Jensen Movers & Storage, Inc

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MoversChevron RightPennsylvaniaChevron RightNorristownChevron RightJensen Movers & Storage, Inc
based on 665+ data points
Circle Info

About Jensen Movers & Storage, Inc

Jensen Movers & Storage, Inc., a family-owned and operated company, has been providing moving and storage services in Montgomery County, Bucks County, and the surrounding areas since 1911. With over a century of experience, the company offers a range of services, including packing, crating, and storage. They pride themselves on their personalized attention, customizing services to better meet the individual needs of their clients. Jensen Movers & Storage, Inc. is based in Montgomeryville, Pennsylvania, and caters to both residential and commercial customers. For more local options, check out these movers in Norristown, PA.

Moving Services

  • Local moving services
  • Long-distance moving services
  • Packing services
  • Storage services
  • Buy moving supplies
  • Residential moving services
  • Commercial moving services
  • Last-minute moving services
  • Furniture moving services
  • Hourly moving services

Pennsylvania Moving License

Active

Last Checked: 04/13/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

113455

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Jensen Movers & Storage, Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.02/10

Nationwide Average: 8.44/10

Comment Dots

Jensen Movers & Storage, Inc displays a polarized reputation, with customers providing an almost equal spread of highly positive feedback praising professionalism and successful moves against numerous critical reviews detailing poor experiences, unprofessionalism, and dissatisfaction.

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Recent Reviews Mention...

charged almost double the estimate

unprofessional, rude, and entitled behavior.

no one moves your home better and more safely

2. Punctuality

5.91/10

Nationwide Average: 8.07/10

Comment Dots

Jensen Movers & Storage, Inc shows a mixed performance with numerous instances of timely service contrasting with several significant delays and missed deadlines.

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Recent Reviews Mention...

delivered on schedule

one truck came in May and the other in June 2022

showed up a day late with no notification

3. Affordability

4.06/10

Nationwide Average: 7.69/10

Comment Dots

Jensen Movers & Storage, Inc receives a mix of reviews, with numerous complaints about charges significantly exceeding estimates, alongside some praises for coming in under or meeting budget expectations.

Reviews Mention icon

Recent Reviews Mention...

charged almost double the estimate

fees increased unexpectedly from the signed estimate

estimate was higher than others

4. Communication

4.17/10

Nationwide Average: 7.53/10

Comment Dots

Jensen Movers & Storage, Inc experiences vastly mixed reviews, with some customers praising the responsiveness and helpfulness of the office staff, while a significant number of others describe their experiences with communication as poor, unprofessional, and lacking, leading to stress and dissatisfaction.

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Recent Reviews Mention...

requested a call from senior management for clarity

repeated calls and voicemails were ignored

making the moving process stressful and most upsetting

5. Stick to Prices

2.9/10

Nationwide Average: 5.99/10

Comment Dots

Jensen Movers & Storage, Inc frequently fails to adhere to their initial estimates, often charging customers significantly more than expected, despite a few instances of meeting or coming in under budget.

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Recent Reviews Mention...

credited only after complaints

price increased unexpectedly from the signed estimate

quoted $1950/month, charged $2400/month

6. Speed

7/10

Nationwide Average: 8.58/10

Comment Dots

Jensen Movers & Storage, Inc generally provides quick and efficient services, though there are notable instances of significant delays and inefficiencies.

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Recent Reviews Mention...

received a hodge podge in the first shipment

job was completed on time

quicker than we had expected

7. Friendliness

7.26/10

Nationwide Average: 8.91/10

Comment Dots

Jensen Movers & Storage, Inc has received mixed reviews but the majority reflect positive experiences with their polite, courteous, and friendly staff, although there have been notable instances of unprofessional and rude behavior.

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Recent Reviews Mention...

entitled and rude behavior.

they are really nice folk

Jensen responded unprofessionally.

8. Will Hire Again

5.19/10

Nationwide Average: 8.18/10

Comment Dots

Jensen Movers & Storage, Inc receives mixed reviews, with a notable division between customers who express strong loyalty and satisfaction, leading them to highly recommend and rehire the company for future needs, and those who express significant dissatisfaction and regret, opting never to use their services again.

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Recent Reviews Mention...

unlikely to hire again without resolution

still upset years later

would not hire again due to negative experience.

9. Professionalism

6.03/10

Nationwide Average: 8.31/10

Comment Dots

Jensen Movers & Storage, Inc receives mixed feedback, with numerous high praises for professionalism, hardworking and polite teams, but also significant criticism for unprofessional behavior, rudeness, and several operational issues.

Reviews Mention icon

Recent Reviews Mention...

unprofessional and rude behavior.

responded unprofessionally to review.

they have shown no concern for our situation

10. Conflict Handling

1.87/10

Nationwide Average: 4.07/10

Comment Dots

Jensen Movers & Storage, Inc has overwhelmingly shown a lack of commitment to addressing customer complaints, issues, and damages, with only a few exceptions where they attempted to make amends.

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Recent Reviews Mention...

seeking senior management for issue resolution

credited only after complaints

denied claim despite damaged items.

11. Precision & Care

5.28/10

Nationwide Average: 8.01/10

Comment Dots

Jensen Movers & Storage, Inc displays inconsistent performance, with numerous reports of exceptional attention and protection contrasting starkly with frequent instances of damage, loss, and carelessness during moves.

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Recent Reviews Mention...

attention to detail that makes all work smoothly

not a scratch on items

lost stuff, broke stuff

Customer Insights icon

Customer Insights

Cost: $ 4169.00 from 5 historical data points


Interstate Move Duration: 3 days from 8 reviews

Great Crew Members icon

Great Crew Members

Robert, Colinreally nice folk and hard working
Nick, Demetrius, Auggie, James, Mattawesome job and made for a smooth and efficient move
supervisorsupervisor was great despite poor team
Derek, Devon, PeterDerek and Devon are the best, and Peter was very helpful
Jonathan, Slavei, Coltonwent out of their way to make sure our stuff got to where it needed
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Jensen Movers & Storage, Inc

Location
161 Commerce Dr, Montgomeryville, PA, 18936
Phone
(215) 997-8200
Link
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