Empire Movers and Storage Corp. is a family-owned, New York City-based moving company that specializes in flat price moves. It is licensed and insured, with top-of-the-line equipment and clean, well-maintained trucks to move your home or business. The Empire team is highly trained in handling all sorts of high-value items such as fine art, antique furniture, and musical instruments. They also offer storage space at competitive rates as well as installation services if needed after they’ve moved you into your new place. Empire Movers does not outsource any labor, which means you’re getting professional help from specialists with years of experience. It offers an all-inclusive price with no hidden costs or surprises, so you know exactly how much it will cost before they start packing up your things. This company is a proud member of the American Moving and Storage Association. For more information on the movers in New York City, NY including Empire Movers and Storage Corp., visit our website.
Empire Movers and Storage Corp
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Empire Movers and Storage Corp
Additional Cities Served: Mount Vernon, White Plains, West New York, Manhattan, Harrison, Glen Cove, Rockville CentreShow More >
Moving Services
- LOCAL MOVING
- COMMERCIAL MOVING
- LONG DISTANCE MOVING
- STORAGE
- STUDENT MOVING
- FINE ART & ANTIQUE MOVING
- TRADE SHOW MOVING
- INTERNATIONAL MOVING
- INSTALLATION & IT SERVICES
- CLEANING SERVICES
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Empire Movers and Storage Corp
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Empire Movers and Storage Corp receives overwhelmingly positive feedback for their careful handling, efficient service, and exceptional customer care, notwithstanding some critical reviews highlighting concerns with professionalism and service delivery.
Recent Reviews Mention...
“Empire Movers provided excellent customer service”
“impressed by how carefully they handled my belongings”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Empire Movers and Storage Corp generally maintains a high level of timeliness, with most customers reporting that the movers arrived on time or even early, despite a few instances of delays and communication issues.
Recent Reviews Mention...
“arrived on time”
“went for months without knowing where our things were”
“Delivery was early and unexpected.”
3. Affordability
Nationwide Average: 7.69/10
Empire Movers and Storage Corp generally receives positive feedback for offering competitive, fair pricing and often completing jobs under budget, despite some criticisms of pricing discrepancies and charges.
Recent Reviews Mention...
“overcharged by a significant amount”
“the job was completed under budget.”
“they tell you one price and then charge a higher price”
4. Communication
Nationwide Average: 7.53/10
Empire Movers and Storage Corp has received mixed feedback, showcasing instances of excellent service and responsiveness as well as significant struggles with returning calls and managing customer inquiries effectively.
Recent Reviews Mention...
“kept me informed throughout the entire moving process”
“excellent customer service from initial inquiry to completion”
“NEVER returned our calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Empire Movers and Storage Corp has received mixed feedback, with numerous reports of overcharging and failure to adhere to original quotes, balanced by an equal number of customers praising their adherence to initial estimates and lack of hidden fees.
Recent Reviews Mention...
“overcharged before service was provided”
“completed under budget indicates sticking to quoted prices.”
“Did not stick to quoted timeline.”
6. Speed
Nationwide Average: 8.58/10
Empire Movers and Storage Corp receives overwhelmingly positive feedback for completing moves quickly, efficiently, and often ahead of schedule, despite a few isolated instances of delays.
Recent Reviews Mention...
“completed my move quickly and efficiently”
“Packed the UBox in a timely manner”
“They completed the moving job quickly”
7. Friendliness
Nationwide Average: 8.91/10
Empire Movers and Storage Corp overwhelmingly impresses with its courteous, professional, and truly accommodating team, despite a few instances of negative feedback regarding rudeness and poor customer service.
Recent Reviews Mention...
“not taking responsibility for their actions”
“movers were very rude”
“maintaining a consistently focused and constructive disposition.”
8. Will Hire Again
Nationwide Average: 8.18/10
Empire Movers and Storage Corp received overwhelmingly positive feedback, with a majority of customers highly recommending their services and stating they would hire the company again for future moves, despite a few strongly negative experiences.
Recent Reviews Mention...
“would not hire again”
“would not hire again due to unresolved issue”
“would highly recommend them for your move”
9. Professionalism
Nationwide Average: 8.31/10
Empire Movers and Storage Corp is overwhelmingly praised for its highly professional and competent team, despite a few instances of dissatisfaction regarding unprofessional behavior and customer service.
Recent Reviews Mention...
“exhibited professionalism”
“great attention to detail suggests professionalism”
“handled every obstacle with patience and grace”
10. Conflict Handling
Nationwide Average: 4.07/10
Empire Movers and Storage Corp has numerous reports of being unresponsive and refusing to take responsibility for damages, with only a few instances where they attempted to rectify issues, indicating a general dissatisfaction among customers in this aspect.
Recent Reviews Mention...
“without any remorse for the damage”
“failed to replace the glass or follow up”
“promised refund for damages then retracted after a bad review”
11. Precision & Care
Nationwide Average: 8.01/10
Empire Movers and Storage Corp generally delivers outstanding service, with the majority of feedback highlighting their exceptional care and precision, though there are a few reports of damage and mishandling.
Recent Reviews Mention...
“everything arrived in perfect condition”
“damaged our hard wood floors in primary bedroom”
“they broke a glass for my big cabinet”
Customer Insights
Cost: $ 3826.00 from 10 historical data points
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 2.25 hours from 21 reviews
Interstate Move Duration: 2 days from 17 reviews
Great Crew Members
| Peter | was responsive and instructed to email for resolution |
| Vlad, Charlie, Alex, Tudor, Florin | did an incredible job with our move |
| Charlie | Charlie was extremely professional |
| Florin | owner left a note but refused to take responsibility |
| Aka | Aka and crew made the move incredible |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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