Greater Austin Moving & Storage, a family-owned and woman-led company, has been providing high-quality, full-service moving and storage solutions to the Austin area since 2001. Based in Austin, Texas, the company serves various locations including Cedar Park, Leander, Round Rock, West Lake Hills, Bee Cave, Lakeway, Downtown Austin, and Georgetown. If you're seeking movers in Austin, TX, Greater Austin Moving has a range of services to offer such as planning & organizing, packing & unpacking, local moving, long distance moving, commercial moving, safe moving, piano moving, and full-service storage. The company prides itself on offering excellent services at reasonable prices, excellent communication, transparent pricing, and an eco-friendly approach to operations.
Greater Austin Moving & Storage
About Greater Austin Moving & Storage
Additional Cities Served: Cedar Park, Pflugerville, Leander, Taylor, Buda, Lakeway, ManorShow More >
Moving Services
- Planning & Organizing
- Packing & Unpacking
- Local Moving
- Long Distance Moving
- Commercial Moving
- Safe Moving
- Piano Moving
- Full-Service Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Greater Austin Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Greater Austin Moving & Storage is highly praised for their exceptional service, professionalism, and efficiency, often described as providing the best moving experience with great customer satisfaction.
Recent Reviews Mention...
“amazing job by the moving service”
“best move we ever had”
“Tammy and Clint made it the best moving experience”
2. Punctuality
Nationwide Average: 8.07/10
Greater Austin Moving & Storage consistently exemplifies remarkable reliability and promptness, with nearly unanimous praise for being on or ahead of schedule in their service delivery.
Recent Reviews Mention...
“they were on time”
“promptness”
“Showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Greater Austin Moving & Storage generally receives high praise for offering competitive, reasonable, and often lower-than-quoted rates, despite a few accounts of higher-than-expected costs.
Recent Reviews Mention...
“lowest quote of the 3”
“move was almost as expensive as a cross-country move”
“Very competitive pricing”
4. Communication
Nationwide Average: 7.53/10
Greater Austin Moving & Storage is overwhelmingly praised for their responsiveness, proactive communication, and excellent customer service, despite a few isolated incidents of communication failures.
Recent Reviews Mention...
“Horribly bad at communication”
“communicated throughout the entire process”
“customer service always top notch”
5. Stick to Prices
Nationwide Average: 5.99/10
Greater Austin Moving & Storage overwhelmingly maintains transparency and adherence to initial estimates, with customers generally experiencing no surprises or hidden fees.
Recent Reviews Mention...
“The actual move cost was right in line with the estimate.”
“rate they quoted was what I paid”
“Pricing was transparent and fair”
6. Speed
Nationwide Average: 8.58/10
Greater Austin Moving & Storage consistently earns praise for their efficient, fast, and effective moving services, with nearly all feedback highlighting their ability to execute moves quickly, even finishing sooner than quoted times, although there were rare mentions of over-cautious packing and an instance requiring customer assistance.
Recent Reviews Mention...
“very quick and efficient move”
“finished in slightly under the quoted time”
“move was done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Greater Austin Moving & Storage consistently demonstrates exceptional polite, courteous behavior, with nearly all reviews highlighting the company's professional but warm and extremely kind approach to interactions, indicating an overwhelmingly positive sentiment in this category.
Recent Reviews Mention...
“very professional and courteous”
“really great people to be around”
“Ernesto and Josh were incredibly kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Greater Austin Moving & Storage overwhelmingly receives positive feedback, with the vast majority of customers indicating strong intentions to use their services again or recommend them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“will not call when promised”
“will definitely reach out for next move”
“strongly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Greater Austin Moving & Storage is overwhelmingly praised for the professionalism, work ethic, and skill displayed by their movers, despite a few criticisms related to disorganization and handling of damage claims.
Recent Reviews Mention...
“the most professional experience”
“very professional”
“skill of the movers always top notch”
10. Conflict Handling
Nationwide Average: 4.07/10
Greater Austin Moving & Storage generally demonstrates a commendable effort to address and rectify customer issues, though there are notable instances where their response was insufficient or lacking.
Recent Reviews Mention...
“replaced broken glass without any hassle”
“made it right within days after the move”
“asked me to find replacement parts myself”
11. Precision & Care
Nationwide Average: 8.01/10
Greater Austin Moving & Storage has overwhelmingly positive feedback for their attentiveness and meticulous approach to ensuring all belongings are moved without damage or harm, demonstrating their commitment to exceptional service despite a few exceptions.
Recent Reviews Mention...
“careful to prevent any damage”
“moved without a scratch”
“care to detail”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Great Crew Members
| Tammy, Clint | Tammy and Clint were incredible and professional |
| Ernesto, Josh | professional and kind to deal with |
| Tori | Tori managed the complex move exceptionally |
| Josh, Julian, Thane | amazing and professional work deserves praise |
| Tammy | extremely kind and caring, checked on me regularly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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