Website Information: Armstrong Relocation has been in business since 1957, offering professional moving services to the Nashville area. The company is a part of the nationwide Armstrong Relocation group, providing services locally and across the country. Based in Nashville, Armstrong Relocation's service area includes the entire metropolitan area, as well as statewide and nationwide relocations. Their team of experts offer comprehensive moving solutions, including packing, loading, transportation, and storage. Known for their personalized service and attention to detail, Armstrong Relocation distinguishes itself from other Nashville, TN movers with its decades of experience and commitment to customer satisfaction.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: Franklin, Hendersonville, Smyrna, Spring Hill, Gallatin, Brentwood, GermantownShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.76/10
Nationwide Average: 8.44/10
Armstrong Relocation receives mixed reviews, with some customers praising their excellent moving service and professionalism, while others criticize the company for lost and broken furniture, unprofessional conduct, and poor overall experiences.
Recent Reviews Mention...
“Armstrong movers were absolutely amazing!”
“Armstrong was fabulous”
“Lost and broken furniture and no follow-up for repairs”
2. Punctuality
6.42/10
Nationwide Average: 8.07/10
Armstrong Relocation seems to struggle with timing and scheduling, experiencing several significant delays and missed commitments despite a few instances of timely service.
Recent Reviews Mention...
“They were on time.”
“they showed up on time”
“crew showed up several hours late”
3. Affordability
6.11/10
Nationwide Average: 7.69/10
Armstrong Relocation seems to be perceived as highly expensive, with customers paying significant amounts for their services.
Recent Reviews Mention...
“paid over $25K, extremely expensive”
“I paid over $25K for my move”
“price was equal or better than competition”
4. Communication
7.03/10
Nationwide Average: 7.53/10
Armstrong Relocation has received mixed feedback, highlighting both excellent customer service responsiveness and significant issues with lack of communication and unresponsiveness.
Recent Reviews Mention...
“courteous, hardworking and the kindest people indicating good communication.”
“Everyone was friendly, responsive”
“No response from the company for the claim”
5. Stick to Prices
7.18/10
Nationwide Average: 5.99/10
Armstrong Relocation has mixed reviews, with complaints about damage but praise for meeting specific dates without issues.
Recent Reviews Mention...
“provide accurate quotes every time so there are no surprises”
“just got hit with a price increase days before the move”
“everything moved marked as damaged”
6. Speed
5.89/10
Nationwide Average: 8.58/10
Armstrong Relocation generally receives negative feedback for slow service and time management issues, though there is a mention of efficiency in a complex situation.
Recent Reviews Mention...
“They were efficient”
“workers were fast”
“crew tried to negotiate to finish on another day”
7. Friendliness
8.25/10
Nationwide Average: 8.91/10
Armstrong Relocation shows mixed feedback, with some customers experiencing highly professional and friendly service, while others reported negative encounters regarding honesty, customer service, and overall approachability.
Recent Reviews Mention...
“courteous, hardworking and the kindest people.”
“Everyone was friendly”
“staff was professional in their interactions”
8. Will Hire Again
7.41/10
Nationwide Average: 8.18/10
Armstrong Relocation has mixed feedback, with some customers expressing strong loyalty and satisfaction, while a significant number would not consider rehiring or recommending them.
Recent Reviews Mention...
“will highly recommend and hire again.”
“would hire again”
“will have to sue, implying definitely would not hire again”
9. Professionalism
7.05/10
Nationwide Average: 8.31/10
Armstrong Relocation receives mixed feedback, with instances of high professionalism and efficiency on one hand, contrasted with numerous reports of unpreparedness, improper training, lack of proper packing, unprofessional behavior including inattentiveness, and serious incidents such as fire and theft on the other.
Recent Reviews Mention...
“hardworking, and the kindest people shows professionalism.”
“Everyone was professional”
“staff was professional”
10. Conflict Handling
1.96/10
Nationwide Average: 4.07/10
Armstrong Relocation consistently fails to adequately address and resolve customer complaints and issues, including prolonged resolution times, lack of apologies, and insufficient responses from higher management.
Recent Reviews Mention...
“Did not rectify the issue with broken furniture”
“did not try to rectify the stealing issue”
“went above & beyond what they really had to do”
11. Precision & Care
5.96/10
Nationwide Average: 8.01/10
Armstrong Relocation has received mixed reviews but leans more towards negative experiences, with numerous reports of damaged, lost, or stolen items despite a few positive comments on respectful and attentive handling.
Recent Reviews Mention...
“Everything went flawlessly indicating careful handling.”
“They were careful”
“Furniture was broken and not repaired”
Customer Insights
Cost: $ 13000.00 from 5 historical data points
Great Crew Members
| Ken Schmidt, Jan Smith, Todd Scarlett | Thank you for an incredible moving experience. |
| Mickey, Jan, Malik, Mike, Shawn | Mickey gave a great quote, Jan was very thorough, Malik, Mike, and Shawn loaded everything carefully |
| Mike, Tyler, Malik | Mike, Tyler, Malik were excellent in their service. |
| Ray Paley, Jeffrey, Michael, Kinote | very professional and handled heavy items well |
| Aaron, Luke, Sal, David | went above and beyond, very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Armstrong Relocation
100 Armstrong Ct, La Vergne, TN, 37086
(615) 793-9333
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