Coastal Carrier Moving and Storage is an established moving company with locations in Raleigh and 13 other sites across NC. But it is not just another big, impersonal corporation with a nationwide presence. Coastal Carrier has been around for over 30 years and still operates on the same traditional values of honesty, professionalism, and dedication to customer satisfaction. Its staff of movers, packers, and drivers are your neighbors – they live and work in the same communities as you. The company performs local moves across town and long-distance relocations 3,000 miles away. Whether you’re moving your home, apartment, business, or office, its skilled crew members will take good care of your things and get them where they need to go. If you're looking for options or ways to compare moving services, you'll find Raleigh, NC's top-rated movers have helpful resources. Noteworthy, these movers are professional, flexible, and safety-conscious. They are also certified ProMovers and rated A+ by the Better Business Bureau.
Coastal Carrier Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Coastal Carrier Moving and Storage
Additional Cities Served: High Point, Chapel Hill, Wake Forest, Goldsboro, Garner, Fuquay-Varina, MorrisvilleShow More >
Moving Services
- Residential Move
- Commercial Move
- Long Distance Movers
- Contact Us
- Privacy Policy
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Coastal Carrier Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coastal Carrier Moving and Storage appears to consistently provide exceptional and professional moving services, with numerous customers expressing high satisfaction and recommending their services, though a few express strong dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“I wouldn't give them one star”
“would never use nor recommend the service”
2. Punctuality
Nationwide Average: 8.07/10
Coastal Carrier Moving and Storage generally receives high praise for consistently arriving on time, with only a few occasions of reported delays or rescheduling issues.
Recent Reviews Mention...
“called with arrival time and arrived on time”
“Arrived in time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Coastal Carrier Moving and Storage is highly regarded for its reasonable and competitive pricing, often being commended for providing excellent value and saving customers money compared to other moving services.
Recent Reviews Mention...
“services are reasonably priced and competitive”
“very competitive estimate”
“price was excellent”
4. Communication
Nationwide Average: 7.53/10
Coastal Carrier Moving and Storage generally receives high praise for their responsiveness, transparency, and courteous interactions, although there are a few significant grievances regarding their communication effectiveness and response times.
Recent Reviews Mention...
“kept us updated with texts and calls”
“swear at me over the phone”
“kept us informed from start to finish”
5. Stick to Prices
Nationwide Average: 5.99/10
Coastal Carrier Moving and Storage generally delivers reliable and accurate cost estimates, with most customers reporting that the final charges matched or were close to the initial quotes, despite an isolated incident of price changes.
Recent Reviews Mention...
“they will change their price a dozen times”
“estimate was exactly what I was quoted”
“no surprises or "gotchas"”
6. Speed
Nationwide Average: 8.58/10
Coastal Carrier Moving and Storage is highly praised for their quick, efficient, and often ahead-of-schedule service, with a singular feedback noting dissatisfaction with speed.
Recent Reviews Mention...
“less than 6 hours to wrap and pack, quick unload”
“quick and efficient”
“finished an hour early”
7. Friendliness
Nationwide Average: 8.91/10
Coastal Carrier Moving and Storage typically receives commendations for their reliable, personable, and professional staff, though there are isolated incidents of negative interactions.
Recent Reviews Mention...
“swear at me over the phone”
“incredible staff who are reliable and well organized”
“very helpful and engaging”
8. Will Hire Again
Nationwide Average: 8.18/10
Coastal Carrier Moving and Storage is overwhelmingly recommended by customers with numerous expressions of high satisfaction and intent to reuse their services, despite a few strongly negative reviews.
Recent Reviews Mention...
“would recommend them highly”
“I stress to you DO NOT USE”
“would never use nor recommend the service”
9. Professionalism
Nationwide Average: 8.31/10
Coastal Carrier Moving and Storage generally receives high praise for their crew's professionalism, efficiency, and courteous behavior, despite a few strongly negative reviews highlighting instances of unprofessional conduct.
Recent Reviews Mention...
“They are major FRAUDS”
“swear at me over the phone”
“John, Jordan, and Jay were a dream to work with”
10. Conflict Handling
Nationwide Average: 4.07/10
Coastal Carrier Moving and Storage has received mixed reviews showing some customers experienced exceptional service and willingness to fix issues, while others felt the company failed to take responsibility for damages or problems.
Recent Reviews Mention...
“they wouldn't pay my $10K in damages”
“not accountable for employees actions”
“Went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Coastal Carrier Moving and Storage is consistently praised for treating customers' belongings with great attention and respect, although there are a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“handled furniture and boxes well”
“they wouldn't pay my $10K in damages”
“take great care of your sentimental treasures”
Great Crew Members
| John, Scott | both individuals were communicative and efficient |
| John Sellars, Odon Garcia, Jay Carlton, Mourice Wilder | great team for our move |
| John, Jordan, Jay | took the time to explain everything and were very personable |
| John, Odem | very polite, professional and efficient |
| Preston | answered calls quickly and was professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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