Emerald Moving claims the title of the most sophisticated full-service moving solution in the Willamette Valley. Since 1999, Emerald Moving and Storage has served both commercial and residential customers with moving, storage, and office relocation options. Whether you need to load or unload a rental truck, need full-service packing and supplies, or require transportation of heavy objects such as safes, spas, or pianos, Emerald Moving can handle your relocation needs. These movers serving Salem, OR, are more than just movers – they are moving consultants who will work with you on every level. They will plan your new space, conduct furniture inventory, arrange pre-move meetings, and more.
Emerald Moving
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Emerald Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.84/10
Nationwide Average: 8.44/10
Emerald Moving appears to receive predominantly high praise for their fast, efficient, and professional moving services, though there are a few reports of overcharging and damaged items.
Recent Reviews Mention...
“fast, efficient, and skilled workers”
“Lied and overcharged 50% more than the estimate.”
“great work by loaders”
2. Punctuality
8.85/10
Nationwide Average: 8.07/10
Emerald Moving generally exhibits a high degree of promptness, consistently arriving on time, with several mentions of being early, though they have had a few instances of significant tardiness and missed appointments.
Recent Reviews Mention...
“arrived exactly on time”
“they arrived seven hours late”
“They showed up on time”
3. Affordability
8.57/10
Nationwide Average: 7.69/10
Emerald Moving is largely perceived as offering competitive and fair rates, providing good value and efficiency for the cost, despite a few instances of customers feeling overcharged or experiencing price increases.
Recent Reviews Mention...
“cost less than I expected”
“Charged me 50% more than the estimate.”
“The hourly rate was competitive and fair”
4. Communication
6.98/10
Nationwide Average: 7.53/10
Emerald Moving seems to have mixed experiences where numerous customers praise the friendliness, professionalism, and responsiveness of staff like Sandy, but others express frustration with poor responsiveness, miscommunication, and unhelpful service from management and receptionists.
Recent Reviews Mention...
“Nothing they will do about my issue.”
“lack of realistic information from dispatcher”
“company is yet to communicate scheduling details”
5. Stick to Prices
7.19/10
Nationwide Average: 5.99/10
Emerald Moving generally adheres to their estimates with many customers appreciating their accuracy and no hidden fees, although there are noted instances of dissatisfaction regarding price changes and overcharging.
Recent Reviews Mention...
“Insisted on a higher price than quoted.”
“No hidden fees, cost broken down before start”
“did not stick to original prices”
6. Speed
9.52/10
Nationwide Average: 8.58/10
Emerald Moving is consistently praised for their efficiency and quickness in completing jobs, with numerous clients highlighting their ability to move items rapidly and the company's knack for executing stress-free, timely moves, despite a rare complaint about late delivery.
Recent Reviews Mention...
“office loaded and moved in three hours”
“finished job in two hours once on site”
“Loaded and unloaded in under 5 hours”
7. Friendliness
9.58/10
Nationwide Average: 8.91/10
Emerald Moving consistently receives praise for their kind and professional staff, highlighting their cheerful demeanor, respectfulness, and ability to make the moving experience pleasant, despite a couple of reports of unprofessional behavior.
Recent Reviews Mention...
“kind, respectful, and friendly”
“Service was friendly”
“they were smiling laughing and enjoying their work”
8. Will Hire Again
8.59/10
Nationwide Average: 8.18/10
Emerald Moving demonstrates a generally high level of customer satisfaction with repeat business and recommendations, despite a few instances of strong dissatisfaction.
Recent Reviews Mention...
“well worth having Emerald help me out, again”
“Do not do business with these lying cheats.”
“wouldn't want to endure this experience again”
9. Professionalism
8.57/10
Nationwide Average: 8.31/10
Emerald Moving receives generally high praise for a professional, friendly, and efficient team, despite a few instances of reported unprofessional behavior and management issues.
Recent Reviews Mention...
“crew worked hard, management was problematic”
“unprofessional and unacceptable parking choice”
“all friendly and professional”
10. Conflict Handling
4.01/10
Nationwide Average: 4.07/10
Emerald Moving shows inconsistency, with several customers reporting prompt resolutions and adaptability to problems, while others express frustration over unaddressed issues and refused responsibility.
Recent Reviews Mention...
“There is nothing they will do about it.”
“swiftly issued a refund for the overcharge”
“very adaptable when it came to an obstacle”
11. Precision & Care
8.59/10
Nationwide Average: 8.01/10
Emerald Moving generally receives high praise for their meticulous and cautious handling of belongings, including delicate items like pianos, although there are a few instances of reported damage and carelessness.
Recent Reviews Mention...
“Nothing was broken during the move”
“courteous, prompt, thorough, and careful”
“furniture was handled with care”
Customer Insights
Local Move Duration: 4 hours from 9 reviews
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
| Scott, Matt | both kind, respectful, and friendly |
| Sawyer, David, Zac | awesome during the move |
| Scott | Scott and his team know exactly what to do with my piano |
| John | John was very apologetic and resolved the overcharge |
| Sandy, David, Sawyer | quality people, very helpful, did all the hard work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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