Summit Moving & Storage is local, family-owned, responsive, and careful. This moving company has been serving the Akron market since 1956 and the greater Cleveland market since 1930. Wherever you’re going, Summit has you covered with warehousing, storage, commercial services, local moves, senior moves, piano, and specialty moves. Summit representatives will be readily available to you to address all of your questions and concerns. With over 65+ years of experience and more than 100,000 customers served, Summit maintains a 96% referral rate and a claims rate of under 2%. It has well-trained crews and a can-do attitude and promises to help you every step of the way. Should you need additional moving services in Akron, OH, feel free to explore your options.
Summit Moving & Storage
About Summit Moving & Storage
Additional Cities Served: Akron, Parma, Canton, Youngstown, Elyria, Lakewood, Cuyahoga FallsShow More >
Moving Services
- Local and Long Distance
- Storage
- Commercial and Industrial
- Senior Moves
- Piano Moves
- Decorator and Contractor
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Summit Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Summit Moving & Storage is generally perceived to provide professional, efficient, and impressive moving services, with many customers sharing positive experiences of great work ethic and courteous crews, despite a few reports of damaged items and dissatisfaction.
Recent Reviews Mention...
“every piece of furniture was damaged”
“our moving experience was exceptional”
“Carl, Devion, and Smitty did a very great job”
2. Punctuality
Nationwide Average: 8.07/10
Summit Moving & Storage generally upholds a high standard for being on time, as most customers commend their prompt arrivals and timely service, notwithstanding a few instances of tardiness or scheduling mishaps.
Recent Reviews Mention...
“moved in a timely manner”
“On time”
“the three drivers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Summit Moving & Storage generally offers competitive pricing and good value, though there are some reports of costs being higher than expected or quoted.
Recent Reviews Mention...
“the price was lower than expected”
“cheaper than others”
“felt the price was very fair”
4. Communication
Nationwide Average: 7.53/10
Summit Moving & Storage generally receives high praise for responsiveness and professionalism, but there are notable instances of customers experiencing poor follow-ups and lack of responsiveness that mar its overall communication efforts.
Recent Reviews Mention...
“Ronnie was super helpful during a mishap”
“they never called back”
“were responsive and professional throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Summit Moving & Storage generally maintains the quoted prices but has faced instances where customers have reported significant discrepancies and unexpected charges.
Recent Reviews Mention...
“sent me my money back”
“given an in-person quote”
“final charge exactly matched the estimate”
6. Speed
Nationwide Average: 8.58/10
Summit Moving & Storage generally receives praise for their fast and efficient service, despite a few complaints about breaks and incomplete jobs.
Recent Reviews Mention...
“took a 40 minute break on the clock”
“got the job done FAST”
“incredibly fast and accommodating during the move”
7. Friendliness
Nationwide Average: 8.91/10
Summit Moving & Storage consistently demonstrates a high level of professionalism and courteous behavior, with numerous accounts of their staff being personable, respectful, and engaging, despite isolated reports of unprofessional conduct.
Recent Reviews Mention...
“enjoyed each mover, personable demeanor”
“incredibly friendly and funny”
“courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Summit Moving & Storage appears to have an overwhelmingly positive reputation, with many customers expressing a strong likelihood of using their services in the future despite a few expressing dissatisfaction and the likelihood they wouldn't rehire.
Recent Reviews Mention...
“Hire at your own risk”
“would regret having done business with them”
“would hire Jon, John, and Devion again”
9. Professionalism
Nationwide Average: 8.31/10
Summit Moving & Storage generally receives praise for their professional, courteous, and hardworking team, despite a few instances of dissatisfaction regarding unprofessional behavior.
Recent Reviews Mention...
“their skill and professionalism”
“Jon and John conducted themselves professionally”
“Professional service mentioned”
10. Conflict Handling
Nationwide Average: 4.07/10
Summit Moving & Storage generally has a poor record of addressing and resolving customer issues, with numerous reports of claims being ignored or unresolved, though there have been a few instances where they acted quickly and satisfactorily.
Recent Reviews Mention...
“ignored claims until they were no longer valid”
“did not rectify lost items”
“stated nothing could be done to help”
11. Precision & Care
Nationwide Average: 8.01/10
Summit Moving & Storage receives mixed feedback, with several customers praising their careful and considerate approach, particularly with fragile items, while others report significant damage to furniture and belongings.
Recent Reviews Mention...
“dented a desk and bashed walls, ripped a painting”
“items were just thrown loosely into boxes”
“careful with all items, specifically fragile items”
Customer Insights
Local Move Duration: 2.25 hours from 4 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Jon Krupp, John Sylvester, Devion | enjoyed each mover and their personable demeanor |
| Ronnie | Ronnie was helpful with changing dates |
| Carl, Devion, Smitty | they were great and efficient |
| Smitty, Bryson, Devion, Darryl | very helpful and hard working crew members |
| Jon T., Richie, Smitty | excellent job and courteous service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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