AAAA Self Storage & Moving is a company that offers various storage and moving services. They provide ready-to-rent storage units in different sizes, both climate and non-climate controlled, as well as month-to-month leases and easy bill pay options. Their Trusted Movers Network offers different sized crews and trucks to complete moves at affordable prices. The company serves multiple cities across West Virginia, Virginia, Maryland, Delaware, North Carolina, South Carolina, Georgia, Florida, Alabama, and Tennessee. When it comes to movers in Salem, VA, they also offer a range of storage solutions, including packing and moving supplies, along with security and safety features for peace of mind.
AAAA Self Storage & Moving
About AAAA Self Storage & Moving
Additional Cities Served: Clifton Forge, White Sulphur Springs
Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
- Last-Minute Moving Services
- Furniture Moving Services
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.93/10
Nationwide Average: 8.44/10
AAAA Self Storage & Moving is highly regarded for its efficiency, professional staff, and exceptional customer care, with particularly strong endorsements for its security and the ease of the moving process.
Recent Reviews Mention...
“made moving quick and easy”
“staff was very professional”
“This is an abnormally well run business”
2. Affordability
7.9/10
Nationwide Average: 7.69/10
AAAA Self Storage & Moving generally offers competitive and reasonable rates that customers appreciate, though there is an instance of dissatisfaction due to a price increase.
Recent Reviews Mention...
“The prices can't be beat.”
“the price was decent”
“they raised my storage price”
3. Communication
8.61/10
Nationwide Average: 7.53/10
AAAA Self Storage & Moving generally provides quick, informative, and friendly interactions, although there are rare complaints regarding responsiveness and rudeness.
Recent Reviews Mention...
“easy to make payments quickly”
“quick to respond to any questions or concerns”
“very patient and informative”
4. Friendliness
9.31/10
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently demonstrates exceptional courtesy and kindness, with staff members like Jerri Lynn, Gloria, and Michelle being frequently mentioned for their pleasant and helpful demeanor, despite an isolated complaint of rudeness.
Recent Reviews Mention...
“they were always friendly”
“courteous and very patient”
“staff are very friendly”
5. Will Hire Again
8.49/10
Nationwide Average: 8.18/10
AAAA Self Storage & Moving generally receives high praise for its service and management, with numerous customers expressing their intent to use the company's services again, despite a few isolated reports of safety concerns and unresolved issues.
Recent Reviews Mention...
“best storage facility I have ever used”
“Love doing business with this organization”
“would definitely hire again”
6. Professionalism
8/10
Nationwide Average: 8.31/10
AAAA Self Storage & Moving is generally highly regarded for their professional staff and mannerisms, though there was an isolated incident regarding lack of supervision.
Recent Reviews Mention...
“Very professional staff”
“Gloria is very professional in her manner”
“they were very professional”
7. Conflict Handling
1.7/10
Nationwide Average: 4.07/10
AAAA Self Storage & Moving has a poor track record with reports of unissued refunds, unresolved issues, and a lack of attempts to rectify situations following storm damage.
Recent Reviews Mention...
“could not get a refund”
“issues were not resolved despite being reported.”
“did not attempt to rectify situation after storm damage”
Great Crew Members
| Jerri Lynn, Gloria | Jerri Lynn & Gloria were very helpful |
| Jerri Lynn | goes above and beyond, answered all questions |
| Jerri Lynn, Gloria | provided excellent service |
| Gloria | Gloria is very kind and professional |
| Michelle | Michelle had all the paperwork ready |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact AAAA Self Storage & Moving
7240 S Barrens Rd, Roanoke, VA, 24019
(540) 904-1874
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Additional Resources
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