AAAA Self Storage & Moving is a prominent storage and moving company that has been in business since 1973. The company is based in Norfolk, Virginia, and serves multiple cities including Arlington, VA, Brunswick, GA, Charlottesville, VA, Chesapeake, VA, Chester, VA, Colonial Heights, VA, and Forest, VA. Among the cities they serve, they have a significant presence as movers in Virginia Beach, VA. Their services include various sizes of climate and non-climate-controlled storage units, month-to-month leases, easy bill pay options, and a full showroom of moving and packaging supplies. Additionally, AAAA Self Storage & Moving has a Trusted Movers Network, offering different-sized crews and trucks, as well as convenient time slots for clients to complete their move at an affordable price.
AAAA Self Storage & Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About AAAA Self Storage & Moving
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AAAA Self Storage & Moving is highly praised for its excellent customer service, professionalism, and the helpfulness of its staff, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“You guys were amazing”
“Absolutely amazing staff”
“Lucas was amazing!”
2. Affordability
Nationwide Average: 7.69/10
AAAA Self Storage & Moving is highly praised for its exceptional deals, reasonable rates, and overall value, making it a top choice for budget-conscious customers despite a few mentions of hidden costs.
Recent Reviews Mention...
“got an awesome deal”
“you’re affordable”
“was offered a cheaper price”
3. Communication
Nationwide Average: 7.53/10
AAAA Self Storage & Moving is highly praised for its exceptional customer service, with staff being consistently described as helpful, friendly, knowledgeable, and responsive in a variety of interactions.
Recent Reviews Mention...
“Lukas and Ricky are helpful”
“the front office always helped with my needs”
“Staff was friendly and had great customer service!”
4. Stick to Prices
Nationwide Average: 5.99/10
AAAA Self Storage & Moving shows mixed feedback with several customers praising their upfront costs and no hidden fees, while others experienced unexpected price increases and added charges.
Recent Reviews Mention...
“was very upfront about cost”
“price increase after a few months without proper notice”
“No hidden fees”
5. Speed
Nationwide Average: 8.58/10
AAAA Self Storage & Moving is consistently praised for its quick, efficient, and convenient service, making processes easier for customers.
Recent Reviews Mention...
“Quick and easy service”
“fast and to the point”
“fast”
6. Friendliness
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently receives high praise for their staff's helpfulness, kindness, and welcoming attitude, with a special emphasis on team members like Lukas, Ricky, Lucas, and others who consistently went above and beyond in offering friendly and professional service, despite a few isolated reports of less satisfactory experiences.
Recent Reviews Mention...
“Lukas and Ricky were so helpful and friendly”
“staff was amazing”
“Lukas is very kind spirited”
7. Will Hire Again
Nationwide Average: 8.18/10
AAAA Self Storage & Moving overwhelmingly receives positive endorsements for its services, with most customers expressing high satisfaction and a strong inclination to use their services again or to recommend them to others.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“I will keep you guys in mind in case I need again”
8. Professionalism
Nationwide Average: 8.31/10
AAAA Self Storage & Moving generally receives high praise for their conduct and customer service, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“staff conducted themselves well”
“Lukas and Ricky are professional”
“very professional”
9. Conflict Handling
Nationwide Average: 4.07/10
AAAA Self Storage & Moving generally shows a strong commitment to resolving issues and accommodating customers' needs, although there have been a few instances of unaddressed concerns.
Recent Reviews Mention...
“Lucas follows through with what he says he'll do”
“Lucas worked to find a resolution to my problem”
“took care of issues with my unit promptly”
Great Crew Members
| Lukas | Lukas is amazing and got me an awesome deal |
| Lukas, Ricky | Lukas and Ricky provided amazing customer service |
| Lucas | Lucas was very helpful |
| Lukas,Ricky | Exceptional customer service |
| Natasha | wonder experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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