Bekins Moving Solutions

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MoversChevron RightPennsylvaniaChevron RightAllentownChevron RightBekins Moving Solutions
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About Bekins Moving Solutions

Bekins Moving Solutions is a nationwide business that has been moving families and businesses across state lines since 1936. It has locations all over the country, including Wilkes-Barre, which services Scranton, Stroudsburg, Clarks Summit, and other nearby cities in Pennsylvania. It specializes in all types of moves, whether local or long distance, and offers professional packing and crating services and a wide range of flexible storage options. Part of their service coverage includes serving as movers in Allentown, PA. Bekins Moving Solutions also performs home staging jobs. It will clear all the clutter in your house and store it for safekeeping while you list your property for sale. This company has a team of skilled movers who are thoroughly trained in proper packing, loading, and unloading techniques. They will ensure that your belongings are handled carefully during every step of the relocation process.

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Summarized Review of Bekins Moving Solutions

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.33/10

Nationwide Average: 8.44/10

Comment Dots

Bekins Moving Solutions appears to have a high rate of customer satisfaction with numerous clients praising their professional, efficient, and stress-free moving services, despite a few reports of unprofessionalism and unreliable encounters.

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Recent Reviews Mention...

hardest working guys around

very unprofessional and unreliable

The moving company delivered excellent service.

2. Punctuality

8.1/10

Nationwide Average: 8.07/10

Comment Dots

Bekins Moving Solutions generally receives high praise for being on time and prompt, although a few isolated incidents of delays and poor communication have been noted.

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Recent Reviews Mention...

they were right on time

appreciated their punctuality

arrived on time

3. Communication

4.94/10

Nationwide Average: 7.53/10

Comment Dots

Bekins Moving Solutions has received mixed feedback with instances of responsiveness and professionalism contrasted by numerous reports of ignored calls, inadequate responses, and general difficulty in effective correspondence.

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Recent Reviews Mention...

The company was very responsive in communication.

responsive moving personnel

never received a callback or response to letter

4. Stick to Prices

4.03/10

Nationwide Average: 5.99/10

Comment Dots

Bekins Moving Solutions generally falls short of customers' expectations, with most reporting higher-than-expected final bills, although a rare case indicates the actual cost came in under the quote.

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Recent Reviews Mention...

final bill was $800 above the estimate

ended up owing more than quoted

actual cost was a little under the quote

5. Speed

9.02/10

Nationwide Average: 8.58/10

Comment Dots

Bekins Moving Solutions generally receives high praise for moving quickly and efficiently, with numerous instances of exceeding expectations, albeit a couple of reviews pointed out slower-than-expected service.

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Recent Reviews Mention...

took 11 hours for the move

moving very quickly

moved very quickly

6. Friendliness

9.48/10

Nationwide Average: 8.91/10

Comment Dots

Bekins Moving Solutions is overwhelmingly praised for its courteous, professional, and exceedingly kind moving crew, with only an isolated mention of unprofessional behavior.

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Recent Reviews Mention...

The moving crew was very courteous.

whole team was terrific

very courteous moving personnel

7. Will Hire Again

7.96/10

Nationwide Average: 8.18/10

Comment Dots

Bekins Moving Solutions is overwhelmingly recommended by most customers for repeat service, despite a small fraction expressing strong dissatisfaction and unwillingness to rehire.

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Recent Reviews Mention...

would hire this company again.

would not hire them again

thanks L H Penhale

8. Professionalism

8.73/10

Nationwide Average: 8.31/10

Comment Dots

Bekins Moving Solutions generally boasts a commendable reputation, with the majority of the feedback highlighting their experience, courteousness, and professionalism, although there have been a few notable instances of unprofessional conduct reported.

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Recent Reviews Mention...

The moving crew was very professional.

whole team was terrific

told to help lift stuff, unprofessional behavior

9. Conflict Handling

1.38/10

Nationwide Average: 4.07/10

Comment Dots

Bekins Moving Solutions has consistently shown a lack of effort to address and resolve customer issues, with repeated complaints about poor communication and denial or dismissal of claims, including those regarding stolen items.

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Recent Reviews Mention...

no effort made to rectify the issue

they denied the claim

no effort to resolve issues or communicate post-move

10. Precision & Care

7.62/10

Nationwide Average: 8.01/10

Comment Dots

Bekins Moving Solutions has received mixed feedback, with many customers praising the company for meticulous care and perfect condition of items upon delivery, while a notable minority reported damages, mishandling, and losses, underlining issues in consistency.

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Recent Reviews Mention...

no regard for property, scratched floor and walls

Not one item was lost or damaged during the move.

bed put together wrong and leg lost

Great Crew Members icon

Great Crew Members

L H Penhalehard working and very courteous
Dennis, Troy, Kevinhardworking and professional team made for a great move
Jason, Kevin, Brandongreat to work with
Dennis,Brandon,Kevin,Troythey did an excellent job moving
Jason, Kevin, TroyJason, Kevin and Troy did a wonderful job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bekins Moving Solutions

Location
125 Stewart Rd, Wilkes-Barre, PA, 18706
Phone
(570) 793-2193
Link
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