Two Men and a Truck

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MoversChevron RightVirginiaChevron RightPortsmouthChevron RightTwo Men and a Truck
based on 686+ data points
Circle Info

About Two Men and a Truck

As the largest franchised moving company in America with over 350 locations worldwide, Two Men and a Truck is there for all your needs. It provides comprehensive services, offering local and long-distance moves, full and partial packing, and loading and unloading assistance to residential and commercial customers. Two Men and a Truck has a branch in Portsmouth, VA, serving Greater Norfolk, Chesapeake, Hampton Roads, and all surrounding areas. This local office has a team of fully licensed, insured, and trained movers to provide you with a safe, smooth transition. They also offer free in-home consultations so that they can understand your specific needs and create a custom plan for your move. All employees are drug tested and background checked for your protection. Boxes and packing supplies are available on-site for purchase and can be delivered upon request.

Moving Services

  • Local Moving
  • Junk Removal
  • Storage
  • Long-Distance Moving
  • Packing Services
  • Boxes & Supplies
  • Commercial Junk Removal
  • Furniture Disposal
  • Home or Business Renovations Cleanup
  • Foreclosure or Eviction Cleanouts
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/20/24

USDOT

2423213

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Two Men and a Truck

We analyzed and organized the customer reviews of Two Men and a Truck in Portsmouth, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Two Men and a Truck based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.16/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

the movers had issues with moving a bed frame

most unprofessional moving company ever worked with

great work by movers

Great experience with the moving service

2. Punctuality

7.63/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

the movers showed up on time

they showed up on time

on time, called ahead

arrived on time

3. Affordability

5.48/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

unreasonable $7000 for a tiny one bedroom move

adjusted to actual pricing which was lower

efficient and cost-effective since they are paid by the hour

EXTRA $1,000 FEE charged unexpectedly

4. Communication

7.08/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

booking process was easy

help with questions, great office team

The office gave advice

first phone contact was great

5. Stick to Prices

4.57/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

adjusted to actual pricing which was lower

charge decided at main office had to be paid

they kept our money despite two weeks' notice

weasel themselves out of responsibilities

6. Speed

8.08/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

the move was slower without a dolly

were very quick

worked fast and cohesively like a well-oiled moving machine

took wayyyy too long padding and wrapping

7. Friendliness

9.32/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were very pleasant

laughed and had a great time

Jay and James were very polite

They were friendly

8. Will Hire Again

7.52/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

unhappy they left the bed behind but used them before

definitely would not hire again

recommend this company and would hire again

will call first next time

9. Professionalism

7.91/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

should have handled bed situation better

crew's gross negligence and incompetence

great at what they do

Jay and James were professional

10. Conflict Handling

2.49/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

gave up on bed without proper problem solving

didn't take responsibility or try to make things right

Local manager was unwilling to be reasonable.

offered insufficient discount, unwilling to fully rectify

11. Precision & Care

7.33/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

no respect for belongings, significant damage

care going in and out of my home

Jay and James were careful not to ding any corners

moved everything without damaging my goods or the walls

Customer Insights icon

Customer Insights

Cost: $ 1900.00 from 3 historical data points


Local Move Duration: 6.5 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Ernest, Jonasthank Ernest and Jonas for their good work
Jay, JamesPolite, careful, and professional actions
Haleigh, Ian, TravisHaleigh was great from the first phone contact, Ian and Travis were hardworking and polite.
D'Angelo, Ivan, Cort, Pops, Travisworked super hard and were considerate
Ja,Tee,Ivancrew was very professional, polite, and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Two Men and a Truck

Location
500 Freeman Ave Ste 108, Chesapeake, VA, 23324
Phone
(757) 356-2830
Link
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