Junk Galaxy is a top-rated moving company in Knoxville, TN, specializing in fast, affordable, and full-service junk and debris removal throughout Greater Knoxville and East Tennessee. They are committed to exceptional customer service, with professional and polite employees who undergo extensive safety and operational training. Their services include junk removal, cleanouts, furniture and appliance removal and disposal, local moving and delivery, construction debris removal, yard waste removal, and light demolition. Junk Galaxy distinguishes itself with same-day service even on weekends and a strong commitment to environmentally responsible practices, including upcycling, recycling, and community involvement.
Junk Galaxy
#1 Ranked Movers in Knoxville, TN
Moving Services
- Residential junk removal
- Commercial junk removal
- Residential Furniture Removal and Disposal
- Office Furniture Removal and Disposal
- Appliance Removal and Disposal
- Cleanouts (Home, Office, Garage, Warehouse, etc.)
- Estate Cleanouts
- Local Moving & Delivery
- Construction Debris Removal & Disposal
- Hot Tub Removal & Disposal
Awards
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Summarized Review of Junk Galaxy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.87/10
Nationwide Average: 8.44/10
Junk Galaxy consistently demonstrates excellence through their professional, efficient, and highly praised moving services along with exceptional customer support, highlighting their commitment to satisfaction and reliability.
Recent Reviews Mention...
“great work by movers”
“These guys are awesome”
“excellent customer service”
2. Punctuality
9.86/10
Nationwide Average: 8.07/10
Junk Galaxy consistently demonstrates their commitment to being on time, effectively notifying customers in rare instances of delays and often arriving quickly or even ahead of schedule.
Recent Reviews Mention...
“they showed up on time”
“Prompt”
“they arrived quickly”
3. Affordability
9.81/10
Nationwide Average: 7.69/10
Junk Galaxy consistently surpasses expectations with its reasonable, fair, and competitive pricing, making it a highly valued option for customers looking for great value and affordability.
Recent Reviews Mention...
“based on comparison to another company's quote”
“the price was very reasonable”
“the price was under a grand”
4. Communication
9.85/10
Nationwide Average: 7.53/10
Junk Galaxy demonstrates consistently outstanding and responsive interactions, with particular emphasis on Aaron's proactive, courteous, and exceptionally professional approach in dealing with customers.
Recent Reviews Mention...
“They communicated great on the way”
“excellent customer service”
“courteous, easy billing transaction”
5. Stick to Prices
9.41/10
Nationwide Average: 5.99/10
Junk Galaxy consistently adheres to the initial price estimates given to customers, demonstrating reliability and transparency in their pricing practices.
Recent Reviews Mention...
“stuck to the price given in the morning”
“estimated the cost and then it was all gone”
“removed everything in the promised time frame”
6. Speed
9.85/10
Nationwide Average: 8.58/10
Junk Galaxy consistently demonstrates highly efficient and quick service, with many clients praising their ability to complete tasks swiftly and effectively.
Recent Reviews Mention...
“efficient in their work”
“quick and efficient service”
“fast”
7. Friendliness
9.89/10
Nationwide Average: 8.91/10
Junk Galaxy consistently demonstrates exceptional courtesy, respect, and kindness, making interactions pleasant and professional across numerous customer experiences.
Recent Reviews Mention...
“were efficient and super respectful”
“very courteous”
“courteous”
8. Will Hire Again
9.86/10
Nationwide Average: 8.18/10
Junk Galaxy consistently receives praise for their service, incredibly high recommendations, and intentions from customers to engage their services in the future, reflecting a unanimous trust and satisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire them again in a heartbeat”
“highly recommend and will continue to use their services”
9. Professionalism
9.87/10
Nationwide Average: 8.31/10
Junk Galaxy consistently receives acclaim for their efficient, courteous, and professional team, highlighted by their cleanliness, promptness, and exceptional attention to customer satisfaction.
Recent Reviews Mention...
“crew was professional”
“Clean & professional”
“crew have been efficient, professional”
10. Conflict Handling
8.02/10
Nationwide Average: 4.07/10
Junk Galaxy consistently goes above and beyond, even exceeding customer expectations in correcting issues.
Recent Reviews Mention...
“will go above and beyond if needed”
“went above and beyond in helping”
“Went above and beyond what we asked”
11. Precision & Care
9.57/10
Nationwide Average: 8.01/10
Junk Galaxy consistently earns praise for being exceptionally careful and respectful, ensuring no damage to walls, furniture, or belongings, and going above and beyond in delivering meticulous service.
Recent Reviews Mention...
“super respectful of walls etc”
“handled heavy furniture easily”
“didn't leave any dents, scratches or abrasions”
Great Crew Members
| Aaron | Aaron was kind and provided the best customer service |
| Aaron | rescued on short notice, prompt, courteous |
| Aaron, David, Nate | Aaron coordinated well. David and Nate were efficient and helpful |
| Andrew, Brandon | Andrew & Brandon were efficient and careful |
| Aaron | big thank you to Aaron implies great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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