Mule Box is a locally owned and operated moving and portable storage company based in the Dallas-Fort Worth (DFW) Metroplex. They provide convenient and secure portable storage containers known as "Mule Boxes" that can be delivered to customers' doors for moving, storage, or both. The company offers contactless delivery of weather-resistant containers and gives customers the flexibility to pack at their own pace. Mule Box also provides climate-controlled storage facilities if needed. With their innovative Mule-Bot system, they can deliver containers to tight spaces, offering greater maneuverability than many competitors. Mule Box serves Dallas, Fort Worth, and its extended services to Grand Prairie, TX movers.
Mule Box
Fabulous
based on 293+ data points 
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Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Small moving services
- Last-minute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
- Furniture moving services
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Summarized Review of Mule Box
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.45/10
Nationwide Average: 8.44/10
Mule Box is overwhelmingly praised for its excellent service, efficiency, and great value, though there is a minor note of criticism regarding punctuality.
Recent Reviews Mention...
“great pricing and service”
“great work by movers”
“Best service provided”
2. Punctuality
9.35/10
Nationwide Average: 8.07/10
Mule Box has overwhelmingly positive feedback for their timely and efficient service, save for a singular report of being hours late to appointments.
Recent Reviews Mention...
“Delivered on time”
“delivered same day service on a Friday afternoon”
“hours late to every appointment”
3. Affordability
9.7/10
Nationwide Average: 7.69/10
Mule Box is highly praised for its competitive pricing, lack of hidden fees, and consistently being less expensive than competitors, offering the best value in the market.
Recent Reviews Mention...
“great pricing”
“great price”
“better pricing and service than others”
4. Communication
9.6/10
Nationwide Average: 7.53/10
Mule Box is overwhelmingly praised for its exceptional customer service and responsiveness, with almost all reviewers highlighting the quick, professional, and effective communication practices of the owner Steve and his team.
Recent Reviews Mention...
“owner himself returned call within minutes”
“Steve responded in a timely manner”
“great customer service”
5. Stick to Prices
9.09/10
Nationwide Average: 5.99/10
Mule Box consistently meets their promised service charges with no hidden fees or unexpected price changes, demonstrating reliable and transparent pricing practices.
Recent Reviews Mention...
“provided service as promised with no fuss”
“There were no hidden fees”
“no additional charges for date shifts”
6. Speed
8.57/10
Nationwide Average: 8.58/10
Mule Box consistently demonstrates quick service, as indicated by testimonials that highlight fast delivery, pick-up, and overall efficiency.
Recent Reviews Mention...
“box was delivered and picked up very quickly”
“fast”
“Efficiency implies fast service”
7. Friendliness
9.54/10
Nationwide Average: 8.91/10
Mule Box exemplifies exceptional customer service with numerous mentions of their staff, particularly Steve, being kind, professional, and very helpful, fostering a positive and friendly atmosphere.
Recent Reviews Mention...
“they are friendly”
“Found them very helpful”
“Steve was incredible to work with”
8. Will Hire Again
9.53/10
Nationwide Average: 8.18/10
Mule Box garners overwhelmingly positive endorsements, with clients expressing a strong desire to use their services again, highlighted by high recommendations and repeat hiring intentions, marred only by a singular adverse review.
Recent Reviews Mention...
“would definitely hire again”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
8.87/10
Nationwide Average: 8.31/10
Mule Box consistently exhibits a high level of professionalism across most reviews, with the exception of a single incident where a driver was noted for blaming rather than solving an issue.
Recent Reviews Mention...
“driver blamed us instead of solving the issue”
“showed high level of professionalism”
“Steve and his crew were professional”
10. Precision & Care
7.55/10
Nationwide Average: 8.01/10
Mule Box typically ensures the safety and pristine condition of the stored or moved items, despite a rare instance of mishandling.
Recent Reviews Mention...
“they just dropped the container on the street”
“took great care of items”
“Not a single item broken or damaged from transit.”
Great Crew Members
| Steve | Steve was incredible to work with |
| Steve | Steve happily moved the container to where I needed |
| Steve | Steve and his crew were great to work with |
| Steve | Steve answered all questions and ensured a smooth process |
| Steve | Steve and his crew provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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