Krupp Moving & Storage

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MoversChevron RightOhioChevron RightLorainChevron RightKrupp Moving & Storage
Good
based on 492+ data points
Circle Info

About Krupp Moving & Storage

You can relocate to Akron, Canton, or beyond with Krupp Moving. Krupp has cemented its business as top Akron & Canton movers over the past 15 years with reliable and trustworthy moving services. These Ohio movers have served over 12,000 customers with a low 2% claims rate and an outstanding 96% referral rate. These experienced movers can give you peace of mind while they securely pack your home and protect your precious belongings. Krupp Moving & Storage provides local, long-distance, commercial and senior moving services in Akron, OH. Krupp can also assist with storage and packing. Whatever your needs may be, these professional movers will customize your relocation experience to suit your needs.

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Moving Services

  • Local Moving
  • Long Distance Moving
  • Senior Moving
  • Commercial Moving
  • Storage
  • Packing
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2091898

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Lorain, OH 2024 award
Top 10 Movers in Lorain, OH 2023 award
Top 3 Movers in Lorain, OH 2022 award
Top 3 Movers in Lorain, OH 2021 award
Top 10 Movers in Lorain, OH 2020 award

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Summarized Review of Krupp Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.21/10

Nationwide Average: 8.44/10

Comment Dots

Krupp Moving & Storage is frequently praised for amazing and professional service with a multitude of customers reporting exceptionally high satisfaction, although a few instances of dissatisfaction have been noted.

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Recent Reviews Mention...

Amazing service received

Jeremy & Corbin were awesome, making it go smoothly

they were quick, professional, and friendly

2. Punctuality

8.67/10

Nationwide Average: 8.07/10

Comment Dots

Krupp Moving & Storage is generally perceived as reliable and prompt, with customers frequently noting on-time arrivals and an adherence to schedules, despite a few instances of delays and scheduling challenges.

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Recent Reviews Mention...

showed up on time

they were professionals, as well as on time

They were timely

3. Affordability

6.83/10

Nationwide Average: 7.69/10

Comment Dots

Krupp Moving & Storage generally provides excellent value for their services with transparent pricing, though there are some concerns about high costs and upselling.

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Recent Reviews Mention...

move cost about $10,000 and upselling during move

certainly are not overpriced

expressed it was worth every penny

4. Communication

7.64/10

Nationwide Average: 7.53/10

Comment Dots

Krupp Moving & Storage generally receives praise for proactive, courteous, and responsive interactions, though a few customers have reported unfulfilled promises and unresponsiveness to issues.

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Recent Reviews Mention...

asked for direction when necessary

treated me with so much kindness

promised services were not provided after deposit was given

5. Stick to Prices

6.27/10

Nationwide Average: 5.99/10

Comment Dots

Krupp Moving & Storage generally maintains the accuracy of their initial quotes with a few instances of deviation and additional costs, leading to mixed customer experiences.

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Recent Reviews Mention...

did not stick to initial promises of service

no issues with the quote/pricing mentioned

rates were as quoted

6. Speed

8.98/10

Nationwide Average: 8.58/10

Comment Dots

Krupp Moving & Storage generally receives high praise for their quick and efficient service, notwithstanding a few isolated reports of slower-than-expected moves.

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Recent Reviews Mention...

Quick and professional job

they were quick

moved quickly

7. Friendliness

9.43/10

Nationwide Average: 8.91/10

Comment Dots

Krupp Moving & Storage is overwhelmingly commended for their helpful, kind, and personable team, despite a few isolated complaints regarding poor demeanor and manners.

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Recent Reviews Mention...

Rodney, Matt, & Jon C we’re incredibly helpful

Very personable during the stressful time of moving

they were friendly

8. Will Hire Again

9.14/10

Nationwide Average: 8.18/10

Comment Dots

Krupp Moving & Storage receives widespread acclaim and numerous recommendations for repeat service, despite a few isolated reports of customers expressing dissatisfaction or unwillingness to rehire.

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Recent Reviews Mention...

would definitely hire James, Alex, and Aaron again

would hire Rodney, Matt, & Jon C again

Thanks a million for making it go so smoothly!

9. Professionalism

9.08/10

Nationwide Average: 8.31/10

Comment Dots

Krupp Moving & Storage generally receives praise for their team's professionalism, attention to detail, and excellent customer service, despite isolated reports of unprofessional behavior and issues with furniture reassembly.

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Recent Reviews Mention...

were professional

Crew was professional

The whole team from quoting to the move were top notch

10. Conflict Handling

2.76/10

Nationwide Average: 4.07/10

Comment Dots

Krupp Moving & Storage generally appears unresponsive and evasive, with recurrent issues of ignoring customer complaints and delaying problem resolution, although there are instances where they have taken responsibility and made amends under new management.

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Recent Reviews Mention...

They are not responding to my issues

still dealing with insurance for damages

wouldn't send trucks next day as scheduled

11. Precision & Care

8.7/10

Nationwide Average: 8.01/10

Comment Dots

Krupp Moving & Storage generally receives positive feedback for being careful and professional with customers' belongings, though there have been a few instances of dissatisfaction due to damaged items and assembly issues.

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Recent Reviews Mention...

very careful with our furniture

took utmost care of all items

James, Frank, and John M were careful

Customer Insights icon

Customer Insights

Local Move Duration: 10 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Rodney, Matt, Jon Cthey were incredibly helpful and professional
James, Alex, AaronDid a fantastic job and were professional
Jeremy, CorbinAwesome and very careful work during move
James, Frank, John Mthey were efficient, careful and kind
Trevor, Rodney, Corri, Collins, Frankprovided us with excellent service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Krupp Moving & Storage

Location
5000 Gateway Dr # 213, Medina, OH, 44256
Phone
(330) 359-1556
Link
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