Collegeboxes at U-Haul Moving & Storage of Philadelphia

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Collegeboxes at U-Haul Moving & Storage of Philadelphia
MoversChevron RightPennsylvaniaChevron RightPhiladelphiaChevron RightCollegeboxes at U-Haul Moving & Storage of Philadelphia
based on 203+ data points
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About Collegeboxes at U-Haul Moving & Storage of Philadelphia

Collegeboxes, a division of U-Haul, is a full-service moving and storage company that specifically caters to student needs. Founded at Duke University in 1999 as a student-run business, it now provides services to thousands of students across the country. The company offers in-room pickup and delivery for students needing items shipped or stored, helping reduce campus congestion during move-in and move-out days. With its partnership with U-Haul, Collegeboxes can serve more schools than other companies, providing safe, secure, and nearby storage. They have a commitment to sustainability, offering reusable moving boxes and working to reduce CO2 emissions by minimizing individual vehicle usage. To explore more options for moving services, you can check out the list of other movers in Philadelphia, PA.

Moving Services

  • College Moving
  • Storage Service
  • Student Shipping Service
  • In-room Pickup and Delivery
  • Full-service Storage
  • Shipping Service to Schools
  • Piece-of-mind Moving Day Service
  • Reusable Moving Box Service
  • Sustainability-focused Moving Service
  • Campus Move-in and Move-out Service

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Customer Reviews of Collegeboxes at U-Haul Moving & Storage of Philadelphia

We analyzed and organized the customer reviews of Collegeboxes at U-Haul Moving & Storage of Philadelphia in Philadelphia, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Collegeboxes at U-Haul Moving & Storage of Philadelphia based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

4.45/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

UHAUL's service messed up my move.

Extremely unprofessional service

horrible experience

experience was dreadful

2. Punctuality

4.18/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrives 15 minutes before closing

they did not have a truck available as planned

they failed to have the truck ready as reserved

huge wait time

3. Affordability

5.62/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost me more money

rates seem competitive enough

rates were upped, already too much

forced to pay for a bigger unit

4. Communication

2.92/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Customer Service will BLATANTLY lie.

the owner was extremely rude and unprofessional

terrible customer service during payment issue

do not answer their phones consistently

5. Stick to Prices

2.13/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

transaction errors led to multiple charges

poor planning was the worst thing I've ever seen

did not honor the reservation

will charge for uncaused damage

6. Speed

6.43/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Relatively quick getting the truck

took 5-10 minutes to call the elevator

Speedy service before and after

couldn't drive over 20 MPH

7. Friendliness

4.86/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

owner was extremely rude and unprofessional

staff isn't well trained

salesperson was extremely rude

Javier was knowledgeable and courteous

8. Will Hire Again

3.43/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire UHAUL again.

would definitely not hire again because of owner's rudeness

Not bad

will not hire again due to the payment issue

9. Professionalism

3.54/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

owner was extremely rude and unprofessional

staff isn't well trained

salesperson was rude and unsympathetic

were very efficient and helped with truck features

10. Conflict Handling

1.59/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no effort made to resolve payment issue

no resolution to the issue

would need to charge me $100 for their mistake.

did not rectify damages they caused

11. Precision & Care

4.89/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

were rude and nasty

they will manufacture damage

my things covered in mouse feces

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Collegeboxes at U-Haul Moving & Storage of Philadelphia

Location
Philadelphia, PA, 19107
Phone
(267) 846-2135
Link
Google
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