Jensen Movers & Storage, Inc., a family-owned and operated company, has been providing moving and storage services in Montgomery County, Bucks County, and the surrounding areas since 1911. With over a century of experience, the company offers a range of services, including packing, crating, and storage. They pride themselves on their personalized attention, customizing services to better meet the individual needs of their clients. Jensen Movers & Storage, Inc. is based in Montgomeryville, Pennsylvania, and caters to both residential and commercial customers. For more local options, check out these movers in Norristown, PA.
Jensen Movers & Storage, Inc

About Jensen Movers & Storage, Inc
Additional Cities Served: Chester, West Chester, Lansdale, Phoenixville, Bloomsburg, Butler, St. MarysShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Packing services
- Storage services
- Buy moving supplies
- Residential moving services
- Commercial moving services
- Last-minute moving services
- Furniture moving services
- Hourly moving services
Pennsylvania Moving License
Active
Last Checked: 04/13/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Jensen Movers & Storage, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jensen Movers & Storage, Inc displays a polarized reputation, with customers providing an almost equal spread of highly positive feedback praising professionalism and successful moves against numerous critical reviews detailing poor experiences, unprofessionalism, and dissatisfaction.
Recent Reviews Mention...
“charged almost double the estimate”
“unprofessional, rude, and entitled behavior.”
“no one moves your home better and more safely”
2. Punctuality
Nationwide Average: 8.07/10
Jensen Movers & Storage, Inc shows a mixed performance with numerous instances of timely service contrasting with several significant delays and missed deadlines.
Recent Reviews Mention...
“delivered on schedule”
“one truck came in May and the other in June 2022”
“showed up a day late with no notification”
3. Affordability
Nationwide Average: 7.69/10
Jensen Movers & Storage, Inc receives a mix of reviews, with numerous complaints about charges significantly exceeding estimates, alongside some praises for coming in under or meeting budget expectations.
Recent Reviews Mention...
“charged almost double the estimate”
“fees increased unexpectedly from the signed estimate”
“estimate was higher than others”
4. Communication
Nationwide Average: 7.53/10
Jensen Movers & Storage, Inc experiences vastly mixed reviews, with some customers praising the responsiveness and helpfulness of the office staff, while a significant number of others describe their experiences with communication as poor, unprofessional, and lacking, leading to stress and dissatisfaction.
Recent Reviews Mention...
“requested a call from senior management for clarity”
“repeated calls and voicemails were ignored”
“making the moving process stressful and most upsetting”
5. Stick to Prices
Nationwide Average: 5.99/10
Jensen Movers & Storage, Inc frequently fails to adhere to their initial estimates, often charging customers significantly more than expected, despite a few instances of meeting or coming in under budget.
Recent Reviews Mention...
“credited only after complaints ”
“price increased unexpectedly from the signed estimate”
“quoted $1950/month, charged $2400/month”
6. Speed
Nationwide Average: 8.58/10
Jensen Movers & Storage, Inc generally provides quick and efficient services, though there are notable instances of significant delays and inefficiencies.
Recent Reviews Mention...
“received a hodge podge in the first shipment”
“job was completed on time”
“quicker than we had expected”
7. Friendliness
Nationwide Average: 8.91/10
Jensen Movers & Storage, Inc has received mixed reviews but the majority reflect positive experiences with their polite, courteous, and friendly staff, although there have been notable instances of unprofessional and rude behavior.
Recent Reviews Mention...
“entitled and rude behavior.”
“they are really nice folk”
“Jensen responded unprofessionally.”
8. Will Hire Again
Nationwide Average: 8.18/10
Jensen Movers & Storage, Inc receives mixed reviews, with a notable division between customers who express strong loyalty and satisfaction, leading them to highly recommend and rehire the company for future needs, and those who express significant dissatisfaction and regret, opting never to use their services again.
Recent Reviews Mention...
“unlikely to hire again without resolution”
“still upset years later”
“would not hire again due to negative experience.”
9. Professionalism
Nationwide Average: 8.31/10
Jensen Movers & Storage, Inc receives mixed feedback, with numerous high praises for professionalism, hardworking and polite teams, but also significant criticism for unprofessional behavior, rudeness, and several operational issues.
Recent Reviews Mention...
“unprofessional and rude behavior.”
“responded unprofessionally to review.”
“they have shown no concern for our situation”
10. Conflict Handling
Nationwide Average: 4.07/10
Jensen Movers & Storage, Inc has overwhelmingly shown a lack of commitment to addressing customer complaints, issues, and damages, with only a few exceptions where they attempted to make amends.
Recent Reviews Mention...
“seeking senior management for issue resolution”
“credited only after complaints”
“denied claim despite damaged items.”
11. Precision & Care
Nationwide Average: 8.01/10
Jensen Movers & Storage, Inc displays inconsistent performance, with numerous reports of exceptional attention and protection contrasting starkly with frequent instances of damage, loss, and carelessness during moves.
Recent Reviews Mention...
“attention to detail that makes all work smoothly”
“not a scratch on items”
“lost stuff, broke stuff”
Customer Insights
Cost: $ 4169.00 from 5 historical data points
Interstate Move Duration: 3 days from 8 reviews
Great Crew Members
Robert, Colin | really nice folk and hard working |
Nick, Demetrius, Auggie, James, Matt | awesome job and made for a smooth and efficient move |
supervisor | supervisor was great despite poor team |
Derek, Devon, Peter | Derek and Devon are the best, and Peter was very helpful |
Jonathan, Slavei, Colton | went out of their way to make sure our stuff got to where it needed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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