Founded in 1965, Hart Moving & Storage is a full-service moving company that performs residential and commercial moves in the Lubbock, TX, area and beyond. This Lubbock moving company offers both local and cross-country moves thanks to its affiliation with Wheaton Worldwide. Whether you're making a small move across town, or need the help of experienced movers serving Lubbock, TX for a cross-country relocation, Hart Moving & Storage has decades of experience ensuring its customers have a stress-free move. It also offers other convenient services such as packing, storage, specialty item moves, and senior relocations. As a result, Hart Moving & Storage is known in Lubbock as a resourceful and reliable moving company.
Hart Moving & Storage Inc.
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Senior Transitioning
- Packing and Unpacking
- Loading and Unloading
- Transporting and Delivery
- Cheap
- Small
- Last-minute
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 02/20/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hart Moving & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.18/10
Nationwide Average: 8.44/10
Hart Moving & Storage Inc. is overwhelmingly praised for its exceptional service, professionalism, and efficient, caring team, although a few customers reported issues with missing items, poor packing, or service dissatisfaction.
Recent Reviews Mention...
“Sean, Rudy, Chris and the other two guys did an absolutely amazing job”
“Courtney Henson and her team deliver exceptional service”
“Excellent service as always”
2. Punctuality
9.25/10
Nationwide Average: 8.07/10
Hart Moving & Storage Inc. consistently receives high praise for being on time and accommodating schedules, although there is a single report of a scheduling issue.
Recent Reviews Mention...
“they were punctual”
“Always there when needed.”
“They are always timely”
3. Affordability
7.09/10
Nationwide Average: 7.69/10
Hart Moving & Storage Inc. receives mixed reviews with several customers finding their services reasonably priced and good value, while some others consider the company to be overpriced and not cost-effective.
Recent Reviews Mention...
“too expensive and feel screwed over with cost”
“their estimate was 3 times what other companies charged”
“paid a little more than quoted by others but would use again”
4. Communication
8.23/10
Nationwide Average: 7.53/10
Hart Moving & Storage Inc. generally receives high praise for their responsiveness, clarity, and customer service, with specific commendation for team members like Courtney, although there are a few notable exceptions of unresponsiveness and some dissatisfaction with follow-up.
Recent Reviews Mention...
“Courtney is awesome to work with”
“speaking to Blair about the job was outstanding”
“no response back from Blair and Jeremy”
5. Stick to Prices
6.48/10
Nationwide Average: 5.99/10
Hart Moving & Storage Inc. receives mixed feedback but predominantly positive responses for accurately quoting or coming in under the estimated costs, though a few customers report being charged more than expected.
Recent Reviews Mention...
“did not stick to quoted prices”
“Completed job early and saved over the estimate”
“estimate ended up being $2,000.00 less after weighing my stuff”
6. Speed
9.3/10
Nationwide Average: 8.58/10
Hart Moving & Storage Inc. is consistently described as fast and efficient, with numerous customers noting exceptionally quick service, although there is a single report of intentional slowness.
Recent Reviews Mention...
“ensured my stuff got unloaded in a timely matter”
“purposely took their time to charge more money”
“Super fast and efficient.”
7. Friendliness
9.6/10
Nationwide Average: 8.91/10
Hart Moving & Storage Inc. generally receives high praise for having a professional, courteous, and kind team with only a rare mention of unprofessional behavior.
Recent Reviews Mention...
“they are great people”
“team was wonderful to work with”
“kind team”
8. Will Hire Again
8.71/10
Nationwide Average: 8.18/10
Hart Moving & Storage Inc. is largely viewed favorably, with a strong majority of customers expressing high satisfaction and a clear intention to use their services again, despite isolated incidents of dissatisfaction and trust issues.
Recent Reviews Mention...
“can't trust them”
“other than Blair, the company was great”
“would hire again due to excellent service”
9. Professionalism
9.22/10
Nationwide Average: 8.31/10
Hart Moving & Storage Inc. is frequently praised for expert and respectful conduct, with consistent references to a professional and courteous team, despite a few reports of unprofessionalism such as incorrect reassembly and refusal to reassemble furniture.
Recent Reviews Mention...
“Sean, Rudy, Chris and the other guys were expert professionals”
“Courtney Henson leads a professional team”
“Courtney is extremely professional”
10. Conflict Handling
4.02/10
Nationwide Average: 4.07/10
Hart Moving & Storage Inc. appears to have mixed feedback with instances of exceptional service and customer satisfaction contrasted by numerous reports of unaddressed damages and claims processing issues.
Recent Reviews Mention...
“company refused responsibility for the damaged TV”
“didn't try to rectify the damage done to sidewalk”
“did not rectify the damage”
11. Precision & Care
8.03/10
Nationwide Average: 8.01/10
Hart Moving & Storage Inc. generally receives high praise for their respectful and diligent approach to packing and moving items, although there are some negative reports of damage and loss, hinting at occasional lapses in their service.
Recent Reviews Mention...
“found screws laying on the floor after they left”
“severely dented refrigerator and busted water line”
“took great care of my things”
Great Crew Members
| Sean, Rudy, Chris | Sean, Rudy, and Chris did an amazing job |
| Courtney | Courtney Henson delivers exceptional service and professionalism |
| Courtney | Courtney is driven to provide the highest level of service |
| Courtney | Courtney can do miracles |
| Blair | outstanding when speaking about the job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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