Excel Moving and Storage is a locally owned and operated moving company that has been in business since 1997. It has two offices in North Carolina – one in Greensboro and one in Raleigh – servicing the entire state with complete residential and commercial moves. Excel Moving is a proud agent of Allied Van Lines, one of the industry's largest and most trusted names. This partnership enables it to provide top-quality moving and storage solutions, so customers can be sure they’re getting the best possible service. For those who are selling their home, this company offers a declutter program to get their properties ready for sale. Its dependable crews can make a difference in making a house look amazing for potential buyers. Excel Moving and Storage is a certified ProMover with the American Moving and Storage Association, meaning it adheres to the highest ethical and professional standards. It holds a BBB accreditation with an A+ rating. As an integral part of the Greensboro, NC moving services, they aim to ensure a smooth transition for their clients.
Excel Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Excel Moving and Storage
Additional Cities Served: High Point, Concord, Burlington, Thomasville, Asheboro, Kernersville, ClemmonsShow More >
Moving Services
- Residential movers
- Local movers
- Logistics services
- Commercial movers
- Specialty movers
- Storage facilities
- Corporate relocation
- International movers
- Long distance movers
- Furniture movers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Excel Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Excel Moving and Storage has received mixed reviews with a notable number of highly positive experiences alongside several significantly negative ones, indicating inconsistency in service delivery.
Recent Reviews Mention...
“They were incredible.”
“extremely respectful and professional”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Excel Moving and Storage exhibits mixed reliability, with instances of timely service countered by notable occurrences of delays and missed appointments.
Recent Reviews Mention...
“were here in 2 hours flat.”
“Always on schedule”
“driver was early on his delivery”
3. Affordability
Nationwide Average: 7.69/10
Excel Moving and Storage has mixed reviews with some customers finding their services reasonably priced while others are dissatisfied with the high moving fees relative to the service received.
Recent Reviews Mention...
“very transparent on cost, with no hidden fees”
“out of the $8000 moving fee and poor service received”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Excel Moving and Storage has received mixed feedback, with some customers indicating a lack of promised communication and tardiness without notice, while others praise the company as pleasant to work with and commend their professionalism and helpfulness.
Recent Reviews Mention...
“were very easy to work with”
“they were so responsive”
“smooth experience from onboarding to completion”
5. Stick to Prices
Nationwide Average: 5.99/10
Excel Moving and Storage apparently has a reputation for significantly increasing prices from their initial quotes.
Recent Reviews Mention...
“no hidden fees or charges”
“Transparent pricing”
“changed our minds several times without a charge”
6. Speed
Nationwide Average: 8.58/10
Excel Moving and Storage has received mixed reviews with some customers appreciating quick moving services while others experienced significant delays in arrival times.
Recent Reviews Mention...
“helped us quickly and efficiently.”
“loaded belongings quickly and efficiently”
“Quick loading and unloading”
7. Friendliness
Nationwide Average: 8.91/10
Excel Moving and Storage generally provides a pleasant experience marked by cordial and compassionate interactions, although there has been an instance of perceived unprofessionalism during unpacking.
Recent Reviews Mention...
“really friendly crew.”
“Brenden and Richie were extremely respectful”
“Pleasant personalities”
8. Will Hire Again
Nationwide Average: 8.18/10
Excel Moving and Storage receives mixed feedback with some customers expressing high satisfaction and strong intent to use their services again, while others are decidedly negative and would not consider rehiring due to various grievances.
Recent Reviews Mention...
“Would recommend them a thousand times over.”
“will use them again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Excel Moving and Storage generally receives positive recognition for their efficiency and courteous nature, although there are isolated reports of unprofessional behavior and handling issues.
Recent Reviews Mention...
“extremely respectful and professional”
“crew was hard-working and professional”
“professional crew, hard working”
10. Conflict Handling
Nationwide Average: 4.07/10
Excel Moving and Storage has shown variability, with some customers feeling inadequately compensated for issues while another noted a reasonable settlement after negotiation, indicating an inconsistent approach to customer resolution.
Recent Reviews Mention...
“went above and beyond to meet requests”
“did not attempt to rectify damages caused”
“Lost hardware for child's crib”
11. Precision & Care
Nationwide Average: 8.01/10
Excel Moving and Storage has received mixed feedback, with incidents of significant damage reported alongside experiences of careful moving and attention to detail.
Recent Reviews Mention...
“furniture was wrapped and packed with care”
“Everything treated with care”
“loaders were careful with items”
Customer Insights
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
| Brenden, Richie | extremely respectful and handled furniture with care |
| David,Shannon | extremely professional and went above and beyond |
| Shannon, Wilson | Shannon was amazing, Wilson and his son super helpful |
| Trey, Daylon | courteous, helpful, and knew what to do |
| David, Mike | David provided an in-person estimate, Mike and team took care of everything |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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