Armstrong Relocation is a trusted moving company that takes pride in its family values and ability to care for everyone’s needs. It has 31 locations in various cities across the country, including Durham, NC. An agent for United Van Lines, Armstrong Relocation has national partners from coast to coast. This vast network of moving experts is available at short notice to assist you with any move, whether it’s state-to-state or international. Armstrong Relocation offers comprehensive residential and commercial moves, including employee relocation, office and facility moving, furniture and equipment installation, technology disconnect and reconnect support, and space decommissioning. It also provides extensive storage, warehousing, and logistical services, such as asset management, fulfillment, and final mile deliveries. Armstrong Relocation is certified by the AMSA and accredited by the BBB. For people looking for trusted Raleigh, NC relocation experts, you can also check our website.
Armstrong Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Rocky Mount, Wake Forest, Holly SpringsShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation receives mixed reviews, with many customers praising their professionalism and efficiency, while others have described their experiences as poor or even terrible.
Recent Reviews Mention...
“extremely professional and detail oriented”
“move process was flawless”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally struggles with timely services, as evidenced by instances of significant delays and movers being late, despite an occasional report of finishing tasks ahead of schedule.
Recent Reviews Mention...
“they were on time”
“impressed with their timeliness”
“came on time and called 30 mins ahead”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation is praised for its great price.
Recent Reviews Mention...
“well priced for a small job”
“did not charge too much for several days of storage”
“not the cheapest option but felt value was received”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation experiences a mix of highly positive testimonials praising their clear communication and quick responses, contrasted by several negative reviews highlighting poor communication and follow-up issues.
Recent Reviews Mention...
“kept us in the loop throughout the entire process”
“kept me informed every step of the way”
“Beth and her team communicated effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation has received mixed feedback, with several customers feeling overcharged or noting discrepancies between estimated and final costs, despite a few reports of accurate estimates.
Recent Reviews Mention...
“delivered on their commitment”
“changes during the move were flawless”
“charged for a service that was not used”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation generally receives high praise for their quick and efficient service, despite a rare complaint about using a smaller truck leading to an incomplete delivery.
Recent Reviews Mention...
“impressed with their efficiency”
“stored all my packed boxes and bags quickly”
“very efficient putting things together”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation showcases an outstanding level of warmth, from their pleasant interactions during the loading/unloading process to their extremely personable crew and friendly drivers.
Recent Reviews Mention...
“team was friendly and hard working”
“The guys were friendly”
“Both friendly and trustworthy”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation receives mixed feedback, with a notable portion of customers expressing strong readiness to use their services again while a significant minority emphatically would not.
Recent Reviews Mention...
“Would use again”
“would recommend them to anyone”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation generally receives high praise for their experienced and diligent crew, despite isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Professional and diligent shows great professionalism”
“crew conducted themselves professionally”
“crew was professional and reliable”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation generally seems to struggle with follow-through on commitments and addressing customer grievances effectively, although there is an instance where they have gone above and beyond to resolve issues.
Recent Reviews Mention...
“failed to manage belongings properly, resulting in loss”
“Did not return to fix damaged floor as promised”
“told service would be refunded then was not”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation generally demonstrates careful and attentive service, though there have been notable instances of significant damage to items and property.
Recent Reviews Mention...
“nothing was broken during the move”
“no scratches on the walls or furniture”
“they were careful with our things”
Customer Insights
Local Move Duration: 6 hours from 3 reviews
Interstate Move Duration: 5 days from 6 reviews
Great Crew Members
| Beth | Beth made the move simple |
| TJ, Victor, Yerik | TJ was responsive, Victor and Yerik delivered on time |
| Enrique | Enrique and his team did a great job |
| Ben,Dallas | Ben was great during inventory, Dallas provided a good driver experience |
| Daniel, JR | Great guys to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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