Tough Guys Moving

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MoversChevron RightTexasChevron RightGrapevineChevron RightTough Guys Moving
based on 409+ data points
Circle Info

About Tough Guys Moving

This full-service moving company performs local and long-distance moves in Lubbock and throughout the state of Texas. Tough Guys Moving stands out among other movers in Lubbock for its wide array of service options, including loading/unloading, packing, and cleaning. Instead of hiring a separate cleaning or packing service, Tough Guys Moving makes it easy to complete your entire move with just one company. Unlike other movers, this company has no hidden fees and instead charges a straight hourly fee. Its affordable rates and its team of professional movers make this company one of the area's most qualified and dependable moving options.

Additional Cities Served: Canyon, Hereford, Snyder, Seminole, Post, Justin, FloydadaShow More >

Moving Services

  • Local Moving Rates (Hourly)
  • Long Distance Moving Rates (Hourly + Milage)
  • Full-Service Movers
  • Local Move (within the same town)
  • Long Distance Move (from one town to another)
  • Direct Shippers
  • Packing Services
  • Storage Services
  • Moving Labor Load or Unload
  • Free Move Estimate

Texas Moving License

Active

Last Checked: 12/08/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1970795

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Tough Guys Moving

We analyzed and organized the customer reviews of Tough Guys Moving in Grapevine, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Tough Guys Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.62/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

exceptional company with amazing customer service

Great Service!

exceptionally well for my wife and I

Couldn't be happier with the service.

2. Punctuality

6.54/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

late second day but notified right away

they didn't show up

they never showed up as booked.

they cancelled 20 minutes before arrival

3. Affordability

9.01/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

quoted price was quite reasonable

Cost was extremely reasonable.

felt the service was very affordable

pricing can't be beat with the quality you receive

4. Communication

7.53/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

customer service is absolutely amazing

very polite, respectful and professional communication

disconnected phone and poor excuse

lack of communication as they didn't answer calls.

5. Stick to Prices

7.36/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

final total a bit over but within the maximum quoted

owner insisted on full price despite issues

quoted low and then provided inadequate resources

price was what was quoted

6. Speed

8.24/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quick and efficient

got the packing and loading done efficiently

efficient and FAST

Only took about 5 hours to load.

7. Friendliness

9.49/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

respectful and accommodating

everyone was very polite and respectful

Very Friendly

Cale & Chris were extremely courteous.

8. Will Hire Again

8.13/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would recommend this company and would use again

I'd hire them again in a heartbeat

totally hire again and would recommend

Highly recommend and would hire again.

9. Professionalism

8.05/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

professional equipment and conduct

very polite, respectful and professional

Cale & Chris were extremely professional.

unprofessional behavior

10. Conflict Handling

1.48/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

owner refused to take responsibility

did nothing to make it right

feels that more could have been done to rectify the situation

They broke our TV and weren't helpful.

11. Precision & Care

7.73/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

take care of belongings as if they were their own

haven't yet found anything that was damaged

Handled our possessions with care.

numerous items were either heavily damaged or destroyed

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Robertcoordinated the crews efficiently
Cale, ChrisThey were professional, courteous, and efficient.
Ramsey, MarcosRamsey and Marcos were a blessing
Marcus, Ramsey, ChrisMarcus, Ramsey, and Chris were great
Ramsey, Marcosthey were great
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Tough Guys Moving

Location
7921 Vicksburg Ave, Lubbock, TX, 79424
Phone
(806) 787-7533
Link
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