AAAA Self Storage & Moving has been providing storage and moving solutions since 1973. The company is based in Norfolk, VA, and serves various cities including Arlington, Charlottesville, Chesapeake, Colonial Heights and others in states such as Virginia, West Virginia, Maryland, Delaware, North Carolina, South Carolina, Georgia, Florida, Alabama, and Tennessee. For residents interested in exploring movers in Alexandria, VA, AAAA Self Storage & Moving offers ready-to-rent storage units in a range of sizes and types, with both climate and non-climate controlled options. They also provide a full showroom of moving and packaging supplies, and their Trusted Movers Network offers different sized crews and trucks for convenient and affordable moving services.
AAAA Self Storage & Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AAAA Self Storage & Moving is highly regarded for its service, professionalism, and cleanliness, despite isolated complaints about pricing and maintenance issues.
Recent Reviews Mention...
“highly recommend them”
“I can't give enough stars for the service.”
“efficient and helpful”
2. Affordability
Nationwide Average: 7.69/10
AAAA Self Storage & Moving receives mixed feedback with some customers finding it overpriced while others appreciate its competitive pricing and find it fair for the value and location.
Recent Reviews Mention...
“reasonably priced”
“Pricing is fair and comparable to others in the area”
“reasonable pricing”
3. Communication
Nationwide Average: 7.53/10
AAAA Self Storage & Moving generally provides excellent customer service with a staff that is responsive, helpful, and welcoming, though there was an isolated complaint about the emergency line not being answered.
Recent Reviews Mention...
“great customer service from the managers ”
“staff were highly responsive when we had questions”
“very helpful with payments, cancellations”
4. Friendliness
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently excels with their staff being unanimously praised as polite, responsive, welcoming, and exceptionally friendly, making customers feel special and well-cared-for.
Recent Reviews Mention...
“general good cheer”
“He truly is a gem and makes me feel special.”
“helpful nature indicates friendliness”
5. Will Hire Again
Nationwide Average: 8.18/10
AAAA Self Storage & Moving is highly recommended by the majority for their services, showing a strong likelihood of repeat business despite isolated incidents of dissatisfaction.
Recent Reviews Mention...
“would definitely recommend AAAA Self-Storage ”
“would highly recommend them”
“I would (and have!) trusted them with my valuables.”
6. Professionalism
Nationwide Average: 8.31/10
AAAA Self Storage & Moving is highly regarded for its very professional staff and exceptional level of customer service, despite isolated feedback on the front office personnel's lack of professionalism.
Recent Reviews Mention...
“Kent and Joe conducted themselves professionally”
“very professional”
“awesome team conducted themselves well”
7. Conflict Handling
Nationwide Average: 4.07/10
AAAA Self Storage & Moving demonstrated exceptional commitment by securing expensive equipment for a customer.
Recent Reviews Mention...
“challenges and issues quickly addressed”
“no willingness to understand or rectify issues during pandemic”
“secured our expensive equipment for us”
Great Crew Members
| Keith, Krystal, Erma, Joe | Keith, Krystal, and Erma for great support, Joe for payment help |
| Kent | Kent is a longtime employee who remembers me. |
| Kent, Joe | Kent and Joe are responsive and professional |
| Joseph | Joseph makes you feel welcome |
| Joe | knowledgeable, very helpful, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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