Founded in 2010, American Moving & Storage has grown to become Lynchburg’s premier moving company. It is a locally owned business run by a crew of veterans with seven decades of combined moving experience, proudly putting into practice the core military values of honor and integrity in every job they do. American Moving & Storage offers a wide range of services, including local and long-distance moves, loading and unloading help, in-house relocation, clutter removal, home staging, packing services for small to large items, office moves of all sizes, and secure self-storage facilities. Among other Lynchburg, VA moving companies, these moving specialists pride themselves on treating their customers how they would want to be treated, which means providing professional and affordable services with a personal touch.
American Moving & Storage
About American Moving & Storage
Additional Cities Served: Lynchburg, Charlottesville, Danville, Vinton, South Boston, Lexington, BedfordShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of American Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
American Moving & Storage is highly regarded for its professionalism, excellent customer service, and efficient moving experiences, with many customers expressing complete satisfaction and strong recommendations, despite a few isolated instances of dissatisfaction and complaints about damages.
Recent Reviews Mention...
“fantastic job getting our family moved”
“excellent customer service reflects high quality”
“So professional and courteous”
2. Punctuality
Nationwide Average: 8.07/10
American Moving & Storage generally receives high praise for being on time and reliable, though there are a few reports of late arrivals and no-shows without proper communication.
Recent Reviews Mention...
“Quick on time”
“crew that moved me were on time”
“showed up on time and called before coming”
3. Affordability
Nationwide Average: 7.69/10
American Moving & Storage is generally perceived as offering competitive, reasonable, and lower-than-expected pricing, though there are isolated concerns about price increases after initial quotes.
Recent Reviews Mention...
“the price was reasonable”
“Great rates”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
American Moving & Storage is highly praised for responsiveness, professionalism, and excellent customer service, although a few reports indicate issues with follow-up and scheduling communication.
Recent Reviews Mention...
“super responsive to my communications”
“great communication with Ricky at the office”
“Rick was helpful and educated us well.”
5. Stick to Prices
Nationwide Average: 5.99/10
American Moving & Storage receives mixed feedback, with some customers reporting prices as quoted or lower, while others experienced inaccurate quotes and price increases not aligned with the initial estimates.
Recent Reviews Mention...
“charged less than the estimated amount”
“did not provide accurate quote as promised”
“the final cost was exactly as quoted”
6. Speed
Nationwide Average: 8.58/10
American Moving & Storage generally receives high praise for their quick, efficient, and hardworking service, with the vast majority of customers impressed by the rapid and organized moves, despite a few instances where the move took longer than expected or did not occur.
Recent Reviews Mention...
“done with both houses in under 7 hours”
“they moved everything in and out quickly”
“crew was efficient”
7. Friendliness
Nationwide Average: 8.91/10
American Moving & Storage has garnered high praise for their polite, courteous, and upbeat crew, with a multitude of reviews noting the staff's professionalism, respectful demeanor, and enjoyable interactions, despite a couple of reports of inappropriate conduct.
Recent Reviews Mention...
“very friendly moving team”
“Courteous crew”
“staff was very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
American Moving & Storage overwhelmingly receives positive feedback with the vast majority of customers expressing a strong intent to use their services in the future and to recommend them to others, despite a very small number of customers expressing dissatisfaction.
Recent Reviews Mention...
“would definitely recommend American Moving and Storage”
“Would never use anyone else”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
American Moving & Storage generally receives high praise for the professional conduct and hardworking attitude of its team, despite a few reports of unprofessionalism and issues with execution and training.
Recent Reviews Mention...
“went above and beyond”
“Professional crew”
“staff was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
American Moving & Storage shows a mixed sentiment with several instances of commendable service and compassionate problem-solving, counterbalanced by some customer experiences of inadequate resolution, insufficiency in damage compensation, and a perceived lack of effort to address certain issues.
Recent Reviews Mention...
“only offered .62 a pound for damaged items”
“went above and beyond to surpass our expectations”
“Rick prayed with my mom in a moment of panic”
11. Precision & Care
Nationwide Average: 8.01/10
American Moving & Storage generally received high praise for their meticulousness and respectful handling of possessions, though a few incidents of damage and carelessness were noted.
Recent Reviews Mention...
“Handled furniture very carefully”
“took the time to wrap the furniture”
“carried everything up three flights of stairs without issue”
Customer Insights
Local Move Duration: 3.75 hours from 12 reviews
Great Crew Members
| Derrick, Marcus, Zack | very friendly and went above and beyond |
| Rick, Aran, Main, Mr. S, Boogie | were very helpful and professional. |
| Derrick | Derrick and his crew provided excellent service |
| Jeremy, Mike Pinelli | professional and caring approach |
| Ricky | Ricky was key in getting us scheduled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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