New Berlin, Brookfield, Menomonee Falls, GreenfieldShow More >
Awards
Have feedback for UNITS Moving and Portable Storage?
Error. Please try again later.
Summarized Review of UNITS Moving and Portable Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage is highly acclaimed for its ease, efficiency, professionalism, and excellent customer service, with clients frequently expressing their satisfaction and recommending the company, despite one notable instance of dissatisfaction.
Recent Reviews Mention...
“couldn't have been easier”
“highly recommend them for a move”
“Absolutely fantastic company”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage consistently delivered and picked up units on time, met scheduled days, and was noted for timely and prompt service in all aspects.
Recent Reviews Mention...
“the units were delivered exactly as we asked”
“occurred on the day requested”
“UNIT was dropped off exactly where we wanted”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage appears to offer competitive pricing that is often lower than competitors, without hidden fees, and is considered by customers to provide great value and convenience.
Recent Reviews Mention...
“a bit cheaper than other services”
“provided another container immediately when needed”
“less expensive than competitors”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage consistently demonstrates exceptional responsiveness, accommodation, and customer service, making it easy for clients to work with, despite a single instance of dissatisfaction reported.
Recent Reviews Mention...
“incredibly responsive every step of the way”
“super accommodating and easy to work with”
“Very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
UNITS Moving and Portable Storage consistently delivers services without hidden fees, adheres to initial quotes, and maintains transparency and honesty in billing, reflecting a trustworthiness in pricing.
Recent Reviews Mention...
“no surprise fees”
“no mention of price change or quote issues”
“delivered exactly as promised”
6. Friendliness
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage consistently receives praise for their professional, helpful, and friendly staff, though there is a single mention of rudeness that stands out as an exception to the overwhelmingly positive feedback.
Recent Reviews Mention...
“professional team”
“professional and helpful attitude implies friendliness”
“Everyone I worked with was super friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage enjoys overwhelmingly positive testimonials, with a multitude of customers expressing high satisfaction and the intent to recommend or reuse their services, notwithstanding a couple of instances where customers expressed reluctance.
Recent Reviews Mention...
“wouldn't hesitate to use them again”
“highly recommend them and would use again”
“Cannot recommend highly enough”
8. Professionalism
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage is consistently praised for having a highly professional team, excellent customer service, knowledgeable drivers, and top-notch personnel and equipment.
Recent Reviews Mention...
“described as professional”
“Great customer service all the way around”
“professional”
9. Conflict Handling
Nationwide Average: 4.07/10
UNITS Moving and Portable Storage demonstrates exceptional responsiveness and commitment, with immediate corrective actions and thorough follow-through ensuring customer needs are accommodated.
Recent Reviews Mention...
“very understanding and provided immediate container swap”
“followed through on all levels”
“went out of their way to accommodate my needs”
10. Precision & Care
Nationwide Average: 8.01/10
UNITS Moving and Portable Storage has received overwhelmingly positive feedback indicating that customers' possessions are kept in great condition with minimal to no damage reported, and that the team is described as caring and ensuring items remain secure and undisturbed.
Recent Reviews Mention...
“my possessions arrived in great shape”
“one furniture item broken due to my own fault”
“no damage whatsoever to items after storage”
Great Crew Members
| John | very responsive and flexible |
| John | John went above and beyond |
| Theresa | Theresa and co. were great to work with |
| Theresa | incredibly helpful and went above and beyond |
| Janelle | Janelle is a top notch rep |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact UNITS Moving and Portable Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Milwaukee Moving Services
Nearby Cities
