In N Out Moving, LLC is a bonded and insured moving company based in Lynchburg, Virginia, serving the Central Virginia area since 2018. Locally owned and operated by veteran Cameron T. Cook, the company provides residential as well as long-distance moving services. Skilled professionals use high-quality packing and moving equipment to ensure the on-time delivery and safety of customers' belongings. In addition to moving services, In N Out Moving also offers furniture delivery and clean-out services to declutter spaces like attics, basements, garages, and storage units. The company prides itself on delivering outstanding customer service and treating clients with dignity and respect.
In N Out Moving, LLC
Moving Services
- Residential Moving
- Long Distance Moves
- Furniture Delivery
- Clean-Out Services
- Commercial Moving
Virginia Moving License
Active
Last Checked: 04/07/22Awards
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Summarized Review of In N Out Moving, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.02/10
Nationwide Average: 8.44/10
In N Out Moving, LLC generally receives negative feedback due to unprofessional behavior and damaging belongings, although there are occasional high praises for their work.
Recent Reviews Mention...
“experience was wonderful and outstanding”
“Cameron and his team were amazing with our move”
“they made the moving process smooth and hassle-free”
2. Punctuality
9.14/10
Nationwide Average: 8.07/10
In N Out Moving, LLC has a reputation for significant delays, as evidenced by customers reporting arrivals that were two hours late.
Recent Reviews Mention...
“arrived on time”
“on time”
“came when I needed to”
3. Affordability
9.47/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had the lowest rates”
“owner was upfront and honest about cost”
“pricing clear and reasonable”
4. Communication
8.9/10
Nationwide Average: 7.53/10
In N Out Moving, LLC is criticized for being rude to customers, including situations involving family members such as a wife and grandmother.
Recent Reviews Mention...
“Cameron was responsive and respectful”
“lived up to my expectations and more”
“Cameron was very responsive via email”
5. Stick to Prices
7.19/10
Nationwide Average: 5.99/10
In N Out Moving, LLC has received negative feedback for not being truthful about truck space availability.
Recent Reviews Mention...
“just 30 minutes over the estimate”
“provided a "to not exceed" price”
“their pricing clear and reasonable”
6. Speed
9.47/10
Nationwide Average: 8.58/10
In N Out Moving, LLC is criticized for failing to move everything that was required.
Recent Reviews Mention...
“got us moved in just 1.5 hour, very fast”
“Incredibly quick”
“worked hard and fast in the humid heat”
7. Friendliness
9.43/10
Nationwide Average: 8.91/10
In N Out Moving, LLC receives mixed feedback but leans towards negative experiences due to reports of disrespect and rudeness, despite some recognition of friendliness.
Recent Reviews Mention...
“crew was friendly”
“were courteous and careful”
“they are friendly”
8. Will Hire Again
8.84/10
Nationwide Average: 8.18/10
In N Out Moving, LLC generally faces negative feedback, with customers expressing regret and advising against rehiring, except for an isolated instance of high praise.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“will definitely be calling them again”
“Highly recommend and would hire again”
9. Professionalism
8.39/10
Nationwide Average: 8.31/10
In N Out Moving, LLC is consistently being described as unprofessional by reviewers.
Recent Reviews Mention...
“crew was professional and hard working”
“were respectful and careful”
“very professional”
10. Conflict Handling
2.82/10
Nationwide Average: 4.07/10
In N Out Moving, LLC has shown some effort by providing a refund, although the overall customer experience was still unsatisfactory.
Recent Reviews Mention...
“won't try to fix anything after breaking furniture”
“no attempt to right the wrong of theft”
“given only 48 hours to report damage”
11. Precision & Care
8.01/10
Nationwide Average: 8.01/10
In N Out Moving, LLC has received negative feedback for causing damage to belongings and property, despite one report of careful handling.
Recent Reviews Mention...
“courteous and careful with all of our belongings”
“not one piece was damaged despite heavy furniture”
“treated my home and belongings with care”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Cameron | Cameron was responsive and respectful, led an amazing move |
| CJ | owner CJ was very professional and courteous |
| Cameron, Elijah | Both provided excellent service and were professional |
| Cameron | Thank you Cameron for everything |
| Cameron | Cameron and his guy were very professional and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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