Greater Syracuse Moving & Storage is a family-owned and operated moving company based in Syracuse, New York. Established in 1966, the company has over 50 years of experience in providing residential and commercial moving services. Their service area includes local, interstate, long-distance, and international moves, with a special focus on Syracuse University and State University of New York moves. As an agent of North American Van Lines, Greater Syracuse Moving & Storage has access to a global network of professionals and resources, ensuring a smooth and seamless moving experience. Their services also include storage, warehousing, and records storage. To know about other experienced movers serving Syracuse, NY, follow the link.
Greater Syracuse Moving & Storage
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moves
- Interstate Moves
- Long Distance Moves
- International Moves
- Storage Services
- Syracuse University Moves
- State University of New York Moves
- Warehousing
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Greater Syracuse Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.06/10
Nationwide Average: 8.44/10
Greater Syracuse Moving & Storage receives mixed reviews with numerous customers praising their excellent service and others criticizing their poor service experiences and handling of property.
Recent Reviews Mention...
“horrific service and damage to items”
“Top-notch service”
“made our move a breeze”
2. Punctuality
7.64/10
Nationwide Average: 8.07/10
Greater Syracuse Moving & Storage generally receives positive feedback for being on time, despite a few significant delays reported.
Recent Reviews Mention...
“The movers were on time”
“Timely”
“team showed up as arranged”
3. Affordability
4.79/10
Nationwide Average: 7.69/10
Greater Syracuse Moving & Storage has received mixed reviews, with several customers complaining about high, unexpected charges despite a few reports of reasonable costs and bills lower than estimates.
Recent Reviews Mention...
“Unexpected and unreasonable charges.”
“Reasonable cost”
“charged over $300 for poor service”
4. Communication
6.07/10
Nationwide Average: 7.53/10
Greater Syracuse Moving & Storage demonstrates a mixed but generally positive experience due to numerous instances of outstanding customer service and responsiveness, despite some significant challenges and criticism from a number of customers.
Recent Reviews Mention...
“sales team is no where to be found after payment”
“Quick to respond.”
“Great customer service from Melissa”
5. Stick to Prices
2.93/10
Nationwide Average: 5.99/10
Greater Syracuse Moving & Storage frequently adds unexpected charges, often not standing behind the foreman's promises, leading to bills significantly exceeding quoted amounts, with rare instances of the final bill being less than estimated.
Recent Reviews Mention...
“Added unexpected charges.”
“company did not stand behind what the foreman promised”
“bill was twice the amount quoted”
6. Friendliness
7.9/10
Nationwide Average: 8.91/10
Greater Syracuse Moving & Storage generally receives high praise for being polite, professional, and helpful, despite a few reports of negative behavior and poor customer service.
Recent Reviews Mention...
“polite, and very helpful”
“they are friendly”
“team was incredibly professional”
7. Will Hire Again
5.91/10
Nationwide Average: 8.18/10
Greater Syracuse Moving & Storage has received mixed reviews, with a notable number of customers expressing strong loyalty and satisfaction, while a significant portion has also firmly stated they would not utilize their services in the future.
Recent Reviews Mention...
“would not hire this company again”
“would hire again”
“would hire again”
8. Professionalism
5.77/10
Nationwide Average: 8.31/10
Greater Syracuse Moving & Storage experiences a mixed reception, with numerous customers praising their helpfulness and professionalism, while a significant portion criticizes the crew for a lack of professionalism, including issues with accountability and handling.
Recent Reviews Mention...
“no accountability and horrific service”
“very helpful”
“crew and Chris were very good”
9. Conflict Handling
2.82/10
Nationwide Average: 4.07/10
Greater Syracuse Moving & Storage predominantly shows a lack of effort and accountability in addressing customer grievances, with only a few instances where they satisfactorily resolved issues.
Recent Reviews Mention...
“no willingness to right a wrong”
“company did not stand behind what the foreman promised”
“noted freight damage, ensuring no cost for damaged goods”
10. Precision & Care
5.18/10
Nationwide Average: 8.01/10
Greater Syracuse Moving & Storage has mixed reviews, with numerous customers reporting damaged items and poor handling, despite some instances of satisfactory service and careful item treatment.
Recent Reviews Mention...
“they damage your life's hardworking”
“everything came through in top shape”
“equipment is expensive and delicate, executed flawlessly”
Customer Insights
Interstate Move Duration: 45 days from 3 reviews
Great Crew Members
| Melissa,Chris | Melissa provided great customer service, Chris carried as much weight as others |
| Jon | Jon was amazing to work with |
| Terry, Phil | extreme care with our belongings and attention to detail |
| Jon | Jon is praised for building a wonderful family. |
| Jon | Jon was a great help, proactive, and found solutions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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