With Smiley’s Professional Moving Company, you pay for high service quality, not a flashy brand. This family-owned Memphis business is dedicated to providing customers with a pleasant moving experience, honest pricing, and the best value for money. If you’re looking for a moving company that you can trust to give you an unbeatable price for an excellent moving service, this is the one to choose. Smiley’s Professional Moving Company has been servicing the metro area and North Mississippi since 2009. It offers residential and commercial moves, professional packing, and loading and unloading services. Licensed and insured, this moving team is one of the best in the business. Whether you’re moving to a new house, apartment complex, dorm room, office, or storefront, they will make sure your move is as smooth as possible. In need of more moving options? Check the reliable movers in Memphis, TN today and let them take the stress out of moving.
Smiley's Professional Moving Company
About Smiley's Professional Moving Company
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn Lake, West MemphisShow More >
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Moving Services
- Dependable Packing and Moving Services
- Moving
- Loading and Unloading
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Summarized Review of Smiley's Professional Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smiley's Professional Moving Company is highly regarded for its exceptional and professional moving services, with numerous customers commending their efficiency, friendly service, and consistent ability to exceed expectations, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“awesome overall service”
“the smoothest move ever”
“Best Moving Company in town, very professional”
2. Punctuality
Nationwide Average: 8.07/10
Smiley's Professional Moving Company generally receives high praise for timeliness despite a few instances of being late or parking inappropriately.
Recent Reviews Mention...
“they were on time”
“Showed up on time ”
“movers were timely”
3. Affordability
Nationwide Average: 7.69/10
Smiley's Professional Moving Company is frequently praised for its cost efficiency and reasonable pricing, though there are a few criticisms regarding the value offered for their services.
Recent Reviews Mention...
“Their price was just right”
“their affordability is a huge plus”
“three men for less than 200.00 dollars”
4. Communication
Nationwide Average: 7.53/10
Smiley's Professional Moving Company receives mixed feedback; some customers praise the promptness and kindness, especially interactions with Ms. Jackie, while others criticize the company for unprofessionalism, unclear communication, and failure to provide timely updates.
Recent Reviews Mention...
“always so kind when I call with my questions”
“quick to respond”
“communication was not clear or timely”
5. Stick to Prices
Nationwide Average: 5.99/10
Smiley's Professional Moving Company has received mixed feedback with instances of customers facing unexpected charges and a lack of communication about non-refundable deposits, although some customers report being charged as initially quoted.
Recent Reviews Mention...
“was not informed about non-refundable deposit policy”
“was charged as quoted”
“Move cost more than expected”
6. Speed
Nationwide Average: 8.58/10
Smiley's Professional Moving Company is generally perceived as very fast and efficient, although there are a few isolated reports of slow service.
Recent Reviews Mention...
“very fast during the move”
“Moved me and set me up quickly”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Smiley's Professional Moving Company consistently receives praise for their courteous, attentive, and professional demeanor, with customers highlighting their staff's willingness to accommodate needs, their overall polite and positive attitudes, and the exceptional courtesy of individuals like Ms. Jackie, although there are rare instances of perceived unprofessional behavior.
Recent Reviews Mention...
“knowledgeable and organized”
“staff was friendly, kind”
“Austin and his team were excellent”
8. Will Hire Again
Nationwide Average: 8.18/10
Smiley's Professional Moving Company is predominantly recommended by customers who express strong intentions to use their services for future moves and to advise others to do the same, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“highly recommend and would hire again”
“will recommend them to anyone”
“highly recommend Smiley's Professional movers”
9. Professionalism
Nationwide Average: 8.31/10
Smiley's Professional Moving Company generally receives high praise for their professional demeanor, careful handling, and knowledge, though there are isolated complaints reflecting issues with professionalism.
Recent Reviews Mention...
“very professional crew”
“very professional”
“crew were the epitome of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Smiley's Professional Moving Company is perceived as uncooperative and indifferent, with customers feeling that their issues are neither fairly nor professionally addressed, and the owner exhibits a lack of concern for resolving problems.
Recent Reviews Mention...
“did not demonstrate willingness to fix issues”
“felt the situation was not handled fairly or professionally ”
“owner did not care at all”
11. Precision & Care
Nationwide Average: 8.01/10
Smiley's Professional Moving Company generally receives high praise for treating customers' possessions with great attention and care, though there are a few instances of reported damages during moves.
Recent Reviews Mention...
“treated my items like they were their own”
“careful with my things”
“Moved and set up quickly and with great care”
Customer Insights
Cost: $ 594.00 from 4 historical data points
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| Austin | Austin demonstrated great professionalism and expertise |
| Smiley's | named after the company, indicates good service |
| Austin | Austin and his team were excellent |
| Jackie | thanks for always being so kind |
| Jackie | Ms. Jackie was helpful and considerate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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