Otto Nelson Moving and Storage is a company providing moving services to Kenosha, WI, the Midwest, and beyond. The company has a longstanding history dating back to 1919, instilling trust with Kenoshans through their philosophy of service, work ethics, and integrity. This multi-generational business has stood the test of time, attributed to its unwavering commitment to quality service. Otto Nelson Moving and Storage operates as a full-service moving company, providing a range of services, including packing services and supplies. The company has built a trusted network through its partnership with United Van Lines, allowing them access to resources that are essential for long-distance or cross-country moves. In addition to moving services, Otto Nelson Moving and Storage also offers storage solutions, providing customers with the flexibility to store belongings confidently and focus on settling into their new home.
Otto Nelson Moving and Storage
Moving Services
- Commercial Moving
- Residential Moving
- Packing Services
- Storage
Wisconsin Moving License
Active
Last Checked: 04/30/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Otto Nelson Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Otto Nelson Moving and Storage generally receives high praise for their professional, efficient, and exceptional moving services, though a few customers have reported significant dissatisfaction with customer service and other issues.
Recent Reviews Mention...
“excellent customer service and support”
“very professional and helpful”
“did not live up to what I was sold”
2. Punctuality
Nationwide Average: 8.07/10
Otto Nelson Moving and Storage generally receives high praise for being on time and efficient, though there are a few notable instances of significant delays and scheduling errors.
Recent Reviews Mention...
“the shuttle process made the move take forever”
“crew arrived on time”
“courteous and timely”
3. Affordability
Nationwide Average: 7.69/10
Otto Nelson Moving and Storage is praised for its reasonable and competitive pricing, offering good value even if not the cheapest option available.
Recent Reviews Mention...
“quote was super reasonable”
“priced very competitively”
“competitive pricing and cost was less when weighed”
4. Communication
Nationwide Average: 7.53/10
Otto Nelson Moving and Storage generally receives high praise for their responsiveness and thoroughness, with several customers highlighting exceptional customer service, although a few reports indicate instances of perceived rudeness and lack of follow-up.
Recent Reviews Mention...
“excellent customer service”
“Jonathan was very responsive”
“rude service from Jeff”
5. Stick to Prices
Nationwide Average: 5.99/10
Otto Nelson Moving and Storage generally receives positive feedback for their accuracy and adherence, although there is an isolated incident where costs exceeded the quote.
Recent Reviews Mention...
“no mention of changing prices, implying adherence”
“spot on with the quote”
“cost was less than expected when it was weighed”
6. Speed
Nationwide Average: 8.58/10
Otto Nelson Moving and Storage is generally praised for their efficiency and quickness during moves, but there are a few instances of significant delays that have caused customer dissatisfaction.
Recent Reviews Mention...
“everything done within 4 hours”
“the shuttle process took excessive time”
“fast unloading & loading”
7. Friendliness
Nationwide Average: 8.91/10
Otto Nelson Moving and Storage generally receives praise for their crew's kindness, professionalism, and courteous nature, although there are a couple of instances where their staff is described as rude and unprofessional.
Recent Reviews Mention...
“impressed with this company's crew and work ethic”
“Very friendly people”
“Kenny and Vince were extremely kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Otto Nelson Moving and Storage is highly regarded by most reviewers for their services with numerous customers expressing strong intent to rehire and recommend, while a minority have explicitly stated they would neither recommend nor rehire the company due to dissatisfaction.
Recent Reviews Mention...
“would do myself a favor and hire again”
“highly recommend these guys”
“You will be too!”
9. Professionalism
Nationwide Average: 8.31/10
Otto Nelson Moving and Storage generally receives praise for their expertly trained, courteous, and efficient team, notwithstanding a few reports of unprofessional behavior and mishandling.
Recent Reviews Mention...
“best packers and great load team despite one injured”
“very professional and helpful”
“masters of their trade”
10. Conflict Handling
Nationwide Average: 4.07/10
Otto Nelson Moving and Storage shows a polarized profile with instances of commendable service and remediation efforts contrasted by multiple reports of negligence and unresponsiveness in addressing customer grievances.
Recent Reviews Mention...
“United repaired and replaced damaged items”
“Jeff hung up instead of helping”
“encouraging not to inform owners about damages”
11. Precision & Care
Nationwide Average: 8.01/10
Otto Nelson Moving and Storage generally receives high praise for their attentiveness and protection of items during moves, although there are a few significant concerns about damage and mishandling raised by some customers.
Recent Reviews Mention...
“all arrived without ANY damage”
“did not pad railings, ran out of moving blankets”
“they were very careful moving items”
Great Crew Members
| Danny, Abel | Danny and Abel, masters of their trade, very helpful |
| Kenny,Vince | extremely kind and did a wonderful job |
| Eric, Geo | both worked very well and were professional |
| Earl | worked very hard and showed great service |
| Jonathan | very friendly and thorough going over services |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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