PODS Moving & Storage

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MoversChevron RightSouth CarolinaChevron RightGreenvilleChevron RightPODS Moving & Storage
based on 326+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage, a leader in the moving and storage industry for nearly 25 years, specializes in providing flexible and personalized solutions for customers' moving and storage needs. With over 245 Storage Center locations across the United States and internationally in Canada, Australia, and the United Kingdom, the company offer various container sizes (8-foot, 12-foot, and 16-foot) to accommodate different customers' requirements. For those seeking movers in Greenville, SC, PODS ensures a hassle-free experience by offering additional services like car shipping, moving supplies, and connections to trusted local labor providers. Notable for revolutionizing the concept of portable storage containers, PODS aims to support and cater to the customer's unique needs in moving, storing, and more.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • On-Site Storage
  • Contents Protection
  • Moving and Storage Supplies
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/09/24

USDOT

2079979

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Greenville, SC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

recommend this company and would hire again

everything went even better than expected

Very pricey

awesome job, convenient & would use them again

2. Punctuality

6.07/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

timing and accuracy was spot-on

they were late for both pickup and delivery

PODs were delivered a week late

they showed up on time

3. Affordability

5.34/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

the cost is ridiculous

Very pricey

quoted me an astronomical price

trying to charge double what was expected

4. Communication

5.58/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

customer service was excellent

customer service team does not speak English and are very rude

customer service overall was excellent

aspects of the website are a bit confusing

5. Stick to Prices

3.79/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

initial quote confusion but resolved

did not stick to the original pricing, rebilled credit card

trying to charge double what was expected

added unexpected charges increasing the total cost

6. Friendliness

7.2/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

customer service team are very rude

Lamar and Joe were kind and professional

they are friendly

he said he did not care and then left

7. Will Hire Again

5.8/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend PODS

would not use PODS again

would definitely utilize their services again

Will seek to use another container mover

8. Professionalism

6.4/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

overall very professional, excluding the initial driver incident

very professional

driver showed unprofessional behavior

Very professional

9. Conflict Handling

1.6/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

unwilling to help

Not willing to provide adequate reimbursement

Claim rep was very understanding and provided asked settlement

did not attempt to rectify the situation

10. Precision & Care

4.91/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

contents were in perfect condition

containers were dirty and not well maintained

Items inside POD were damaged

personal items were stored in a clean, dry container

Customer Insights icon

Customer Insights

Cost: $ 3531.00 from 3 historical data points


Interstate Move Duration: 10 days from 4 reviews

Great Crew Members icon

Great Crew Members

Chris Monaldi,Lamar,JoeChris provided excellent service, Lamar and Joe made welcome
ValerieValerie was polite, professional, and helpful with suggestions
VanessaVanessa was helpful and kind
DanielDaniel was very friendly and flexible to deal with.
MikeMike delivered fantastic service, was quick, courteous, and friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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