PODS Moving & Storage

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MoversChevron RightPennsylvaniaChevron RightPittsburghChevron RightPODS Moving & Storage
based on 229+ data points
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About PODS Moving & Storage

PODS Moving & Storage has provided affordable storage containers for residential and commercial customers since 1998. It is a nationwide company with operations across the United States, so it can help you whether you’re moving across town or across the country. PODS will bring your container to you wherever you may be. You can pack and load it on your own or hire local experts to do the heavy lifting for you. For those who may be seeking various moving companies, Plum, PA moving services can be a good resource to check. PODS will then pick up the container once you’re done. The company can store it in one of its secure facilities or take it straight to your new home. You can leave all the driving to PODS. This team will get you where you need to go, quickly and safely. And if your plans change, no problem – PODS makes it easy to reschedule your pick-up or delivery dates. PODS has a service center in Leetsdale, PA, offering full, personalized support.

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Pittsburgh, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.04/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

perfect choice

It was just OK

great service by movers

unprofessional and condescending company

2. Punctuality

6.25/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were planning to deliver the next day

quick and timely

showed up 3 hours before delivery time

delivery driver dropped off POD incorrectly

3. Affordability

7.36/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

reasonable price

most expensive

Cost and convenience cannot be matched

very reasonable price

4. Communication

6.73/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

had to call to sort out payment issue

representatives were very helpful on the phone

was lied to by customer service

Can't get anyone on the phone, wait up to an hour

5. Stick to Prices

4.89/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

quoted $2000 but asked for more upfront

was not honest about rental extension charges

charges were not clear

charged anyhow on top of what paid

6. Speed

8.52/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quick service

fast pick up

efficient

7. Friendliness

8.61/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Very nice guys during pod drop-off

they are friendly

friendly service from Andrew

staff was very friendly

8. Will Hire Again

7.37/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

It was just OK

would hire again

unprofessional and condescending company

9. Professionalism

8.01/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional and condescending company

Tony and Mike demonstrated professionalism.

Andrew was professional

driver and customer service were unprofessional

10. Conflict Handling

1.39/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not attempt to rectify the misplacement issue

runaround for weeks, no resolution provided

still waiting to be contacted about incident

Company refused to rectify their delivery mistake

11. Precision & Care

7.25/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

items were undamaged but incurred extra costs due to misplacement

most careless customer team company

furniture was in perfect condition after storage

items arrived without any issues or breakage

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Great Crew Members

AndrewAndrew provided excellent customer service, was professional
Rosie,Tony,Mike LockardRosie was helpful, Tony and Mike showed professionalism and care.
Mike LockardMike managed an extremely tight driveway brilliantly
AndrewAndrew handled everything perfect, very professional
Driversfantastic job by drivers
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
410 Riverport Dr Bldg 420, Leetsdale, PA, 15056
Phone
(877) 770-7637
Link
Google
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