Cross Town Movers is a professional moving company that serves Medford, Southern Oregon, and the surrounding areas. It’s a full-service mover that provides solutions for every moving need whether you’re relocating locally, long-distance, or interstate. Cross Town Movers has eight locations that offer the same quality service no matter where you are in Southern Oregon. It provides professional packing services, moving supplies, truck rentals, mobile storage, and self-storage solutions. If you're looking for other options, you might want to consider checking for movers in Medford, OR as well. With Cross Town Movers, you have lots of flexibility and convenient options for tackling your relocation no matter how far you’re going. And as an agent of Bekins Van Lines, it’s part of a nationwide network of professionals that can get you moved anywhere in the world safely and efficiently.
Cross Town Movers
Ranked Top 10 Best Movers in Klamath Falls, OR
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cross Town Movers
Additional Cities Served: Central Point, Medford, Cave Junction
Moving Services
- Local Moves
- Statewide Moves
- Interstate Moves
- Office Moves
- Packing Service
- Loading Service
- In-House Moves
- Self-Storage (Eugene and Medford locations)
- Mobile-Storage (Eugene)
- Moving Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cross Town Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cross Town Movers generally receives praise for their moving services, with numerous clients reporting excellent, efficient, and professional experiences, despite a few reports of dissatisfaction and negative incidents.
Recent Reviews Mention...
“would not trust these movers”
“did a fabulous job”
“these folks were just beyond awful”
2. Punctuality
Nationwide Average: 8.07/10
Cross Town Movers generally receives high praise for being on time and keeping to the schedule, though there are notable exceptions where they have been criticized for significant tardiness and poor communication regarding delays.
Recent Reviews Mention...
“helped in a timely manner”
“on time”
“polite, punctual and clean”
3. Affordability
Nationwide Average: 7.69/10
Cross Town Movers is generally perceived as offering reasonable and competitive pricing, though there are a few notable concerns about significant discrepancies between the initial quotes and the final bills.
Recent Reviews Mention...
“it was so affordable”
“bill was $6,456.22, 3 times the original quote”
“price was great, good value”
4. Communication
Nationwide Average: 7.53/10
Cross Town Movers has received mixed feedback, with complaints about poor responsiveness and denied claims contrasting with praise for great customer service and proactive, detailed updates from the staff.
Recent Reviews Mention...
“they denied our claim for breakage”
“great customer service”
“did such a good job communicating”
5. Stick to Prices
Nationwide Average: 5.99/10
Cross Town Movers has received mixed feedback, with some customers praising their transparency and accuracy in final billing and others expressing dissatisfaction due to overcharging and discrepancies compared to original quotes.
Recent Reviews Mention...
“denied claim even with full replacement insurance”
“denied insurance claim for breakage”
“incorrect quote and issues with the billing adjustment”
6. Speed
Nationwide Average: 8.58/10
Cross Town Movers generally receives high praise for their efficiency and quick execution of moves, though there are a few instances of significant delays and dissatisfaction.
Recent Reviews Mention...
“worked efficiently to get the job done”
“filled our POD quickly”
“moving was done by the time I got off work”
7. Friendliness
Nationwide Average: 8.91/10
Cross Town Movers is consistently described as being exceptionally personable, courteous, and professional, with the majority of feedback highlighting the positive and friendly nature of the staff, despite a couple of negative remarks.
Recent Reviews Mention...
“very friendly”
“Matt and Josh were personable and pleasant”
“came to the rescue and helped”
8. Will Hire Again
Nationwide Average: 8.18/10
Cross Town Movers receives emphatic endorsements from numerous customers who express high satisfaction and a strong likelihood of repeat business, though a minor segment of clients report negative experiences that would prevent them from rehiring the company.
Recent Reviews Mention...
“would not trust these movers”
“would hire again”
“absolute worst we've ever been treated”
9. Professionalism
Nationwide Average: 8.31/10
Cross Town Movers generally receives high praise for their professional, polite, and efficient service, although there are a few reports of unprofessionalism.
Recent Reviews Mention...
“crew had apparently never packed anyone before”
“they were professional and outstanding at their jobs”
“pleased with the professionalism of the crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Cross Town Movers displays mixed performance, with multiple negative experiences regarding a lack of responsibility and slow or inadequate resolutions, counterbalanced by instances of management taking steps to ensure customer satisfaction through reimbursements and adjustments.
Recent Reviews Mention...
“they never offered to cover the cancellation fee”
“took almost a year to settle claims through arbitration”
“denied responsibility for damage”
11. Precision & Care
Nationwide Average: 8.01/10
Cross Town Movers shows mixed experiences with some customers expressing grievances over damaged or lost items, while a significant number praise the company for being attentive and careful, moving belongings without damage and with great consideration.
Recent Reviews Mention...
“couch was broken despite warnings”
“crew broke just a ton of stuff”
“took good care of my belongings”
Customer Insights
Cost: $ 2707.00 from 6 historical data points
Local Move Duration: 3.75 hours from 16 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Austin, John, Virgil | managed well around all the pets |
| Austin, John | Austin and John deserve praise for their efficiency and care |
| James, Dylan | did a fantastic job getting our POD filled |
| Matt, Josh | they were efficient, patient, pleasant, and professional |
| John, Austin | helped my partner and were timely |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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