A-1 Freeman Moving Group

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MoversChevron RightTexasChevron RightHoustonChevron RightA-1 Freeman Moving Group
based on 379+ data points
Circle Info

About A-1 Freeman Moving Group

A-1 Freeman Moving Group is a well-established moving company based in Houston, Texas since 1974. With over four decades of experience, they provide a comprehensive range of services including residential moving services, corporate moving, employee relocation services, records management, professional storage, and emergency response. Their residential moving services include local, long-distance, and international moving, as well as services for government, military, and senior moves. A-1 Freeman Moving Group prides itself on offering superior quality, value, and a single-source solution for all types of moving, relocation, logistics, and transportation needs. Their emphasis on delivering excellent customer service has allowed them to operate alongside other quality moving companies in Houston, TX. Notably, their extensive experience has lent them a steady foothold in the industry.

Moving Services

  • Local Moving
  • Long Distance Moving
  • International Moving
  • Government & Military Movers
  • Senior Movers
  • Specialized Moving
  • Packing
  • Loading and unloading
  • Storage
  • Installation and assembly
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1026816

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of A-1 Freeman Moving Group

We analyzed and organized the customer reviews of A-1 Freeman Moving Group in Houston, TX using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for A-1 Freeman Moving Group based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.2/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

excellent job by the moving company

expertly packed entire requested contents

received the lowest rate but given poor overall experience

Juan and his crew were amazing

2. Punctuality

6.23/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

were moved into our new house quickly

delivery was later than the estimated date

arrived 1 hour before my 8am appointment

They arrived when they said they would

3. Affordability

7.46/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

gave us the lowest rate

gave the lowest price of 8 companies

charged me full price despite my packing

very reasonable cost for service

4. Communication

6/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

pleasure to work with

had to call multiple times for actual delivery date

Rupert and Heidi were so easy to speak with

Described team as communicative and cooperative

5. Stick to Prices

5.47/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

handled the mishap with the insurance claim promptly and professionally

no hidden costs and everything was delivered as promised

did not stick to quoted price

final cost more expensive than the estimate

6. Speed

7.72/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Delivered my items within 2 days

managed every step efficiently

thanks for the quick unload

worked quickly and efficiently

7. Friendliness

8.45/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

packers, movers, craters were professional and a pleasure

Packers were courteous

no respect for clients implies unfriendly service

His crew was so nice

8. Will Hire Again

6.8/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would highly recommend to anyone

I highly recommend this moving company

would not hire them again due to bad experience

Would 100% recommend this moving company

9. Professionalism

7.11/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

everyone involved was professional

delivered company commented on careless handling by movers

Extremely helpful crew

Juan and his crew did an excellent job

10. Conflict Handling

3.28/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

poor response to insurance claim for damaged furniture

deny everything

damages were somewhat compensated

handled issues quickly and with no grief on our end

11. Precision & Care

5.92/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

packed all goods with great care

furniture and boxes were heavily damaged

Everything was packed so securely

stole items from my move

Customer Insights icon

Customer Insights

Interstate Move Duration: 2 days from 3 reviews

Great Crew Members icon

Great Crew Members

Greg RupertGreg Rupert was professional and a pleasure to work with
Robin McgregorPackers were courteous and very efficient
JuanJuan made it a stress-free experience
Rupert,Heidi,Juanour contacts were easy to speak with, Juan made moving simple
Bill BrockBill's cooperation and assistance were excellent
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A-1 Freeman Moving Group

Location
9619 Kirkton Dr, Houston, TX, 77095
Phone
(281) 940-3643
Link
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