Located in Raleigh, Branch Out Moving Delivery is a full-service moving company committed to helping you transition smoothly to your new home or office within the state of North Carolina. No matter how small or big the job is, the family-owned and operated company has an efficient and experienced moving crew, clean and well-equipped trucks, and state-of-the-art moving equipment to get the job done efficiently and safely. Founded more than two decades ago, it offers competitive rates without sacrificing quality. Prioritizing customer care, Branch Out Moving provides flexible scheduling options, various labor-only services, free estimates, and on-time pick-ups and deliveries.
Branch Out Moving and Delivery

About Branch Out Moving and Delivery
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Burlington, Wilson, Wake ForestShow More >

Moving Services
- Local Moves
- Residential Moves
- Long Distance Moves
- Commercial Moves
- Packing and Unpacking Services
- Storage Move Outs
Awards





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Summarized Review of Branch Out Moving and Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Branch Out Moving and Delivery generally receives high praise for professionalism, efficiency, and exceptional service, although there are isolated reports of dissatisfaction including theft and damage.
Recent Reviews Mention...
“quick, professional work of loading and transport”
“Absolutely Ah-mazing service”
“Rudy and Anthony did a really great job”
2. Punctuality
Nationwide Average: 8.07/10
Branch Out Moving and Delivery generally receives praise for being on time, with many customers noting timely arrivals and only a few incidents of delay or lack of communication.
Recent Reviews Mention...
“arrived on time”
“This crew showed up on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Branch Out Moving and Delivery is highly regarded for its competitive, reasonable, and often unbeatable prices, with numerous customers praising the great value and cost-effectiveness relative to the quality of service, albeit with a single mention of dissatisfaction when expectations of higher standard were not met despite a higher price point.
Recent Reviews Mention...
“I thought it was a great price”
“The price was great too”
“price was excellent”
4. Communication
Nationwide Average: 7.53/10
Branch Out Moving and Delivery generally receives high praise for their responsiveness and communicative service, though there are a few instances of dissatisfaction regarding repeated questions, lack of callbacks, and miscommunication.
Recent Reviews Mention...
“response was quick and thorough”
“very communicative”
“Good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Branch Out Moving and Delivery generally receives praise for honesty and accuracy in their pricing, with numerous customers noting they honor or even come in below their quotes, although a rare complaint suggests occasional inconsistency.
Recent Reviews Mention...
“definitely honest pricing”
“no ticky tack add ons”
“Cost less than the quote”
6. Speed
Nationwide Average: 8.58/10
Branch Out Moving and Delivery consistently receives praise for their efficient and rapid service, though a couple of reports note longer than expected move times.
Recent Reviews Mention...
“made quick work of loading and transport”
“Loaded and unloaded very quickly”
“very efficient with time”
7. Friendliness
Nationwide Average: 8.91/10
Branch Out Moving and Delivery generally receives high praise for their courteous, respectful, and personable staff, with customers consistently noting the crew's positive attitudes and professional demeanor, despite there being a few isolated reports of unfriendliness.
Recent Reviews Mention...
“were all courteous and personable”
“Consistently worked even while being talked to”
“handsome young men wearing company logo put my mind at ease”
8. Will Hire Again
Nationwide Average: 8.18/10
Branch Out Moving and Delivery generally inspires repeat business and comes highly recommended by the vast majority of its customers, with a strong likelihood of customers choosing their service for future moves despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would highly recommend this company”
“recommend this company and would hire again”
“definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Branch Out Moving and Delivery generally receives praise for their efficient, polite, and professional conduct, although a few instances of unprofessionalism, such as improper handling of belongings, rushed jobs, and incidents of theft, have been noted by some clients.
Recent Reviews Mention...
“quick, professional work and conduct”
“behaved professionally while working”
“professional with proper tools and attire”
10. Conflict Handling
Nationwide Average: 4.07/10
Branch Out Moving and Delivery has shown inconsistent efforts, with some customers experiencing prompt and satisfactory resolutions, while others report negligence and an unwillingness to acknowledge or rectify mistakes.
Recent Reviews Mention...
“Owner refunded some money after hearing feedback”
“issue resolved to our satisfaction”
“did not respond to attempt to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Branch Out Moving and Delivery generally receives high praise for their meticulous attention to protecting client possessions, though a few customers have reported damage and carelessness.
Recent Reviews Mention...
“They were careful with my things”
“they protected all of our stuff well”
“nothing broke and no scratches on anything”
Customer Insights
Local Move Duration: 3.5 hours from 7 reviews
Great Crew Members
Dima, Jay, Thomas | courteous, personable, and professional work |
Rudy, Anthony, Jay | thank you Rudy, Anthony, and Jay |
Rudy, Anthony | Rudy and Anthony did a really great job |
Rudy | Rudy was part of the professional team |
Dima, Jay, Stacey | were great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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