New Horizon Movers

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MoversChevron RightPennsylvaniaChevron RightAllentownChevron RightNew Horizon Movers
Very Good
based on 1305+ data points
Circle Info

About New Horizon Movers

For many Pennsylvania residents, New Horizon Movers is the best choice for professional home and business moving services. This local Souderton moving company is dedicated to providing excellent customer care, which is why it goes out of its way whenever a customer needs its services. Whether it’s a move within the Greater Philadelphia region or across the state, New Horizon Movers is here for you, backed by more than a decade of experience in the industry. It has highly trained movers and professional drivers operating a large fleet of clean, fully-equipped moving vans. They are ready for small and large-scale moves, always holding themselves to high standards of ethical behavior. Over 70% of New Horizon’s business comes from repeat or referral customers. Clients keep coming back, happy to recommend the company to friends without hesitation. If you're looking for more options, check out the movers in Norristown, PA for a comprehensive list.

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Moving Services

  • Local moving
  • Long-distance moving
  • Cross-country moving
  • International moving
  • Small-scale moving
  • Piano moving
  • Pool table moving
  • Appliance moving
  • Last-minute moving
  • Furniture moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2534429

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Allentown, PA 2024 award
Top 10 Movers in Allentown, PA 2023 award
Top 10 Movers in Allentown, PA 2022 award

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Summarized Review of New Horizon Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.17/10

Nationwide Average: 8.44/10

Comment Dots

New Horizon Movers is frequently praised for their exceptional service and professionalism, with multiple clients expressing satisfaction and a few noting only punctuality as a positive aspect, while others had a negative moving experience with the company.

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Recent Reviews Mention...

great service and on time

great work by movers

only good part was their punctuality

2. Punctuality

9.61/10

Nationwide Average: 8.07/10

Comment Dots

New Horizon Movers consistently demonstrates timeliness and reliability in their arrival and service times, with overwhelmingly positive reviews noting their on-time performance, despite a few rare reports of delays.

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Recent Reviews Mention...

on time

showed up on time

were timely and prompt

3. Affordability

8.02/10

Nationwide Average: 7.69/10

Comment Dots

New Horizon Movers generally receives positive sentiments for offering reasonable and competitive prices, though there are some mentions of dissatisfaction regarding higher than expected final costs and quoting practices.

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Recent Reviews Mention...

she's overprices the jobs

Best rate and so easy to reserve

Charged only for the time they worked

4. Communication

8.01/10

Nationwide Average: 7.53/10

Comment Dots

New Horizon Movers generally receives praise for being responsive, communicative, and providing excellent customer service, though there are a few reports of unprofessionalism and poor communication from some dissatisfied clients.

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Recent Reviews Mention...

blamed me for their mistakes

very unprofessional

responded when others didn't and communicated well

5. Stick to Prices

6.52/10

Nationwide Average: 5.99/10

Comment Dots

New Horizon Movers has shown inconsistency, receiving both praise for honoring estimates and criticism for significantly varying final charges from their initial quotes.

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Recent Reviews Mention...

Charged me only for the time worked

original quote significantly increased

use exactly the same time as they estimated

6. Speed

9.7/10

Nationwide Average: 8.58/10

Comment Dots

New Horizon Movers consistently receives high praise for their quick and efficient service, with reviews highlighting their ability to complete moves rapidly and without wasting time, despite a couple of reports mentioning slower service or a significant delay.

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Recent Reviews Mention...

get work done implies speediness

quickly moved goods to the warehouse

they were calm and speedy

7. Friendliness

9.44/10

Nationwide Average: 8.91/10

Comment Dots

New Horizon Movers generally receives high praise for their polite, professional, and considerate team, despite a few isolated reports of negative behavior.

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Recent Reviews Mention...

crew sat and watched, not friendly

talks and treats her employees with disrespect

very helpful

8. Will Hire Again

8.98/10

Nationwide Average: 8.18/10

Comment Dots

New Horizon Movers generally receives high praise for their service, with a vast majority of customers expressing strong endorsements and intentions to rehire, alongside a few dissatisfied voices not recommending or considering rehiring.

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Recent Reviews Mention...

would not hire again

do not recommend this company

customers are never right with this company

9. Professionalism

9.12/10

Nationwide Average: 8.31/10

Comment Dots

New Horizon Movers generally receives high praise for their integrity, professionalism, and hard work, despite a few isolated complaints of unprofessional behavior.

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Recent Reviews Mention...

unprofessional behavior, truck stuck

very unprofessional

utmost integrity and professionalism

10. Conflict Handling

3.55/10

Nationwide Average: 4.07/10

Comment Dots

New Horizon Movers exhibits a split sentiment with some customers appreciating their problem-solving efforts and flexibility, while a significant number report unresolved issues, lack of compensation for damages, and poor response to customer grievances.

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Recent Reviews Mention...

no offer to repair damage caused

Andreas deals with issues effectively

never saw my money again

11. Precision & Care

9/10

Nationwide Average: 8.01/10

Comment Dots

New Horizon Movers generally receives praise for their meticulous and protective approach to customer possessions, despite a few negative incidents involving property damage.

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Recent Reviews Mention...

huge ruts in the front lawn, crushed rock wall

ruined my leather couch

handled all items with care

Customer Insights icon

Customer Insights

Cost: $ 1770.00 from 3 historical data points


Local Move Duration: 2.75 hours from 14 reviews

Interstate Move Duration: 1 days from 4 reviews

Great Crew Members icon

Great Crew Members

Amalextremely sensitive to personal feelings and rendered top-notch service
Bob, Mannyprovided quick and efficient service in an emergency
BobBob did a good job of packing and wrapping items
Manny, DavidManny and David were timely and professional
David, Bobextremely efficient and kept the place clean
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact New Horizon Movers

Location
113 E Chestnut St, Souderton, PA, 18964
Phone
(215) 956-3800
Link
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