Charlottesville Moving Solutions, formerly known as Student Services Moving and Storage Company, has been providing moving services since 1973. Based in Charlottesville, the company was initially founded by college students from the University of Virginia to help fund their tuition. Today, the company offers full-service professional moving services both locally and nationwide. Their local moves are calculated hourly, with additional charges for oversized items. During busy times, fixed rates may apply. The company takes extra care to protect their customers' belongings, including shrink-wrapping upholstered furniture and using neoprene floor protectors at no additional charge. For more moving options in the area, check this list of movers in Harrisonburg, VA.
Student Services Moving & Storage Company
About Student Services Moving & Storage Company
Additional Cities Served: Harrisonburg, Charlottesville, Staunton, Culpeper, Farmville, Avon, LurayShow More >
Moving Services
- Local Moves
- Hourly Rates
- Oversized Items (pianos, pool tables, hot tubs)
- Shrinkwrapping Upholstered Furniture
- Neoprene Floor Protectors
- Fixed Rates for Local Moves
- Nationwide Service
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/16/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Student Services Moving & Storage Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Student Services Moving & Storage Company is overwhelmingly appreciated by its customers for providing stress-free, efficient, professional, and friendly moving experiences, despite a few dissatisfied voices concerning service value and reliability.
Recent Reviews Mention...
“Matt and the team made it stress less”
“very satisfied with their service”
“So professional and polite”
2. Punctuality
Nationwide Average: 8.07/10
Student Services Moving & Storage Company generally receives high praise for being on time and prompt, although there are isolated incidents where they have been reported to arrive late.
Recent Reviews Mention...
“truck was a few minutes late”
“move was on time”
“was prompt”
3. Affordability
Nationwide Average: 7.69/10
Student Services Moving & Storage Company generally receives praise for fair and competitive pricing, though there are instances of customer dissatisfaction regarding high costs and nontransparent pricing practices.
Recent Reviews Mention...
“charged more than $2,100 for a move”
“fair pricing”
“can be a little expensive”
4. Communication
Nationwide Average: 7.53/10
Student Services Moving & Storage Company is highly regarded for responsiveness, helpfulness, and attentiveness, with numerous mentions of exceptional customer service and organization, although there have been occasional criticisms noting a lack of understanding and issues with transparency.
Recent Reviews Mention...
“Nicky was prompt in answering calls and emails”
“management was not understanding, nor flexible”
“responsive to questions and requests”
5. Stick to Prices
Nationwide Average: 5.99/10
Student Services Moving & Storage Company generally receives positive feedback for keeping to their estimates, with many customers reporting consistent and accurate billing, though a few have experienced unexpected increases and issues with liability coverage.
Recent Reviews Mention...
“stuck to a cost that was under quoted prices”
“buried liability and coverage clauses in fine print”
“staying within the two hour minimum”
6. Speed
Nationwide Average: 8.58/10
Student Services Moving & Storage Company generally receives high praise for their efficiency and ability to complete moves quickly, despite a few isolated reports of slow service.
Recent Reviews Mention...
“effort to get the job completed expeditiously”
“efficient”
“efficient movers imply speedy move”
7. Friendliness
Nationwide Average: 8.91/10
Student Services Moving & Storage Company generally receives high praise for the polite, professional, and kind demeanor of its moving crews, though there have been isolated reports of unfriendly behavior.
Recent Reviews Mention...
“So professional and polite”
“crew had fun and kept good humor”
“grateful for their kindness”
8. Will Hire Again
Nationwide Average: 8.18/10
Student Services Moving & Storage Company is overwhelmingly likely to be rehired by customers due to their satisfaction with provided services, notwithstanding a few dissatisfied voices.
Recent Reviews Mention...
“would hire again”
“would call them if I have to move again”
“Could not ask for a better experience”
9. Professionalism
Nationwide Average: 8.31/10
Student Services Moving & Storage Company generally receives praise for the efficiency and professional conduct of their teams, with recurring commendations on the politeness, competency, and thoroughness of their movers, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“efficient and professional team”
“So professional and polite”
“crew were efficient and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Student Services Moving & Storage Company shows a mixed response with instances of exceptional service and effort to accommodate clients' needs, but also exhibits issues with accountability and follow-up on reported problems.
Recent Reviews Mention...
“management was not understanding for damages”
“did not take responsibility for damage”
“went out of their way to pack the truck.”
11. Precision & Care
Nationwide Average: 8.01/10
Student Services Moving & Storage Company generally receives high praise for their meticulous and considerate treatment of customers' belongings, though there have been a few instances of damage and carelessness noted.
Recent Reviews Mention...
“one of the movers damaged items”
“carefully executed move”
“wrapped furniture and took extra care with everything”
Customer Insights
Hourly Minimum: 2.75 hours from 3 reviews
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
| Matt | made the move stress less |
| Jacob, Mitch | Extremely professional and polite during the move |
| Nicky | Nicky was prompt in answering and managing the move |
| Paul, Will | gave good estimate and led a great team |
| Matt, Mitch | praised for attentiveness and professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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