Ward North American is a professional moving company based in Texas with over 40 years of experience as an agent for North American Van Lines. If you are in need of experienced movers serving Austin, TX, they provide such services to customers moving locally, statewide, nationwide, and even internationally. They offer a wide range of moving services for residential, commercial, corporate, and international moves, and also provide military moving and warehousing solutions. Their team prides itself on exceptional service and is highly trained and vetted through their on-site training facility, Ward University. Ward North American has received numerous awards and recognitions for their outstanding service and commitment to excellence.
Ward North American
About Ward North American
Additional Cities Served: Round Rock, Georgetown, Cedar Park, Pflugerville, Leander, Hutto, BeltonShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
Awards
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Customer Reviews of Ward North American
We analyzed and organized the customer reviews of Ward North American in Austin, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ward North American based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.07/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“delighted with the whole moving process”
“stress-free move”
“Working with this group was very smooth”
“great work by movers”
2. Punctuality
8.56/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Came on time and arrived promptly”
“they were punctual”
“arrived within the scheduled time frame”
“spot on with estimated delivery date”
3. Affordability
8.94/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“was the cheapest quote I got”
“reasonable price”
“at a good price”
“price was very reasonable”
4. Communication
9.22/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication throughout”
“Throughout the process went smoothly”
“Jim and Nathaniel were personable and stayed in touch”
“Nathaniel was communicative and clear”
5. Stick to Prices
8.46/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“followed through on all of their commitments”
“quote was firm, no extra fees”
“minor issue resolved immediately, no mention of price change”
“Everything was as promised”
6. Speed
8.75/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“arrived a day before schedule”
“fast and efficient”
“managed to deliver my items early”
“loading and unloading crews hustled”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Nathaniel was courteous”
“Jim, Nathaniel, and Lashavia were all personable”
“Roderick was so kind”
“James couldn't have been kinder”
8. Will Hire Again
8.92/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely hire again”
“highly recommend this service”
“would gladly hire them again”
“want only Roderick to help again”
9. Professionalism
9.24/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Michael and his crew was very professional”
“crew was highly professional”
“Roderick and Nathaniel were professional”
“Jim gave pointers, Nathaniel and James were great”
10. Conflict Handling
3.62/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“throw up their hands and ignore issues”
“minor issue resolved immediately”
“Lost boxes and only compensated a small amount for one.”
“proactive in returning a missing piece”
11. Precision & Care
8.53/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“professionally packed everything”
“careful with my furniture and belongings”
“Lashavia directed careful load and unload crews”
“no items were damaged”
Great Crew Members
| Michael | very professional and courteous |
| Nathaniel, Eric | Nathaniel was courteous and Eric arrived promptly |
| Roderick, Nathaniel | Roderick and Nathaniel ensured smooth delivery, kept constant contact |
| Jim,Nathaniel,Kelly | Professional, punctual, and great to work with |
| Jim, Nathaniel, Lashavia | Jim provided personable quote, Nathaniel coordinated move, Lashavia took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ward North American
2251 Picadilly Dr A100, Round Rock, TX, 78664
(512) 596-5600
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