Crowning Touch Senior Moving Services is a testament to the human spirit. Over 24 years ago, its founder was homeless but had the determination to make things work. The result is Crowning Touch Senior Moving Services, a premier moving company in Roanoke, Virginia. It specializes in helping seniors move in and out of assisted living facilities but doesn't stop there. There's no moving job that is too tricky for its professional movers. Whether moving locally, long-distance, as an individual, or with family, you can be sure you're in good hands. Crowning Touch Senior Moving Services does not subcontract, assuring that you're dealing with a single moving company no matter how far you're moving.
Crowning Touch Senior Moving Services
About Crowning Touch Senior Moving Services
Additional Cities Served: Lynchburg, Harrisonburg, Salem, Christiansburg, Radford, Martinsville, PulaskiShow More >
Moving Services
- Local Moving Services
- Long-distance Moving Services
- Cross-country Moving Services
- Small Moving Services
- Last-minute Moving Services
- Furniture Moving Services
- Hourly Moving Services
- Packing Services
- Storage Services
- Commercial Moving Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Crowning Touch Senior Moving Services
We analyzed and organized the customer reviews of Crowning Touch Senior Moving Services in Roanoke, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Crowning Touch Senior Moving Services based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.66/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“not deserving of a better rating due to lies”
“auction experiences have always been good”
“highly recommend Crowning Touch”
“Mike and Tabeyes ensured high-quality service”
2. Punctuality
8.66/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“promptly returned calls”
“Crews were on time”
“They were punctual”
“did what they told us when they said they would”
3. Affordability
5.84/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“great deals imply extremely affordable”
“Definitely a waste of hard working money”
“prices were reasonable.”
“great prices”
4. Communication
8.05/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Savannah's lack of communication skills”
“staff was helpful”
“very informed and reliable when questions are asked.”
“Kerry was very informative and helpful”
5. Stick to Prices
3.94/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged more time than the job took ”
“completed under the estimate”
“move was completed within $20 of estimate”
“Linda cheats customers with last-minute charges”
6. Speed
9.05/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient in moving”
“finished much quicker than expected”
“Packed house for storage in 4 hours”
“they are fast”
7. Friendliness
9.14/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone is always AWESOME to work with”
“Holly and staff were wonderful to work with”
“staff is friendly”
“Kerry was so pleasant and friendly”
8. Will Hire Again
8.16/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to the negative experience”
“will not hire again due to poor experience”
“never had anything but a good experience”
“would highly recommend”
9. Professionalism
8.52/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Holly and staff were professional”
“very competent packers”
“disrespectful and makes excuses”
“very unorganized.”
10. Conflict Handling
4.29/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“willing to haggle to rectify pricing”
“blames customers instead of correcting issues”
“Rescheduled our move three times phenomenally”
“did not attempt to rectify issues with the sale process”
11. Precision & Care
8.5/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“our furniture was protected and safely loaded”
“packers were careful with glass cabinet”
“careful with items”
“careful with big items and smaller containers”
Customer Insights
Cost: $ 703.00 from 3 historical data points
Great Crew Members
| Holly | Holly was very pleasant on the phone |
| Malachi, CJ | fantastic with our move |
| Holly | Holly was professional and wonderful to work with |
| Kerry | Kerry worked diligently with us |
| Kerry | pleasant and friendly during the interaction |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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