Ken's Pack and Move is a local, family-owned company situated in Cary, North Carolina, started in 2010. As one of the many movers in Raleigh, NC, they provide both local and long-distance moving services. Their offerings are available for both residential and commercial clients across the Raleigh and Durham area. In addition to the moving service, they can coordinate rental and moving in and out of self-storage facilities in the area. Their pricing model is a flat-rate hourly fee system, which includes furniture disassembly and assembly. Furthermore, for an additional fee, packing and unpacking services and/or supplies are also available. Something noteworthy to mention about Ken's Pack and Move is their same-day moving services for local customers.
Ken's Pack and Move
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ken's Pack and Move
Additional Cities Served: Greensboro, Durham, Cary, Wilmington, Chapel Hill, Apex, Wake ForestShow More >
Moving Services
- Last minute local mover
- Same day local mover
- Provide packing and unpacking service
- Labor only service
- Truck loading and unloading
- Garage junk removal
- Interstate moving
- Relocation service
- Provide storage place
- Easy to cancel
North Carolina Moving License
active
Last Checked: 03/10/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Ken's Pack and Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ken's Pack and Move is perceived as highly professional, efficient, and reliable, with the vast majority of customers commending their exceptional service, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Furniture was damaged and poorly handled.”
“dependable, professional, hard-working, and reasonable rate”
“great work by Ken's Pack and Move”
2. Punctuality
Nationwide Average: 8.07/10
Ken's Pack and Move generally receives high praise for their timely service and ability to quickly respond to last-minute calls, with the overwhelming majority of comments noting their on-time arrivals, promptness, and same-day accommodations, despite a few instances of tardiness reported.
Recent Reviews Mention...
“came through within 4 hours of contacting”
“moved us less than 1 hour after calling”
“very prompt in getting to the moving location”
3. Affordability
Nationwide Average: 7.69/10
Ken's Pack and Move is generally perceived as offering fair, reasonable, and competitive pricing with multiple statements highlighting their cost-effectiveness and affordability compared to competitors, despite a few mentions of higher prices.
Recent Reviews Mention...
“Charged 175.00/hr which is expensive.”
“reasonable rate mentioned”
“provided a quote within my budget”
4. Communication
Nationwide Average: 7.53/10
Ken's Pack and Move generally delivers effective, responsive, and accommodating interactions, although there are a few instances of dissatisfaction mentioned regarding ignored calls and rudeness.
Recent Reviews Mention...
“Ignored calls and text messages.”
“effective communication implied with quick response”
“easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Ken's Pack and Move generally maintains consistent pricing with no hidden fees, despite a few instances of not adhering to initial estimates or payment options.
Recent Reviews Mention...
“no paperwork until day of move”
“No hidden fees or charges”
“got a price over the phone quickly”
6. Speed
Nationwide Average: 8.58/10
Ken's Pack and Move consistently receives praise for their exceptionally fast and efficient service, with a multitude of reviews highlighting their ability to swiftly and professionally handle moves, despite one isolated report of a preference for multiple trips impacting the speed.
Recent Reviews Mention...
“continued for another 10+ hours at top speed”
“quickly moved us with all the necessary tools”
“did a great job in a short amount of time”
7. Friendliness
Nationwide Average: 8.91/10
Ken's Pack and Move is consistently praised for their polite and personable team, exhibiting great attitudes, respect, and courtesy, with only a couple of isolated reports of unprofessional behavior.
Recent Reviews Mention...
“very kind to us”
“very polite young man”
“Some of the best people you will ever meet”
8. Will Hire Again
Nationwide Average: 8.18/10
Ken's Pack and Move is overwhelmingly favored by most customers who express high satisfaction and a strong likelihood of rehiring, despite a few instances of negative experiences.
Recent Reviews Mention...
“Would not hire again due to damage and poor service.”
“best moving company, would hire again”
“would use again, highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Ken's Pack and Move generally receives high praise for professional conduct, with numerous clients noting the hard work, respectfulness, and efficiency of the team, despite a few instances of unprofessionalism being highlighted.
Recent Reviews Mention...
“Unprofessional handling of items.”
“professional and hard-working”
“Ken was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ken's Pack and Move generally shows a strong commitment to resolving issues and accommodating customers' needs, despite a few instances where they fell short in service and accountability.
Recent Reviews Mention...
“Did not respond to attempts to contact after the move.”
“delayed their vacation to accommodate move”
“went above and beyond to ensure everything was ok”
11. Precision & Care
Nationwide Average: 8.01/10
Ken's Pack and Move generally receives high praise for their meticulous and cautious approach, ensuring that customers' belongings are moved safely and without damage, despite a single report of items being damaged due to lack of wrapping.
Recent Reviews Mention...
“Items were damaged, and wrap was not utilized.”
“no broken items, great care with belongings”
“saved this momma's back, careful with items”
Customer Insights
Local Move Duration: 3 hours from 27 reviews
Great Crew Members
| Ken | went above and beyond for us |
| Ken, Son | Ken was professional, Son was very polite |
| Ken | Ken is highly recommended |
| Jupiter, Ken | Ken's crew were top notch |
| Ken | Ken quickly provided a quote and moved us swiftly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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