E.E. Ward Moving was founded in 1881 and is one of the oldest African-American businesses in the United States. With a commitment to preserving its legacy and fostering innovation and growth, this company provides professional moving services in Columbus, OH that make any move a breeze. E.E. Ward Moving performs not only local residential moves but also long-distance and cross-country ones. This company also specializes in office and corporate relocations, and since they're affiliated with North American Van Lines, they have access to a large fleet of moving vehicles that are equipped to handle even the largest moves.
E.E. Ward Moving & Storage Co.
About E.E. Ward Moving & Storage Co.
Additional Cities Served: Toledo, Dublin, Columbus, Grove City, Delaware, Westerville, LancasterShow More >

Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Corporate Relocation
- Storage
- Piano Moving
- Last-Minute Moving
- Furniture Moving
- Packing Services
- Commercial Moving
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards





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Summarized Review of E.E. Ward Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
E.E. Ward Moving & Storage Co. is overwhelmingly appreciated by customers for their professionalism, attention to detail, and excellent moving experiences, with isolated instances of dissatisfaction.
Recent Reviews Mention...
“Great experience with the entire move”
“EE Ward is a very professional moving company”
“Could not have been more pleased with our recent experience”
2. Punctuality
Nationwide Average: 8.07/10
E.E. Ward Moving & Storage Co. is generally reported to be reliable and on time, with many instances of crews arriving as scheduled and making proactive communication efforts, despite a few incidents of delays and schedule mishaps.
Recent Reviews Mention...
“crews showed up at 8am as scheduled”
“arrived in 7 days instead of the stated 6 days”
“called with information about arrival time”
3. Affordability
Nationwide Average: 7.69/10
E.E. Ward Moving & Storage Co. is often praised for its competitive pricing and being a great value, although there are occasional concerns about additional costs.
Recent Reviews Mention...
“a great value to boot”
“The service provided was affordable”
“pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
E.E. Ward Moving & Storage Co. generally receives high praise for their thorough follow-ups, responsive staff, and consistent engagement throughout the moving process, though a few instances of dissatisfaction regarding customer service post-move and contact difficulties were noted.
Recent Reviews Mention...
“Shanna actively checked in on move day”
“thorough follow-ups and assistance”
“Shanna was fantastic to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
E.E. Ward Moving & Storage Co. generally maintains a strong reputation for honoring their initial estimates and following through with their promises, despite a couple instances of cost-related dissatisfaction.
Recent Reviews Mention...
“"will not go over this number" estimate very helpful”
“Follow-through on promises made was excellent”
“They stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
E.E. Ward Moving & Storage Co. generally receives glowing reviews for their quick and efficient service, despite a rare complaint about a move taking longer than expected.
Recent Reviews Mention...
“courteous, careful, quick and efficient”
“worked extremely fast”
“moving crew were fast”
7. Friendliness
Nationwide Average: 8.91/10
E.E. Ward Moving & Storage Co. consistently provides a pleasant and courteous service experience, as reflected by numerous comments praising their staff's kindness, respectfulness, and warm interactions, with a singular mention of disrespect being a clear outlier.
Recent Reviews Mention...
“praise given, indicating friendliness”
“enjoyable banter and courtesies”
“Shanna was so wonderful and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
E.E. Ward Moving & Storage Co. receives overwhelmingly positive feedback for their services, implying high customer satisfaction and a strong likelihood of repeat business despite a few dissatisfied voices.
Recent Reviews Mention...
“High recommendation suggests would hire again”
“thank you for an excellent experience”
“Shanna helped minimize the stress of moving”
9. Professionalism
Nationwide Average: 8.31/10
E.E. Ward Moving & Storage Co. is overwhelmingly praised for its courteous, careful, and efficient service, with numerous commendations for the team's professionalism, knowledge, and respectful behavior, despite a rare report of rudeness.
Recent Reviews Mention...
“very professional moving company”
“thanks to Eddie and his crew”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
E.E. Ward Moving & Storage Co. appears to be inconsistent, with numerous customers praising their efforts to apologize, correct mistakes, and ensure satisfaction, while others criticize the company for a lack of response, compensation, and care to resolve issues.
Recent Reviews Mention...
“received an explanation and apology for delay”
“Issue was resolved and office followed up for learning”
“work very hard to ensure customer satisfaction”
11. Precision & Care
Nationwide Average: 8.01/10
E.E. Ward Moving & Storage Co. is highly praised for their meticulous and protective approach to customer belongings, although there are a few isolated reports of damage and poor handling.
Recent Reviews Mention...
“items are damage-free”
“Furniture remained in perfect condition”
“packing was great”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Interstate Move Duration: 5 days from 4 reviews
Great Crew Members
Shanna, Eddie | Shanna scheduled move stress-free, Eddie moved belongings safely |
Shanna | provided a personable home visit and seamless hand-off |
Shanna | appreciate working with Shanna, who is knowledgeable and kind |
Shana | went out of her way to help us |
Shanna | Shanna was awesome and ensured things went well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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