Move West Moving Company is a family-owned business in El Paso with a strong passion and dedication to move people within the city, throughout Texas, and across America. With over three decades of experience, it has proven expertise in household and commercial relocations. Move West offers specialty moving services such as packing, unpacking, crating, loading, unloading, and transporting large, heavy, and fragile items. This family-owned and operated business goes above and beyond to help you and ensure an efficient and timely move. With a team of respectful and competent movers, Move West turns the usually-stressful moving experience into an enjoyable one.
Move West, Inc. Moving Company
About Move West, Inc. Moving Company
Additional Cities Served: Socorro, Horizon City, Sunland Park, Mesilla
Moving Services
- Professional moving and packing
- Local and long-distance moves within Texas
- Interstate moves throughout the Southwest
- Piano and Organ moving
- Moving Safes up to 2000 pounds
- Moving help in El Paso, for Loading and Unloading rental trucks, trailers and mobile storage containers
- Discounts for back-hauls to El Paso
- No hidden fees for long-distance moves
- Experienced movers
- Call for an estimate and availability
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
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Summarized Review of Move West, Inc. Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move West, Inc. Moving Company receives ample praise for its professionalism, efficiency, and friendly service, though it is not without criticism regarding reliability and customer experience.
Recent Reviews Mention...
“Very professional and quick”
“great service by Julian”
“great job”
2. Punctuality
Nationwide Average: 8.07/10
Move West, Inc. Moving Company has received mixed reviews with a number of customers complaining about significant delays or no-shows, while others commend the movers for being on time and providing updates on their arrival.
Recent Reviews Mention...
“arrive at 10 am instead of earlier”
“call and tell you they are on their way”
“they did not show up or call”
3. Affordability
Nationwide Average: 7.69/10
Move West, Inc. Moving Company is generally perceived as offering reasonable and competitive pricing, though a few customers have expressed concerns about high costs.
Recent Reviews Mention...
“offered a lower rate than another company”
“great price and effort”
“very reasonable pricing”
4. Communication
Nationwide Average: 7.53/10
Move West, Inc. Moving Company receives mixed feedback, with some customers appreciating their responsiveness and clarity, while others express frustration over dismissive attitudes, lack of updates, and poor customer service interactions.
Recent Reviews Mention...
“owner was dismissive of earlier agreements”
“like that they call and communicate”
“they are responsive”
5. Speed
Nationwide Average: 8.58/10
Move West, Inc. Moving Company generally provides fast and efficient service, although there have been a few reports of slow and inefficient moves.
Recent Reviews Mention...
“Very quick move”
“move didn't take long from start to finish”
“move completed very late and inefficiently”
6. Friendliness
Nationwide Average: 8.91/10
Move West, Inc. Moving Company generally receives high praise for having hardworking, polite, and courteous staff, although there were isolated instances of perceived rudeness.
Recent Reviews Mention...
“great experience implies friendliness”
“two men were very nice and worked hard”
“super nice”
7. Will Hire Again
Nationwide Average: 8.18/10
Move West, Inc. Moving Company receives a predominantly positive response with numerous customers expressing high satisfaction and a strong inclination to reuse and recommend their services, although there are a few who explicitly state they would not hire the company again due to negative experiences.
Recent Reviews Mention...
“Very pleased and satisfied”
“would hire Julian again”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Move West, Inc. Moving Company generally receives high praise for its professional, competent, and experienced movers, though there are a notable few instances of unprofessionalism and incompetence reported.
Recent Reviews Mention...
“Very professional”
“Julian was very professional”
“fantastic job”
9. Conflict Handling
Nationwide Average: 4.07/10
Move West, Inc. Moving Company has received mixed feedback but predominantly negative reports of failing to address or adequately resolve customer issues, with a few exceptions where they did make reparations.
Recent Reviews Mention...
“did not show willingness to fix issues”
“Owner agreed to repair but never followed through.”
“paid to have the damage repaired”
10. Precision & Care
Nationwide Average: 8.01/10
Move West, Inc. Moving Company generally receives high praise for their attention to detail and careful handling of possessions, though there are a few reports of mishandling and damage.
Recent Reviews Mention...
“Didn't knock my piano out of tune”
“Tom and Gilbert were careful with belongings”
“didn't break or damage anything”
Customer Insights
Local Move Duration: 4.25 hours from 5 reviews
Great Crew Members
Julian | Julian provided great service |
Tom, Gilbert | they were careful and quick with the move |
Roger | Roger did an awesome job |
MrRogers,Sir | staff deserved praise for hard work and professionalism |
Steve | mentioned specifically as doing an exceptional job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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