Matheson Transfer Co., based in Northeastern Pennsylvania, has been in the moving and storage industry for over 70 years. As an authorized North American Van Lines agent, they offer household relocation, commercial services, and storage solutions for residential, commercial, and industrial clients within their service area. Serving as one of the dependable movers in Scranton, PA, they are licensed, bonded, and fully insured. They provide services like full-service packing and unpacking, handling fragile items, and storage options. Known for their customer-focused approach, Matheson Transfer aims to provide a stress-free experience, with all employees fully trained, uniformed, and background-checked.
Matheson Transfer Moving
based on 233+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Matheson Transfer Moving
Additional Cities Served: Wilkes-Barre, Hazleton, Bloomsburg, Pottsville, Dunmore, Kingston, WyomissingShow More >
Moving Services
- Household relocation
- Commercial services
- Storage solutions
- Equipment moving
- Full-service packing and unpacking
- Fragile item handling
- Temporary or long-term storage
- Office move
- Computers, printers, and IT equipment relocation
- Desk, workstation, and office furniture moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Matheson Transfer Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.33/10
Nationwide Average: 8.44/10
Matheson Transfer Moving receives a mix of sentiment ranging from high praise for their service, professionalism, and efficiency to sharp criticism over issues such as damaged goods, extra charges, and poor experiences.
Recent Reviews Mention...
“gave one star because company is liars and thieves”
“I am very satisfied with their service”
“received outstanding service”
2. Punctuality
7.47/10
Nationwide Average: 8.07/10
Matheson Transfer Moving generally receives praise for timely arrivals and responses, although there are a few notable instances of delays and lateness that detract from their overall reputation.
Recent Reviews Mention...
“They found a way to help me quickly”
“responded to an urgent situation promptly”
“they were prompt”
3. Affordability
6.68/10
Nationwide Average: 7.69/10
Matheson Transfer Moving receives mixed feedback, with several customers finding their services reasonably priced and economical, while others have had negative experiences with poor service and issues regarding quote accuracy and charges.
Recent Reviews Mention...
“quoted $18k but received poor service”
“quote was very reasonable”
“very economical pricing”
4. Communication
5.43/10
Nationwide Average: 7.53/10
Matheson Transfer Moving seems to have mixed reviews with instances of exceptional customer service and responsiveness from certain representatives like Neil and Lisa, contrasted by frequent complaints about overall poor service, difficulty in reaching the company, and rudeness from other staff members.
Recent Reviews Mention...
“worst place to get anyone on the phone”
“unable to reach the company via the listed number.”
“LIZ provided horrendous customer service.”
5. Stick to Prices
2.74/10
Nationwide Average: 5.99/10
Matheson Transfer Moving frequently fails to honor their initial estimates, often resulting in unexpected charges and customer dissatisfaction.
Recent Reviews Mention...
“not wrapped or packaged as promised”
“Unaware of extra fee and hourly charge until needed access.”
“Did not stick to the quoted prices”
6. Speed
7.82/10
Nationwide Average: 8.58/10
Matheson Transfer Moving generally provides swift and efficient service, though there have been instances of inefficiency and delays.
Recent Reviews Mention...
“Furniture moved swiftly”
“Donnie and Hank moved my furniture swiftly”
“did it quickly and efficiently”
7. Friendliness
7.77/10
Nationwide Average: 8.91/10
Matheson Transfer Moving generally provides a pleasant and amiable experience, with a majority of interactions being described as helpful, respectful, and enjoyable, despite a few instances of rudeness reported by customers.
Recent Reviews Mention...
“tried to make me sign off on damaged goods”
“LIZ was extremely rude during service interaction.”
“Neil, Donnie, and Hank were helpful in a stressful situation”
8. Will Hire Again
6.54/10
Nationwide Average: 8.18/10
Matheson Transfer Moving receives mixed feedback, with a substantial number of highly satisfied repeat customers and recommendations balanced by several customers expressing strong dissatisfaction and an unwillingness to use or recommend their services in the future.
Recent Reviews Mention...
“would not want to give even one star”
“do NOT recommend this company.”
“Will definitely use their services again”
9. Professionalism
7.7/10
Nationwide Average: 8.31/10
Matheson Transfer Moving generally receives high praise for their skilled, efficient, and professional conduct during moves, despite a few reports of unprofessionalism and mishandling.
Recent Reviews Mention...
“implied crew was unprofessional in handling items”
“Crew moved my furniture professionally”
“Donnie and Hank were professional in executing the move”
10. Conflict Handling
3.39/10
Nationwide Average: 4.07/10
Matheson Transfer Moving has received mixed feedback, with some customers appreciating exceptional service and quick issue resolution, while many others report a lack of effort to address damages, lost items, and concerns, reflecting a generally inconsistent experience in their problem-solving approach.
Recent Reviews Mention...
“received a check for $210 for damages instead of proper resolution”
“no refund for broken items”
“Absence of effort to address concerns or rectify misinformation.”
11. Precision & Care
6.69/10
Nationwide Average: 8.01/10
Matheson Transfer Moving has received varied feedback, with instances of broken and damaged possessions contrasting with numerous customers praising their careful approach and meticulous packing.
Recent Reviews Mention...
“furniture and artwork arrived broken and filthy”
“many items were broken”
“Items and home were damaged”
Great Crew Members
| Neil, Donnie, Hank | Neil was courteous, Donnie and Hank moved professionally |
| Neil, Donnie, Hank | all provided exceptional service and support during the move |
| Doug, John, Greg | hard working, prompt, and a pleasure to work with |
| Lisa | handled everything |
| Matheson | deserved praise for performance under tough conditions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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