Broad Street Movers

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Exceptional
based on 3365+ data points
Circle Info

About Broad Street Movers

For over 12 years, Broad Street Movers has been performing residential and commercial moves in the area. As an independently owned and operated moving company, Broad Street Movers strives to make the moving experiences of Philadelphia, PA homeowners and businesses smooth and stress-free. In addition to local relocation services, this company offers long-distance moves anywhere in the country, with express moves to Washington DC and New York City. Whether you're looking for labor-only movers or a full-service experience, Broad Street Movers has a service option that's bound to fit your needs. With over 200 five-star reviews, Broad Street Movers has earned its place among the well-reputed businesses in the area.

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Moving Services

  • Local and Long Distance Moving
  • Packing Services
  • Residential Storage Services
  • Commercial Packing and Moving
  • Commercial Storage Services
  • Corporate Packing and Moving
  • Corporate Storage Services
  • Express Moving Services to New York City and Washington DC
  • Labor only Moving
  • City Relocation Services

Pennsylvania Moving License

Active

Last Checked: 04/13/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2472401

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 3 Movers in Philadelphia, PA 2024 award
#1 Ranked Movers in Philadelphia, PA 2023 award
#1 Ranked Movers in Philadelphia, PA 2022 award
#1 Ranked Movers in Philadelphia, PA 2021 award
#1 Ranked Movers in Philadelphia, PA 2020 award

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Summarized Review of Broad Street Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.55/10

Nationwide Average: 8.44/10

Comment Dots

Broad Street Movers are consistently praised for excellent, professional service, efficient and smooth moves, and friendly staff, making them highly recommended by customers.

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Recent Reviews Mention...

Everything about the move was excellent

fantastic team and highly recommend

phenomenal service and amazing movers

2. Punctuality

9.66/10

Nationwide Average: 8.07/10

Comment Dots

Broad Street Movers consistently demonstrates on-time arrivals, timely services, and good communication about their scheduling, with nearly all reviews highlighting their reliability except for a single instance of a late cancellation notice.

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Recent Reviews Mention...

On-time show-up

The team arrived on time

they were on time

3. Affordability

9.13/10

Nationwide Average: 7.69/10

Comment Dots

Broad Street Movers generally receives high praise for their competitive and reasonable pricing, with many customers feeling they received excellent value for the service provided, despite a few accounts of higher-than-expected costs.

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Recent Reviews Mention...

cost of the move was VERY competitive

Reasonable prices

best price

4. Communication

9.61/10

Nationwide Average: 7.53/10

Comment Dots

Broad Street Movers is overwhelmingly praised for being responsive, communicative, and helpful, though a few isolated grievances mention a lack of upfront information and unaddressed complaints.

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Recent Reviews Mention...

Excellent pre-move communication

kind and communicative throughout

team was responsive and accommodating

5. Stick to Prices

8.98/10

Nationwide Average: 5.99/10

Comment Dots

Broad Street Movers generally earns commendation for their accuracy and reliability, though a few experiences of overcharging are noted.

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Recent Reviews Mention...

came right on the estimate they provided

Seemed very transparent about pricing

estimate was very close

6. Speed

9.6/10

Nationwide Average: 8.58/10

Comment Dots

Broad Street Movers are consistently praised for their quick and efficient service, with isolated complaints regarding slower performance and longer-than-expected move times being the exception rather than the norm.

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Recent Reviews Mention...

quickly moved everything

efficient with the move

Fast, efficient

7. Friendliness

9.81/10

Nationwide Average: 8.91/10

Comment Dots

Broad Street Movers consistently receives praise for their courteous, professional, and genuinely pleasant demeanor, with numerous clients describing the movers as kind, friendly, and enjoyable to work with.

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Recent Reviews Mention...

were efficient, kind

everyone was very friendly

they were kind

8. Will Hire Again

9.52/10

Nationwide Average: 8.18/10

Comment Dots

Broad Street Movers is overwhelmingly recommended by clients who frequently express high satisfaction and a strong intention to use their services in the future, with numerous statements of definitive plans to rehire, recommend, and high appreciation for their moving experience.

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Recent Reviews Mention...

Will definitely use BSM again

would highly recommend

would not hesitate to call again

9. Professionalism

9.62/10

Nationwide Average: 8.31/10

Comment Dots

Broad Street Movers consistently receives high praise for their well-coordinated, expert, and hardworking team, although there are isolated concerns regarding adherence to COVID procedures.

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Recent Reviews Mention...

worked incredibly well together

experts in their field of work

they are professionals

10. Conflict Handling

6.02/10

Nationwide Average: 4.07/10

Comment Dots

Broad Street Movers receives mixed feedback, with several instances of prompt and satisfactory resolution, including immediate reparations and refunds, alongside notable complaints about lack of accountability and inadequate responses to damages.

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Recent Reviews Mention...

sent someone to try and buff out the scratch

helped without complaints

Great about reimbursing for the damaged item

11. Precision & Care

9.2/10

Nationwide Average: 8.01/10

Comment Dots

Broad Street Movers is generally viewed as very cautious and thorough, with numerous instances of careful wrapping and protection of furniture and belongings, although there were a few isolated reports of damage.

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Recent Reviews Mention...

Thoroughness in wrapping/protecting furniture

careful with all of our things

took excellent care of my belongings

Customer Insights icon

Customer Insights

Hourly Minimum: 2 hours from 5 reviews


Local Move Duration: 3 hours from 71 reviews

Interstate Move Duration: 2 days from 5 reviews

Great Crew Members icon

Great Crew Members

ShawnShawn had great energy and solved problems quickly
MichaelMichael from the office ensured a smooth process
Michaelmovers were wonderful
Mikedeserve praise for fantastic work
Walter, ShawnWalter and Shawn were fantastic
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Broad Street Movers

Location
997 N Marshall St, Philadelphia, PA, 19123
Phone
(215) 275-1924
Link
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