Voted the best mover in Richmond for over ten years in a row on R•Home, My Guys Moving & Storage has a strong reputation for providing high-quality customer service at affordable rates. Established in 2013, the locally-owned moving company offers short and long-term storage solutions and performs residential and commercial intrastate and interstate relocations. If you need more options for movers in Richmond, VA, make sure to check the website. My Guys Moving & Storage strives to achieve customer satisfaction and takes pride in its consistent positive online reviews and its “A” rating with the Better Business Bureau. With capable and professional movers, it gives you the option to choose between full-service relocations and labor-only services.
My Guys Moving & Storage
About My Guys Moving & Storage
Additional Cities Served: Hampton, Harrisonburg, Danville, Petersburg, Hopewell, Colonial Heights, LexingtonShow More >
Error. Please try again later.
Moving Services
- Local Movers
- Virginia In-State Long-Distance Movers
- Office Movers
- Warehouse Storage
- Packing Services
- Piano Movers
- Interior Design Warehousing Movers
- Specialty Moving Services
- Packing and Unpacking
- Moving Storage
Awards
Have feedback for My Guys Moving & Storage?
Error. Please try again later.
Summarized Review of My Guys Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
My Guys Moving & Storage is highly praised for their professionalism, efficiency, and careful handling of customers' belongings, despite a few negative experiences focusing on specific issues.
Recent Reviews Mention...
“the three men that moved me were AWESOME”
“Never using this service again”
“Moved fast and best I have ever worked with”
2. Punctuality
Nationwide Average: 8.07/10
My Guys Moving & Storage consistently receives high praise for their timely arrivals and prompt service, despite occasional delays due to traffic or scheduling issues.
Recent Reviews Mention...
“job took longer than quoted”
“Teams are always prompt”
“arrived late due to traffic”
3. Affordability
Nationwide Average: 7.69/10
My Guys Moving & Storage generally receives praise for fair pricing and offering good value, though there are instances of customer dissatisfaction regarding unexpected charges and cost discrepancies.
Recent Reviews Mention...
“Very reasonable with cost”
“Pricing was fair”
“mentioned excessive charges for travel and fuel”
4. Communication
Nationwide Average: 7.53/10
My Guys Moving & Storage generally exhibits responsive and informative interactions, although there are notable instances of poor customer service and unaddressed concerns.
Recent Reviews Mention...
“promised callbacks not received”
“extremely responsive to our needs”
“Exceptionally fast response time”
5. Stick to Prices
Nationwide Average: 5.99/10
My Guys Moving & Storage generally maintains the quoted price, with many reviews citing accurate and even lower-than-expected final costs, but there are notable instances where customers experienced significant, unexplained price increases.
Recent Reviews Mention...
“doubled the quoted price with no explanation”
“The estimate was on point with no surprises”
“initial estimate was very accurate”
6. Speed
Nationwide Average: 8.58/10
My Guys Moving & Storage is predominantly praised for their efficient and quick moving process, though a few reviews cite slower-than-expected service.
Recent Reviews Mention...
“No time wasted with this crew”
“move took longer than it should have”
“got our driver in and out for restacking very quickly”
7. Friendliness
Nationwide Average: 8.91/10
My Guys Moving & Storage overwhelmingly receives praise for their courteous and professional demeanor, with numerous comments highlighting the pleasant and personable nature of their crew, despite a few isolated instances of unprofessional behavior.
Recent Reviews Mention...
“They were pleasant”
“argument between crew members”
“excuses were provided instead of apologies”
8. Will Hire Again
Nationwide Average: 8.18/10
My Guys Moving & Storage has received overwhelmingly positive feedback with the majority of customers expressing high satisfaction and intent to use their services again, although there are a few who have had negative experiences and would not consider rehiring.
Recent Reviews Mention...
“highly recommend this company”
“Would hire again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
My Guys Moving & Storage generally receives high praise for their professionalism, with many customers noting the movers as awesome, accommodating, efficient, and careful, despite a few reports of unprofessional behavior and training issues.
Recent Reviews Mention...
“the three men that moved me were AWESOME”
“crew member lacked proper training”
“argument among movers, unprofessionally dressed”
10. Conflict Handling
Nationwide Average: 4.07/10
My Guys Moving & Storage frequently receives criticism for their inadequate issue resolution, often refusing to accept responsibility or offer satisfactory compensation for damages and disputes.
Recent Reviews Mention...
“would not process more than one claim”
“issues were not adequately addressed”
“have a $500 deductible for home damage”
11. Precision & Care
Nationwide Average: 8.01/10
My Guys Moving & Storage generally receives high praise for their attention and carefulness with clients' belongings, though a few customers have reported damages and issues.
Recent Reviews Mention...
“put everything exactly where I wanted it”
“irreparably damaged multiple items”
“walls and floors were damaged during move”
Customer Insights
Cost: $ 353.00 from 3 historical data points
Local Move Duration: 4.25 hours from 29 reviews
Great Crew Members
| Charles, Bruce | appreciate their time, attention, and expertise |
| Ray | deserved a praise for excellent service |
| Michael, Bridgette | Exceptional service and liaison |
| Brad, Devon, Cooper | secured furniture well, moved sofa impressively |
| Pursell, Doug, Ty | they all did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact My Guys Moving & Storage
Ready to start your move?
Additional Resources
Richmond Moving Services
Nearby Cities
