Jordan River Moving & Storage is a reputable moving company that has been providing relocation services for nearly two decades. Based in the Pacific Northwest, the company has fully licensed and insured offices in Washington, Oregon, and Columbia, SC. Their service area covers local, cross-country and overseas moves for both households and businesses. Their professional team is trained to handle items such as antiques, fine art, and pianos. The company offers a range of services including packing, storage, moving insurance, and certified scale weighing. Their motto is "Where Quality & Integrity Are Priorities," and they strive to provide hassle-free, damage-free moves with on-time arrivals and departures.
Jordan River Moving & Storage
Very Good
based on 461+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Jordan River Moving & Storage
Additional Cities Served: Florence, North Augusta, Lexington, West Columbia, Cayce, Irmo, Forest AcresShow More >
Moving Services
- Local Moves
- Cross Country Moves
- Commercial Moves
- Overseas Moves
- Moving Insurance
- Packaging Services
- Storage
- Certified Scale
Awards
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Summarized Review of Jordan River Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.36/10
Nationwide Average: 8.44/10
Jordan River Moving & Storage is overwhelmingly praised for its professionalism, efficiency, and exceptional moving services, despite a few negative experiences.
Recent Reviews Mention...
“Danielle and the crew were amazing”
“they were working the whole time”
“Awesome service”
2. Punctuality
9.09/10
Nationwide Average: 8.07/10
Jordan River Moving & Storage consistently receives high praise for their on-time arrivals and prompt service, although there have been a couple of instances of dissatisfaction related to timing issues.
Recent Reviews Mention...
“they showed up on time”
“showed up right on time”
“Very punctual”
3. Affordability
8.03/10
Nationwide Average: 7.69/10
Jordan River Moving & Storage generally offers good value with reasonable, budget-friendly pricing, though there has been at least one notable instance of dissatisfaction regarding high charges for small-scale moving services.
Recent Reviews Mention...
“Good prices”
“Prices were very reasonable”
“they were reasonably priced”
4. Communication
7.72/10
Nationwide Average: 7.53/10
Jordan River Moving & Storage generally receives high praise for thorough documentation, clear explanations of the moving process, prompt responsiveness, and excellent customer service, although a few customers experienced issues such as unreturned calls, lack of paperwork, and unsatisfactory resolution to inquiries.
Recent Reviews Mention...
“everything documented thoroughly”
“never returned my calls and inquiries”
“explained the moving process well”
5. Stick to Prices
6.34/10
Nationwide Average: 5.99/10
Jordan River Moving & Storage generally maintains its quotes but has had instances of charging additional fees, although there are numerous instances of no hidden charges and even cases where customers saved money.
Recent Reviews Mention...
“charged me additional monies”
“finished 2 hours early and saved me money”
“No hidden charges”
6. Speed
9.09/10
Nationwide Average: 8.58/10
Jordan River Moving & Storage generally receives high praise for being fast, efficient, and thorough, with only a few instances of reported delays.
Recent Reviews Mention...
“fast and still careful”
“very efficient move”
“They were very quick”
7. Friendliness
9.8/10
Nationwide Average: 8.91/10
Jordan River Moving & Storage consistently receives praise for their extreme courtesy, respectfulness, professionalism, and the pleasant demeanor of their crews, who are noted for going above and beyond while being personable and easy to work with, even in the presence of pets, children, and challenging conditions.
Recent Reviews Mention...
“acted with extreme courtesy”
“all crew members were very nice”
“Very respectful and polite”
8. Will Hire Again
9.22/10
Nationwide Average: 8.18/10
Jordan River Moving & Storage is overwhelmingly recommended by clients for repeat service, with numerous customers expressing high satisfaction and intent to use or recommend their services in the future, despite a few dissenting opinions regarding stress and disappointment.
Recent Reviews Mention...
“would recommend this moving resource to anyone”
“would definitely hire again”
“very happy with the outcome”
9. Professionalism
9.75/10
Nationwide Average: 8.31/10
Jordan River Moving & Storage consistently receives acclaim for their high level of professionalism, attention to detail, respectful behavior, efficient teamwork, and going above and beyond during moves, earning them widespread praise from customers.
Recent Reviews Mention...
“high professionalism from the crew”
“very attentive to detail”
“Professional and no messing around”
10. Conflict Handling
4.88/10
Nationwide Average: 4.07/10
Jordan River Moving & Storage shows inconsistency, with some customers praising their prompt and careful service in resolving issues, while others express dissatisfaction due to a lack of resolution and accountability.
Recent Reviews Mention...
“kept our items for 1 month without damages or issues”
“no resolution after stating someone would look into issues”
“was unable to claim because no paperwork”
11. Precision & Care
9.08/10
Nationwide Average: 8.01/10
Jordan River Moving & Storage receives high praise for wrapping and protecting items meticulously, respecting customers' homes and belongings, and successfully minimizing damage during moves, although there are a few reports of broken and missing items.
Recent Reviews Mention...
“wrapped everything in blankets and were careful”
“handled all items with care”
“did not ruin any floors or walls”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
| Danielle | Danielle and the crew were amazing |
| Chris, Rafa, Heroad, Wilmer, Ramond | the crew was great and efficient |
| Chris, Wilmer, Jean | very attentive to detail and true professionals |
| John, Sarunas, Giedrins | Were professional and punctual during the move |
| Chris, Juan, Wilmer | showed great care and courtesy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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