Units Moving and Portable Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Additional Cities Served: Cibolo, Converse, Boerne, Leon Valley, Selma, Pleasanton, HelotesShow More >
Awards
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Summarized Review of Units Moving and Portable Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Units Moving and Portable Storage receives glowing testimonials for exceptional service, outstanding professionalism, and a seamless experience, highlighting their distinct superiority and customer satisfaction.
Recent Reviews Mention...
“great service”
“Mel and everyone at Units were great”
“They beat their competition”
2. Punctuality
Nationwide Average: 8.07/10
Units Moving and Portable Storage consistently demonstrates exceptional reliability by being on time, offering same-day service, quickly responding to service requests, and always adhering to scheduled delivery and pick-up times.
Recent Reviews Mention...
“punctual”
“they were on time”
“driver was on time”
3. Affordability
Nationwide Average: 7.69/10
Units Moving and Portable Storage is acclaimed for its exceptional pricing, being noted repeatedly for offering the best deals, most cost-effective solutions, and great value compared to competitors, signifying a high level of customer satisfaction in this category.
Recent Reviews Mention...
“the price was excellent”
“most cost effective move ever”
“low cost”
4. Communication
Nationwide Average: 7.53/10
Units Moving and Portable Storage predominantly receives high praise for their responsiveness, professionalism, and overall excellent customer service, despite a few minor complaints.
Recent Reviews Mention...
“flexible, responsive”
“Very Responsive”
“Staff was great to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Units Moving and Portable Storage consistently honors their price quotes, often providing services without additional charges and being upfront about costs.
Recent Reviews Mention...
“did exactly what they promised”
“moved the storage unit at no expense to me”
“Moved container to the other side of property without extra charge”
6. Speed
Nationwide Average: 8.58/10
Units Moving and Portable Storage has consistently been praised for their fast and efficient service, including same-day service, quick delivery and pickup, and impressively rapid turnaround times.
Recent Reviews Mention...
“fast delivery and pickup”
“provided same day service implies fast service”
“Very fast service.”
7. Friendliness
Nationwide Average: 8.91/10
Units Moving and Portable Storage consistently demonstrates superb customer interactions, marked by courtesy, professionalism, and exceptionally positive engagements, with only a singular mention of rudeness amidst overwhelming commendations.
Recent Reviews Mention...
“Done with ease and professionalism.”
“People there were friendly”
“man who delivered was professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Units Moving and Portable Storage overwhelmingly garners positive feedback, with numerous customers expressing definitive intentions to rehire, recommend, and applaud the company for its exceptional service and cost-effectiveness.
Recent Reviews Mention...
“would hire again”
“would definitely recommend”
“exceeded expectations”
9. Professionalism
Nationwide Average: 8.31/10
Units Moving and Portable Storage consistently receives high praise for their professional demeanor, skillful conduct, and the ease with which they perform their tasks, highlighting individual names and general staff behavior that exemplifies their commitment to professionalism.
Recent Reviews Mention...
“professional”
“Done with ease and professionalism.”
“Very professional and took pride in their work”
10. Conflict Handling
Nationwide Average: 4.07/10
Units Moving and Portable Storage demonstrates exceptional commitment by resolving billing issues promptly, accommodating requests without extra charge, fixing minor issues immediately, and going above and beyond in customer assistance.
Recent Reviews Mention...
“Accommodated request without extra charge”
“moved the unit to the storage and then to my new apartment”
“resolved a billing issue promptly and courteously”
11. Precision & Care
Nationwide Average: 8.01/10
Units Moving and Portable Storage consistently delivers clean units in excellent condition, takes great care with belongings, and ensures everything is delivered without any damage, highlighting their commitment to careful handling.
Recent Reviews Mention...
“Units are always delivered clean and in excellent condition”
“took great care with all of my belongings”
“furniture was delivered without any damage”
Great Crew Members
| Mel | Mel was helpful in explaining the process |
| Gilbert | enjoyed working with Gilbert |
| Delivery man | Went above and beyond, not easy placement. |
| Mel | Mel did a good job |
| Gilbert | because he called me and ensured the move at no expense |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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