Ideal Moving & Storage has been serving Dallas, Texas, and the surrounding Dallas Fort Worth metroplex area since 1994. With over two decades of moving experience, Ideal Moving & Storage offers various services including residential moving, commercial moving, labor services, packing services, furniture moving, including piano transport, and long-distance moves. Cast as a customer-focused company, they employ trained movers to ensure fast, efficient services at competitive prices. They take pride in their dedicated service and prioritize delivering moves error-free, stress-free, and leaving customers satisfied. The company also extends services in safe and vault moving, assisted living & senior moves, and provides storage facilities with 24-hour surveillance. Their stress-free process, clear pricing, and professional service have earned them a reputation in their service area. If you are looking for movers in New York City, NY, you can find many options, including Ideal Moving & Storage.
Ideal Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ideal Moving & Storage
Additional Cities Served: Cliffside Park, Deposit
Moving Services
- Residential Moving
- Commercial Moving
- Labor Only Services
- Packing Services
- Furniture Moving
- Long Distance Moving
- Piano Moving
- Appliance Moving
- Storage Services
- Last-Minute Moving
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Summarized Review of Ideal Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ideal Moving & Storage is overwhelmingly criticized for its poor service, unprofessionalism, and practices such as overcharging and damaging items, although a very few experiences do highlight some positive aspects like worker efficiency.
Recent Reviews Mention...
“charged more than quoted and damaged items”
“customer service is horrible”
“workman's courtesy and efficiency”
2. Punctuality
Nationwide Average: 8.07/10
Ideal Moving & Storage overwhelmingly disappoints customers with repeated instances of extreme lateness, lack of proper notice, and failure to meet agreed times for pick-ups and deliveries.
Recent Reviews Mention...
“they were 3 hours late without proper notice”
“showed up 4 hours late the next day.”
“only got 24 hours' notice instead of 48”
3. Affordability
Nationwide Average: 7.69/10
Ideal Moving & Storage generally receives negative feedback, with many customers reporting significantly higher charges than originally quoted, unexpected price hikes, and complaints of price gouging.
Recent Reviews Mention...
“significantly more expensive than original quote”
“they were cheap despite a slight increase in cost”
“cost much less than other movers”
4. Communication
Nationwide Average: 7.53/10
Ideal Moving & Storage overwhelmingly faced criticism for its poor customer service, unresponsiveness, and rudeness, alongside a handful of instances where initial communication seemed satisfactory but followed by poor follow-up.
Recent Reviews Mention...
“rudeness and poor handling of payment issues”
“customer service is horrible”
“customer service desk was not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Ideal Moving & Storage overwhelmingly disappoints customers by frequently charging significantly more than their original estimates, often doubling prices or adding unexpected fees.
Recent Reviews Mention...
“charged $12.6k over the original quote of $8k”
“didn't charge too much more than the estimate”
“Did not honor the terms of the agreement”
6. Speed
Nationwide Average: 8.58/10
Ideal Moving & Storage has highly mixed reviews, with some customers praising their swift service while many others experienced significant delays.
Recent Reviews Mention...
“workers were very fast”
“three weeks of no solid delivery schedule”
“38 days and I still do not have my contents”
7. Friendliness
Nationwide Average: 8.91/10
Ideal Moving & Storage experiences vastly polarizing reviews, with numerous customers reporting very negative interactions, outshined by a few accounts of positive and polite behavior from movers.
Recent Reviews Mention...
“the owner/operator was rude throughout”
“my movers were nice”
“the men were polite and efficient”
8. Will Hire Again
Nationwide Average: 8.18/10
Ideal Moving & Storage overwhelmingly receives negative feedback, with the vast majority of customers expressing strong dissatisfaction and a definitive refusal to use their services in the future.
Recent Reviews Mention...
“would NEVER have moved with these people”
“will NEVER use this company again”
“wouldn't use them again or recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Ideal Moving & Storage is overwhelmingly criticized for unprofessional behavior and actions that significantly detract from the customer experience, though a very small minority had a positive view.
Recent Reviews Mention...
“unprofessional behavior and fraudulent activities”
“nice and professional movers”
“polite and efficient but issues with customer service”
10. Conflict Handling
Nationwide Average: 4.07/10
Ideal Moving & Storage overwhelmingly demonstrates a lack of effort and poor customer service in managing and resolving issues, save for a couple of exceptions where some problems were addressed.
Recent Reviews Mention...
“hung up on me and were rude, no willingness to fix issues”
“lost my mattress and poor handling of issue”
“haven't received anything from claims submitted”
11. Precision & Care
Nationwide Average: 8.01/10
Ideal Moving & Storage overwhelmingly receives negative feedback for damaging items, careless handling, and additional unexpected costs, despite a few isolated positive experiences.
Recent Reviews Mention...
“stuff was damaged and the truck had a leak”
“ruined my bed mattress”
“cost me extra for vacuum, table, and extra boxes”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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