Gasperson has been a trusted name in moving and storage since 1895, making it an old hand in the game. This local, family-owned business is an industry leader in Asheville, NC, constantly expanding and innovating to serve the community better. Gasperson offers in-state, interstate, and international moves, so it can assist you no matter where you’re going. It is also an agent for North American Van Lines, which gives it access to a network of more than 500 professional moving companies across the country. Gasperson is known for creating customized moving packages tailored to each customer’s needs, budget, and schedule. Whether you need residential or commercial movers, climate-controlled storage, or someone to deliver furniture, this is the company to call. Gasperson Moving & Storage holds an A+ rating from the BBB and a ProMover certification from the AMSA.
Gasperson
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gasperson
Additional Cities Served: Johnson City, Kingsport, Shelby, Boone, Morganton, Greeneville, HendersonvilleShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Interior Design Support
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gasperson
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gasperson receives high praise for its professional, efficient, and courteous moving services, though a few customers have reported significant dissatisfaction and trust issues.
Recent Reviews Mention...
“DO NOT TRUST GASPERSON.”
“gave the lowest score due to overall frustration with the service”
“terrible experience and would not recommend”
2. Punctuality
Nationwide Average: 8.07/10
Gasperson generally receives high praise for being on time and not wasting minutes, with only a few instances of being late or significantly delayed.
Recent Reviews Mention...
“didn't waste a minute”
“on-time”
“delivery made exactly on scheduled day and time”
3. Affordability
Nationwide Average: 7.69/10
Gasperson receives mixed reviews with a tendency towards positive feedback for fair and reasonable pricing, though some customers have cited issues with higher-than-expected charges and pricing concerns.
Recent Reviews Mention...
“charged for goods already moved and gas smell incident”
“they are on the pricier side”
“very reasonable and fair price”
4. Communication
Nationwide Average: 7.53/10
Gasperson has received mixed feedback, with instances of poor customer service and disrespect being counterbalanced by praises for excellent response times, helpfulness, and professionalism.
Recent Reviews Mention...
“Audra deleted the insurance cover.”
“no communication or responses to emails”
“extremely rude customer service from Audra and Admin”
5. Stick to Prices
Nationwide Average: 5.99/10
Gasperson largely fails to honor their initial quotations, with multiple reports of final bills exceeding estimates and unauthorized additional charges, despite a few instances of adhering to the agreed-upon costs and addressing overcharging issues.
Recent Reviews Mention...
“refused any compensation.”
“estimated cost was significantly different from the final bill”
“charged unfairly, against initial agreement”
6. Speed
Nationwide Average: 8.58/10
Gasperson generally receives high praises for being quick and efficient, though there are a few concerns about consistency and delays.
Recent Reviews Mention...
“didn't waste a minute”
“move was quick”
“efficient, yet patient”
7. Friendliness
Nationwide Average: 8.91/10
Gasperson generally receives high praise for having a helpful, personable, and professional staff, although there are occasional reports of rudeness from some team members.
Recent Reviews Mention...
“Operations Manager is described as extremely rude”
“Audra and Admin were rude”
“friendly, and personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Gasperson has received mixed feedback, with many customers offering high praise and strong recommendations for repeat service, while a smaller yet significant number express firm dissatisfaction and a clear unwillingness to rehire.
Recent Reviews Mention...
“would not hire again due to this experience.”
“explicitly states BUYER BEWARE and advises not to use the service”
“would not hire again due to the issue with the estimate”
9. Professionalism
Nationwide Average: 8.31/10
Gasperson has received mixed reactions, with several customers praising the crew for their professionalism, skill, and problem-solving attitude, while a few others have reported concerning instances of unprofessional and unhelpful conduct.
Recent Reviews Mention...
“they were misleading and unhelpful.”
“unprofessional behavior noted by the president and operations manager”
“unprofessional behavior by forcing movers to leave”
10. Conflict Handling
Nationwide Average: 4.07/10
Gasperson generally shows a lack of effort and responsibility in addressing mistakes, with only a few instances where they have been prompt and willing to resolve issues.
Recent Reviews Mention...
“take no responsibility for their mistakes.”
“issues remain unresolved and there's no willingness to right the wrongs”
“no apology or attempt to resolve the issue with the estimate”
11. Precision & Care
Nationwide Average: 8.01/10
Gasperson has received a mix of feedback, indicating instances of damage and loss as well as numerous commendations for taking great care and precautions to protect customers' belongings.
Recent Reviews Mention...
“bed frame got badly damaged.”
“lost or mishandled a significant amount of expensive items”
“smell of gasoline on bedding and box spring”
Customer Insights
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
| Robert | expressing gratitude specifically towards Robert |
| Billy, Jackson, Cody | great work by movers |
| Audra, Tom, Dwayne | went out of their way to accommodate us |
| Gasperson | Gasperson did a great job with assembly/disassembly and moving furniture up stairs |
| Billy, Kyle | Did a great job and were very polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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