Originally founded in 1936, Arrow Moving and Storage serves San Antonio and beyond with a variety of convenient relocation services. As an agent of Mayflower Van Lines, this moving company has access to a global network of relocation specialists and can move you to any city in the world. Arrow Moving offers a wide range of services, including full-service packing, labor-only, furniture assembly, furniture delivery, warehousing, and storage. As a result, whether you're moving a one-bedroom apartment or a corporate office, Arrow Moving and Storage has the experience and expertise to make your move a stress-free experience. Interested in exploring more options for your move? Check out other highly-regarded movers in San Antonio, TX to find the best fit for your relocation needs.
Arrow Moving & Storage - San Antonio
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Arrow Moving & Storage - San Antonio
Additional Cities Served: New Braunfels, Schertz, Weslaco, Cibolo, Seguin, Converse, Universal CityShow More >
Moving Services
- Residential Moving
- Office Moving
- Corporate Moving
- International Moving
- Specialized Moving
- Warehousing
- Distribution and Storage
- Free moving quotes
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Awards
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Summarized Review of Arrow Moving & Storage - San Antonio
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Arrow Moving & Storage - San Antonio receives high praise for being professional, efficient, and exceptional in service, though there are isolated complaints regarding customer service and professionalism.
Recent Reviews Mention...
“horrible experience overall”
“this company is managed well from the top down”
“excellent job by Victor and his crew”
2. Punctuality
Nationwide Average: 8.07/10
Arrow Moving & Storage - San Antonio consistently received praise for being timely and showing up on time; however, there were a few instances of dissatisfaction due to unexpected delays and failure to notify customers of timing.
Recent Reviews Mention...
“crew was awesome and prompt”
“very efficient and very fast in moving things out”
“let me know ahead of time when on their way”
3. Affordability
Nationwide Average: 7.69/10
Arrow Moving & Storage - San Antonio generally offers well-priced and competitive rates, although there has been at least one instance of a customer having an unsatisfactory experience not necessarily related to pricing.
Recent Reviews Mention...
“well priced”
“estimate was thousands less than competitor”
“quote was competitive”
4. Communication
Nationwide Average: 7.53/10
Arrow Moving & Storage - San Antonio generally receives high praise for the attentiveness and effectiveness of their communication, with many customers commending the responsive and professional conduct of their coordinators and the team, despite a few reports of rude interactions and poor internal communication.
Recent Reviews Mention...
“dishonesty in communication”
“moving coordinator took great care”
“had follow up calls from management”
5. Stick to Prices
Nationwide Average: 5.99/10
Arrow Moving & Storage - San Antonio generally fails to maintain consistency, as evidenced by multiple instances of altering prices and not honoring agreements, despite one report of price transparency.
Recent Reviews Mention...
“their price is what it is”
“breached the contract”
“Only agreed to repair what's on paper”
6. Speed
Nationwide Average: 8.58/10
Arrow Moving & Storage - San Antonio consistently receives high praise for their efficiency, with many customers highlighting their ability to pack and move belongings quickly, methodically, and ahead of schedule, though one review did note a slower experience for a small apartment move.
Recent Reviews Mention...
“extremely efficient and fast”
“They are quick.”
“they packed everything so quickly”
7. Friendliness
Nationwide Average: 8.91/10
Arrow Moving & Storage - San Antonio is overwhelmingly praised for its professional, polite, and friendly staff, with only a couple of instances of rudeness being reported.
Recent Reviews Mention...
“took advantage of the situation”
“crew was very professional”
“patient, professional, helpful, polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Arrow Moving & Storage - San Antonio receives overwhelmingly positive feedback, with many customers expressing their high recommendation and intentions to use the service again, despite a few who would not consider rehiring.
Recent Reviews Mention...
“definitely would not hire again”
“would request them for my next move”
“Definitely won’t be using them again”
9. Professionalism
Nationwide Average: 8.31/10
Arrow Moving & Storage - San Antonio receives overwhelmingly positive feedback for their well-trained, courteous, and efficient team, despite isolated complaints about unprofessional conduct.
Recent Reviews Mention...
“dishonest, described as cheats and liars”
“packers are professionally trained”
“very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Arrow Moving & Storage - San Antonio has mixed feedback with some customers appreciating their process for addressing damages while others criticize them for inadequate responses and a lack of ethical practices in handling issues.
Recent Reviews Mention...
“refused to reimburse for damages”
“went through the process of what to do for damages”
“GM never called back for a resolve”
11. Precision & Care
Nationwide Average: 8.01/10
Arrow Moving & Storage - San Antonio generally receives high praise for their careful and respectful treatment of clients' possessions, though there are a few reports of damage.
Recent Reviews Mention...
“almost every item was damaged”
“very careful/cautious with my things”
“Handled my peleton bike and oled screen tv well.”
Customer Insights
Local Move Duration: 4 hours from 14 reviews
Great Crew Members
| Que, Dom | excellent representations of what a mover should be |
| Victor | Victor did an excellent job |
| Brian | Brian provided exceptional coordination |
| Tito, Barb | Tito was very professional and Barb provided great updates |
| Victor, Johnaton, Garret, James, Lemont, Robert "Titi" | team was excellent and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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