Website Information: Armstrong Relocation is a professional moving company based in Knoxville, serving clients throughout the region. As part of a nationwide network, Armstrong Relocation provides a wide array of services to cater to clients' specific needs. The company's services include household moving, long distance moving, corporate relocation, and office moving, among others. While operating both locally and across the nation, Armstrong Relocation is known for its personalized service, attention to detail, and years of experience in making moving stress-free for its customers.
Armstrong Relocation
based on 276+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Kingsport, Maryville, Oak Ridge, Greeneville, Lenoir City, Jefferson City, KingstonShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.41/10
Nationwide Average: 8.44/10
Armstrong Relocation receives mixed reviews, with some customers praising their professionalism and efficiency, while others criticize the experience as unprofessional, unacceptable, or the worst they've ever had.
Recent Reviews Mention...
“ZERO STARS but had to rate at least 1”
“Very upsetting and unacceptable experience.”
“worst experience ever with any service provider”
2. Punctuality
6.62/10
Nationwide Average: 8.07/10
Armstrong Relocation has received mixed reviews with some customers praising the crew for being on time or early, while others experienced significant delays and missed appointments.
Recent Reviews Mention...
“showed up at 2 pm instead of 8-10 am”
“Early on time”
“called when they were 20 minutes out”
3. Affordability
6.31/10
Nationwide Average: 7.69/10
Armstrong Relocation receives mixed feedback with some customers experiencing over-billing and inefficiencies, while others praise its extremely affordable move plans, cost efficiency, fair pricing, and highly competitive rates.
Recent Reviews Mention...
“over-billed and staff extremely inefficient”
“extremely affordable move plan called SNAP”
“forced to pay double on moving day”
4. Communication
6.65/10
Nationwide Average: 7.53/10
Armstrong Relocation exhibits a polarized performance with instances of customer praise for excellent service and responsiveness, alongside significant complaints about delays, inadequate follow-ups, and poor claims communication.
Recent Reviews Mention...
“limited communication about the delay”
“They called when they were 20 minutes out”
“Returned my calls and answered questions”
5. Stick to Prices
2.68/10
Nationwide Average: 5.99/10
Armstrong Relocation typically fails to meet its initial estimates, often charging customers significantly more than quoted, with the exception of one instance where a binding price was honored.
Recent Reviews Mention...
“Paid $1300 more for full value protection not honored.”
“Armstrong disagreed with overbilling claim”
“had to pay double due to inaccurate estimate”
6. Speed
5.96/10
Nationwide Average: 8.58/10
Armstrong Relocation receives mixed feedback, with some customers experiencing significant delays and inefficiencies, while others commend the team for their professionalism, efficiency, and notably quick moving services.
Recent Reviews Mention...
“packers were extremely slow”
“staff was extremely inefficient, borderline lazy”
“Like pulling teeth to unload one pallet”
7. Friendliness
8.23/10
Nationwide Average: 8.91/10
Armstrong Relocation generally receives high praise for their staff's professionalism, kindness, and patience, although there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“Lead guy doing drugs, girlfriend couldn't lift anything.”
“They were friendly”
“very nice and pleasant people”
8. Will Hire Again
6.33/10
Nationwide Average: 8.18/10
Armstrong Relocation receives strongly polarized feedback, with a number of customers expressing definite intent to use their services again and praise their experience, while a significant fraction of customers are adamant about not hiring the company again due to various negative experiences.
Recent Reviews Mention...
“would not hire them again”
“Would never hire again due to unacceptable experience.”
“would definitely use Armstrong Relocation again”
9. Professionalism
7.21/10
Nationwide Average: 8.31/10
Armstrong Relocation receives mixed reviews, with instances of unprofessional behavior contrasting with numerous accounts of a professional, courteous, and well-organized staff.
Recent Reviews Mention...
“Unprofessional behavior from the lead guy and his girlfriend.”
“were professional”
“careless and poorly-supervised staff”
10. Conflict Handling
3.11/10
Nationwide Average: 4.07/10
Armstrong Relocation has received mixed feedback, with some customers appreciating their responsive gestures while many others felt their efforts at compensation and rectification were unsatisfactory or lacking.
Recent Reviews Mention...
“Unsatisfactory repair attempt and undervalued compensation.”
“helped secure my stuff and avoid additional fees”
“company responded professionally to complaints”
11. Precision & Care
6.33/10
Nationwide Average: 8.01/10
Armstrong Relocation has received mixed feedback, with several customers praising the meticulous and respectful handling of their belongings, while others report damaged furniture and goods, leading to a polarized perception of their care in handling items.
Recent Reviews Mention...
“Damaged like new desk and brand new dresser.”
“furniture broken, gouged, and scratched”
“took great care loading and unloading”
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Doug, Megan | easy to work with, pleasant, very friendly |
| DJ, Goody | DJ and Goody were amazing |
| Doug | Doug kept checking in and was very helpful |
| Jessica | excellent on the phone |
| Earl | phenomenal work during move out and move in. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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