Founded in 1921, Planes Moving and Storage has been helping people move in Columbus, OH, and beyond for almost a hundred years. With an array of moving services from packing, storage, and labor to international moves, this company's dedication to personalized service has made it a trusted partner for those in need of relocation services. Whether you need your belongings moved down the block or stored securely in one of Planes' long-term storage vaults, there's a service option that's perfect for you. With hundreds of five-star reviews and a legacy of excellent customer service, Planes Moving and Storage is a reliable resource for making any move less stressful.
Planes Moving & Storage Company Of Columbus
About Planes Moving & Storage Company Of Columbus
Additional Cities Served: Dublin, Westerville, Reynoldsburg, Hilliard, Gahanna, Upper Arlington, MarysvilleShow More >
Moving Services
- Household Moving
- Business Solutions
- International Moving
- Specialty Items
- Cheap (Not mentioned in the content)
- Local (Not mentioned in the content)
- Long-distance (Not mentioned in the content)
- Cross-country (Not mentioned in the content)
- Small (Not mentioned in the content)
- Piano (Not mentioned in the content)
Ohio Moving License
Active
Last Checked: 02/25/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Planes Moving & Storage Company Of Columbus
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.15/10
Nationwide Average: 8.44/10
Planes Moving & Storage Company Of Columbus generally receives high praise for their professionalism, efficiency, and courteous moving services, although there are a few reports of negative experiences.
Recent Reviews Mention...
“didn't disappoint with their service”
“great work by movers”
“Great team of people from packers to movers”
2. Punctuality
8.66/10
Nationwide Average: 8.07/10
Planes Moving & Storage Company Of Columbus generally receives high praise for being on time and efficient, though they have faced occasional issues with tardiness or no-shows.
Recent Reviews Mention...
“didn't show up on the day of move”
“they never showed up”
“they delivered my stuff early than expected”
3. Affordability
7.15/10
Nationwide Average: 7.69/10
Planes Moving & Storage Company Of Columbus receives mixed feedback, with some finding the prices higher than expected or not good value, while others praise its reasonable costs and discounts that came in under estimates.
Recent Reviews Mention...
“price was higher than others”
“A bit pricey but worth the cost”
“Prices are reasonable”
4. Communication
8.04/10
Nationwide Average: 7.53/10
Planes Moving & Storage Company Of Columbus generally receives positive feedback for their friendly, helpful staff and constant updates throughout the moving process, despite some instances of poor service and communication issues reported by a few customers.
Recent Reviews Mention...
“HORRIBLE CUSTOMER SERVICE”
“every person I communicated with was friendly and helpful”
“Great coordination with Debbie”
5. Stick to Prices
5.76/10
Nationwide Average: 5.99/10
Planes Moving & Storage Company Of Columbus has received mixed feedback, with several customers reporting issues with being charged additional fees beyond the agreed-upon prices, while others praise the company for accurate estimates and completing jobs at or under the estimated cost.
Recent Reviews Mention...
“charged additional balances not agreed upon”
“did not stick to the original quoted price.”
“contract wasn't followed by the company”
6. Speed
9.49/10
Nationwide Average: 8.58/10
Planes Moving & Storage Company Of Columbus receives widespread acclaim for their quick and efficient services, although there are a few instances of reported delays and slower performance.
Recent Reviews Mention...
“quick and efficient move”
“moved items into the house quickly”
“unloads quickly”
7. Friendliness
9.82/10
Nationwide Average: 8.91/10
Planes Moving & Storage Company Of Columbus consistently receives praise for their personable, polite, and professional crew, who frequently go out of their way to be helpful and create a pleasant moving experience, with only a single report of unfriendly behavior.
Recent Reviews Mention...
“very personable crew”
“Went out of their way to be helpful”
“great senses of humor”
8. Will Hire Again
8.84/10
Nationwide Average: 8.18/10
Planes Moving & Storage Company Of Columbus generally receives high praise and strong recommendations, with many customers expressing their intent to use their services in the future or recommend them to others, though there are a few customers with significantly negative experiences who would not choose to hire the company again.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“highly recommend for anyone moving”
9. Professionalism
9.25/10
Nationwide Average: 8.31/10
Planes Moving & Storage Company Of Columbus overwhelmingly receives high praise for their professional conduct, efficient service, and respectful nature, though there are isolated reports of unprofessionalism.
Recent Reviews Mention...
“both movers were professional”
“Great team of people from packers to movers”
“resembled items and placed them appropriately”
10. Conflict Handling
4.74/10
Nationwide Average: 4.07/10
Planes Moving & Storage Company Of Columbus receives mixed feedback, with some customers praising their compensation efforts and problem-solving attitude, while others criticize them for inadequate responses, refusal to correct mistakes, and lacking reimbursement for issues.
Recent Reviews Mention...
“Kyra arranged compensation and bed assembly”
“They made it right with mis-delivered items”
“No response to issues and refusal to correct mistakes”
11. Precision & Care
8.43/10
Nationwide Average: 8.01/10
Planes Moving & Storage Company Of Columbus generally receives praise for their careful and respectful handling of belongings, though there are a few instances of reported damage and loss that suggest a need for improved consistency in item care.
Recent Reviews Mention...
“treated every item with care”
“carefully moved and placed all items”
“Careful with my things”
Customer Insights
Cost: $ 1787.00 from 3 historical data points
Local Move Duration: 3.25 hours from 6 reviews
Great Crew Members
| Bernie | Bernard orchestrated the last 2 moves well |
| Benjamin, Jake | deserved praise for professionalism and care |
| Caleb, Jonathan, Nick | went over and beyond to ensure goods were placed |
| Alex | coordinated everything and figured out logistics |
| Lamar, Donovan | Lamar and Donovan were very helpful and went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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