Clancy’s Bekins Northwest is a family-owned and operated business in Walla Walla that serves the Eastern Washington area, including Waitsburg, Dayton, Prescott, and Milton Freewater. Catering to a broad clientele, Clancy’s Bekins Northwest is not just limited to these places but to Yakima, WA movers as well. As an agent for Bekins Van Lines, this company provides not only statewide moves and long-distance relocations anywhere in the country but also international moves, short and long-term storage options, and packing and crating services if needed. You can rest assured knowing that every shipment is covered with full value protection, taking the worry out of your goods getting lost or damaged in transit. Clancy’s Bekins Northwest consistently sustains an A+ rating from the Better Business Bureau for its excellent customer service record. Offering free, no-obligation estimates, this company aids you in making an informed decision about hiring the right mover.
Clancy's Bekins Northwest
Moving Services
- Full Service Moving Solution
- Local and In-State Moving
- Long Distance Moving
- International Moving
- Commercial Moving
- Cheap Moving
- Hourly Moving
- Packing Services
- Furniture Moving
- Storage Services
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Summarized Review of Clancy's Bekins Northwest
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Clancy's Bekins Northwest primarily receives high praise for their professional, courteous, and efficient service, though there are a few instances of dissatisfaction due to item damage and poor job execution.
Recent Reviews Mention...
“Bekins took a lot of stress out of moving”
“excellent communication and will definitely use again”
“rated low because of damage to my items”
2. Punctuality
Nationwide Average: 8.07/10
Clancy's Bekins Northwest has received mixed feedback, with many customers reporting prompt and on-time service, while others have experienced significant delays and unmet scheduling promises.
Recent Reviews Mention...
“laborers were prompt”
“they did not show up when promised”
“arrived late”
3. Affordability
Nationwide Average: 7.69/10
Clancy's Bekins Northwest receives mixed feedback, with some customers finding it expensive and noting cheaper alternatives, while others praise the company for fantastic and reasonable pricing.
Recent Reviews Mention...
“Other options in town might be cheaper.”
“Expensive.”
“spent $800 more for similar service”
4. Communication
Nationwide Average: 7.53/10
Clancy's Bekins Northwest generally excels in maintaining regular contact, offering excellent interaction with clients, and ensuring clear, appreciated communication, notwithstanding a few instances of unsatisfactory follow-up or lack of communication post-estimate.
Recent Reviews Mention...
“kept in regular contact with me”
“excellent communication from everyone”
“lack of communication after initial estimate”
5. Stick to Prices
Nationwide Average: 5.99/10
Clancy's Bekins Northwest generally appears to adhere to the quoted prices and often receives praise for their pricing, although there have been instances of unexpected charges and dissatisfaction regarding compensation for damages.
Recent Reviews Mention...
“only compensated part of the damage cost”
“charged us after the move not before”
“charged extra, but manager waived the cost”
6. Speed
Nationwide Average: 8.58/10
Clancy's Bekins Northwest generally receives high praise for their fast and efficient service, despite a couple of instances where customers felt rushed or experienced significant delays.
Recent Reviews Mention...
“felt rushed, not efficient”
“load out was fast”
“almost 5 weeks since truck left”
7. Friendliness
Nationwide Average: 8.91/10
Clancy's Bekins Northwest receives consistent praise for their crew's niceness, client care, accommodating nature, and courteous demeanor, reflecting a company culture of genuine warmth and exceptional service.
Recent Reviews Mention...
“the crew was nice”
“truly care about their clients and people”
“can’t believe how kind and accommodating they were”
8. Will Hire Again
Nationwide Average: 8.18/10
Clancy's Bekins Northwest has received strong endorsements from several satisfied customers who express a high likelihood of using their services again, despite a few who explicitly state they would not rehire due to negative experiences.
Recent Reviews Mention...
“absolutely recommend using Bekins”
“definitely use them again”
“would not recommend them or hire again”
9. Professionalism
Nationwide Average: 8.31/10
Clancy's Bekins Northwest consistently receives high praise for well-trained, knowledgeable, and meticulous staff, though there was at least one report of a move not being conducted professionally.
Recent Reviews Mention...
“laborers were professional”
“the crew could not have been more professional”
“amazing in working with clients and families”
10. Conflict Handling
Nationwide Average: 4.07/10
Clancy's Bekins Northwest has mixed feedback, with some customers appreciating their flexibility and efforts to resolve issues, while several others report dissatisfaction with compensation and rectification of service-related problems.
Recent Reviews Mention...
“flexible when needed to change my move date”
“partially compensated for a broken item”
“received unacceptable compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Clancy's Bekins Northwest has received mixed feedback, with several customers commending their meticulous care and protection of items, while others have reported significant damage and loss of furniture and belongings.
Recent Reviews Mention...
“antique dressers and tables were scratched”
“did not protect my furniture”
“care about their clients and items as they do”
Great Crew Members
| Ken | amazing in working with clients |
| Stephanie | Stephanie is awesome |
| Hector, Ralph, Stephanie | skillfully coordinated move and great to work with |
| Ken Wendland | Ken Wendland was professional, knowledgeable, and friendly |
| Jesus | kept them on task and all came together, quickly for my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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