West Chester-based Planes Moving & Storage started in Cincinnati in 1921 and has never wavered in its commitment to providing expert moving and storage solutions to residential and commercial property owners. Since its humble beginnings, it has expanded to four more locations, offering relocation services to anywhere worldwide. Constantly adapting to modern technology, this family-owned business has cutting-edge tools and trucks to handle all sizes of furniture and equipment. From offering customized moving plans and packing services to facilitating employee, military, and government relocations, Planes Moving & Storage gives you the peace of mind you deserve from start to finish.
Planes Moving & Storage
Very Good
based on 3482+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Planes Moving & Storage
Additional Cities Served: Dayton, Hamilton, Middletown, Beavercreek, Fairfield, Mason, XeniaShow More >
Moving Services
- Household Moving
- Business Solutions
- International Moving
- Specialty Items (such as cars and pets)
- Cheap
- Local
- Long-distance
- Small
- Last-minute
- Furniture
Ohio Moving License
Active
Last Checked: 02/25/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Planes Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.3/10
Nationwide Average: 8.44/10
Planes Moving & Storage consistently receives high praise for facilitating easy, smooth, and professional moving experiences, though a few customers reported instances of dissatisfaction and service inconsistency.
Recent Reviews Mention...
“recommend them highly”
“provided great service”
“made moving across country easy”
2. Punctuality
9.23/10
Nationwide Average: 8.07/10
Planes Moving & Storage consistently receives high praise for timely arrivals and demonstrating promptness across various moving engagements, with only a few isolated instances of tardiness.
Recent Reviews Mention...
“everyone was punctual”
“arrived in a timely manner at both houses”
“Prompt at both ends of the move”
3. Affordability
7.32/10
Nationwide Average: 7.69/10
Planes Moving & Storage generally receives positive feedback for their reasonable and competitive pricing, though there are some inconsistencies and complaints about higher-than-expected costs.
Recent Reviews Mention...
“most reasonably priced”
“rates quoted were reasonable”
“Kind of expensive but competitive”
4. Communication
8.58/10
Nationwide Average: 7.53/10
Planes Moving & Storage generally receives high praise for their responsiveness and clear communication with customers, though there are some isolated reports of communication issues.
Recent Reviews Mention...
“everyone was communicative”
“great communication from the first call”
“team was responsive”
5. Stick to Prices
6.6/10
Nationwide Average: 5.99/10
Planes Moving & Storage generally receives praise for providing accurate estimates and honoring them, though a notable number of grievances highlight instances of unexpected charges and billing disputes.
Recent Reviews Mention...
“supported by the great service”
“cost held as told”
“Cost was very close to the estimate”
6. Speed
9.46/10
Nationwide Average: 8.58/10
Planes Moving & Storage generally receives high praise for their quick, efficient service, though there are a small number of instances where their speed was critiqued negatively.
Recent Reviews Mention...
“The crew didn’t waste time”
“were done early”
“Quick and efficient”
7. Friendliness
9.75/10
Nationwide Average: 8.91/10
Planes Moving & Storage consistently receives praise for their pleasant, courteous, and personable team, with only isolated reports of less favorable behavior.
Recent Reviews Mention...
“would tip the technicians each a benjamin”
“were pleasant and easy to work with”
“Joye and his team were friendly, nice”
8. Will Hire Again
9.15/10
Nationwide Average: 8.18/10
Planes Moving & Storage consistently earns strong recommendations and repeat business, with numerous customers expressing a desire to use their services again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again because of great service”
“would absolutely recommend and use again”
“recommend them highly and would hire again”
9. Professionalism
9.34/10
Nationwide Average: 8.31/10
Planes Moving & Storage consistently receives praise for its professional, efficient, and hardworking team, although there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“everyone was professional”
“everyone was professional”
“technicians were professional enough to deserve a good tip”
10. Conflict Handling
4.2/10
Nationwide Average: 4.07/10
Planes Moving & Storage exhibits inconsistent behaviors, with some customers praising their problem-solving and compensation efforts, while others experience refusal to accept liability and lack of resolution or communication.
Recent Reviews Mention...
“they're refusing to cover damages”
“waived my storage fees and ensured I got my stuff back”
“They took responsibility and paid for repairs”
11. Precision & Care
8.52/10
Nationwide Average: 8.01/10
Planes Moving & Storage has received high praise for their careful and respectful treatment of clients' possessions, with numerous reports of meticulously wrapped furniture and possessions, despite a few instances of damages and concerns reported by some customers.
Recent Reviews Mention...
“no nicks on walls or furniture”
“My furniture was wrapped with care”
“very careful with my possessions”
Customer Insights
Cost: $ 12948.00 from 3 historical data points
Local Move Duration: 4.5 hours from 10 reviews
Interstate Move Duration: 3 days from 13 reviews
Great Crew Members
| Joye | packed all our kitchen and saved us time |
| Nick Meyer,Kyra | Nick was personable, Kyra was helpful |
| Randy, Debbie, Enoch, Jaylan, Marqeese | All were 5 star professionals |
| Joe, Andy, Mark | Joe led well, Andy and Mark were great helpers |
| Randy, Debbie, Gary | Randy gave a good estimate, Debbie coordinated well, Gary was a great mover |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Planes Moving & Storage
9823 Cincinnati Dayton Rd, West Chester Township, OH, 45069
(513) 759-6000
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Additional Resources
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